Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Crossborder Ecommerce Firms Cut Jobs Restructure Amid Downturn

Crossborder Ecommerce Firms Cut Jobs Restructure Amid Downturn

The cross-border e-commerce industry is experiencing a downturn, marked by frequent layoffs, salary reductions, and work stoppages. Platform giants like Amazon are also scaling back operations to reduce costs and increase efficiency. Simultaneously, emerging platforms like Pinduoduo are presenting new opportunities and challenges. Companies need to streamline operations and improve profitability, while employees must enhance their skills to adapt to the changing landscape. The industry is undergoing a significant transformation, demanding resilience and adaptability from all stakeholders.

01/04/2026 Logistics Industry Insights
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EU Lighting Export Guide Certifications and Compliance Explained

EU Lighting Export Guide Certifications and Compliance Explained

This article provides an in-depth analysis of the various certifications required for lighting exports to Europe, including CE, UKCA, RoHS, GS, and ERP certifications, as well as Amazon platform compliance policies. It emphasizes the importance of compliance and offers practical guidance for lighting exporters, helping businesses successfully enter the European market. The guide covers essential aspects of meeting regulatory requirements and navigating the complexities of European standards to ensure smooth market access for lighting products.

01/04/2026 Customs Knowledge
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Stripe Challenges Paypal in Crossborder Payments Market

Stripe Challenges Paypal in Crossborder Payments Market

PayPal is facing internal and external challenges, including layoffs, declining stock prices, and dissatisfaction from Chinese sellers due to account closures. Meanwhile, Stripe is rapidly rising with its technological advantages and support from Amazon, challenging PayPal's dominance. The cross-border payment market is becoming increasingly competitive, and PayPal's future is uncertain. Whether it chooses to persevere or adapt will determine its ultimate fate. The competition between these major players will shape the future of online transactions worldwide.

01/07/2026 Logistics Industry Insights
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Ecommerce Sellers Adapt to Shifting Trends for Peak Season

Ecommerce Sellers Adapt to Shifting Trends for Peak Season

Experiencing a decline in Amazon peak season orders? Don't panic! This article delves into the reasons behind the drop, revealing the truth about weak demand in Europe and the US and overseas inventory backlogs. However, Yiwu's export data shows a positive trend, hinting at a brighter peak season. Cross-border veterans share secrets to boost sales, helping you refine product selection, optimize listings, and drive traffic through multiple channels to prepare for a peak season surge.

01/06/2026 Logistics Industry Insights
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Amazons Storage Policy Changes Strain Seller Profits

Amazons Storage Policy Changes Strain Seller Profits

New Amazon storage policies may introduce storage capacity bidding and monthly IPI score assessments, demanding higher cost control and operational efficiency from sellers. Sellers need to refine operations, diversify strategies, flexibly adjust replenishment plans, and stay informed about official updates to navigate the policy changes. Clearing inventory and optimizing product structure are crucial tasks during the current off-season. This requires a more sophisticated approach to inventory management and a proactive response to Amazon's evolving requirements.

01/06/2026 Logistics Industry Insights
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Amazons Climate Pledge Friendly Boosts Prime Day Sales

Amazons Climate Pledge Friendly Boosts Prime Day Sales

As Amazon Prime Day approaches, sellers face traffic bottlenecks. This article introduces Amazon's "Climate Pledge Friendly" certification, which grants green badges to eco-friendly products, offering benefits like free exposure, exclusive showcases, and improved search rankings. It also details the application process for the popular "Carbon Neutral" certification, helping sellers seize Prime Day opportunities and enhance product competitiveness. By obtaining these certifications, sellers can attract environmentally conscious customers and boost sales during this key shopping event.

01/06/2026 Logistics Industry Insights
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UPS Offers Buyouts to Optimize US Network

UPS Offers Buyouts to Optimize US Network

UPS is streamlining its U.S. operations through a voluntary buyout program, aiming to optimize its network, reduce costs, and improve efficiency in response to market challenges and achieve sustainable growth. This move is linked to decreased Amazon volume and reflects the cost pressures and transformation needs facing the logistics industry. UPS's strategic transformation warrants attention. The company hopes this will allow them to better compete and adapt to the rapidly changing landscape of delivery and supply chain management.

01/08/2026 Logistics
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Tiktok Shop Expands in US Challenging Ecommerce Giants

Tiktok Shop Expands in US Challenging Ecommerce Giants

TikTok Shop is rapidly penetrating the US e-commerce market, attracting a significant number of merchants and consumers. This analysis explores TikTok Shop's potential and advantages in the US, its challenges to traditional platforms like Amazon, and provides strategies for cross-border e-commerce sellers. The aim is to help them seize opportunities and succeed in the future by understanding the dynamics of this emerging platform and adapting their strategies accordingly to leverage TikTok's unique reach and engagement capabilities.

12/29/2025 Logistics Industry Insights
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Amazons Seller Program Sparks Debate Over Fairness

Amazons Seller Program Sparks Debate Over Fairness

Amazon has launched the Account Health Assurance (AHA) program to provide additional protection for sellers with high Account Health Ratings (AHR), preventing account suspension due to occasional issues. To participate, sellers must meet certain criteria, including a good AHR, valid contact information, and cooperation in resolving problems. This program reduces the risk of account suspension, improves problem-solving efficiency, and promotes compliant operations. However, it's not a panacea, and sellers still need to continuously improve their operational performance.

12/30/2025 Logistics Industry Insights
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