Convoy Launches TMS Platform to Streamline Freight Management

Convoy Launches TMS Platform to Streamline Freight Management

Convoy introduces an integrated online platform combining the Shipper Platform and Convoy Connect TMS, designed to enhance freight management efficiency. The platform helps shippers reduce costs and shorten lead times through automated tendering, optimized routing, and real-time visibility. Simultaneously, this integration leverages network effects to create more profitable opportunities for carriers, thereby strengthening the overall efficiency and competitiveness of the freight network. It aims to streamline operations and provide a more connected and transparent experience for both shippers and carriers.

01/30/2026 Logistics
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Eswatini Enhances Border Management to Facilitate Trade Growth

Eswatini Enhances Border Management to Facilitate Trade Growth

With the support of the World Customs Organization, Eswatini is enhancing trade facilitation by synergizing border management and data standardization, aiming to realize its vision of a 'seamless border'. This collaborative approach streamlines processes, reduces delays, and promotes efficient cross-border movement of goods. By aligning border procedures and standardizing data exchange, Eswatini is working towards a more integrated and competitive trading environment, contributing to economic growth and regional integration. The focus on data standardization ensures interoperability and improved data quality across different systems.

01/30/2026 Customs Knowledge
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West Africa Enhances Risk Management with WCOJICA Initiative

West Africa Enhances Risk Management with WCOJICA Initiative

The WCO/JICA Joint Project successfully completed a Master Trainer Program in West Africa, training 18 experts in risk management and intelligence analysis for customs administrations in six countries, including Benin and Burkina Faso. Through working groups, regional training material development, and virtual training, the project significantly enhanced customs risk management capabilities in the West African region and promoted regional cooperation and sustainable development. The WCO and JICA will continue to support customs capacity building in West Africa.

01/30/2026 Customs Knowledge
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WCO Launches Leadership Program for Palestinian Customs Officers

WCO Launches Leadership Program for Palestinian Customs Officers

The WCO conducted a leadership workshop for Palestinian Customs, aiming to enhance the skills of middle and senior managers and support customs modernization. The workshop received positive feedback from participants. The training focused on improving leadership capabilities within the customs administration to facilitate more effective operations and contribute to the overall modernization efforts of Palestinian Customs. This initiative is expected to have a significant impact on the efficiency and effectiveness of customs procedures in Palestine.

01/05/2026 Customs Knowledge
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Ebay Customer Service Roles Challenges and Career Growth

Ebay Customer Service Roles Challenges and Career Growth

This article provides an in-depth analysis of the responsibilities, workload factors, and career prospects of eBay customer service representatives. Their tasks include responding to emails, processing orders, managing product reviews, and collecting buyer information. Workload is affected by company size, job responsibilities, and individual capabilities. Through continuous learning and experience accumulation, eBay customer service representatives can advance to senior customer service roles, customer service supervisors, or even transition to store operations, achieving career development.

12/30/2025 Logistics Encyclopedia
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Experts Warn of Threeyear Economic Slowdown Ahead

Experts Warn of Threeyear Economic Slowdown Ahead

FTR Senior Partner Noel Perry warns of sluggish economic growth in the coming years, advising businesses to prepare for a potential recession. He highlights slowing GDP growth, the decoupling of freight from GDP, and varying performance across different transportation modes. Perry suggests businesses cautiously manage finances, diversify operations, closely monitor industry trends, and develop recession contingency plans. Given the economic headwinds, proactive planning is crucial for navigating the potential downturn and ensuring long-term stability.

01/26/2026 Logistics Industry Insights
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Women Hold 26 of Supply Chain Csuite Roles Study Shows

Women Hold 26 of Supply Chain Csuite Roles Study Shows

Gartner research shows that women account for 41% of the supply chain workforce, with a record high of 26% holding C-level executive positions. While overall growth is slowing, the breakthrough in senior leadership roles is significant, inspiring more women to advance. Companies should eliminate gender bias, offer flexible work arrangements, and enhance training to foster an inclusive environment. This will promote the continued development of women in the supply chain and enhance industry innovation.

01/28/2026 Logistics Industry Insights
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DHL GXO Announce Leadership Changes in North America

DHL GXO Announce Leadership Changes in North America

DHL Supply Chain North America appointed Mark Kunar as its new CEO, while GXO Logistics announced former DHL Supply Chain CEO Patrick Kelleher as its CEO. These personnel changes suggest potential shifts in the North American and even global supply chain landscape. The two companies may exhibit different development paths in future market competition. The appointments signal a strategic realignment within the logistics sector, potentially impacting operational strategies and market share.

01/07/2026 Logistics
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The Future Choice for Enhancing Cold Chain Logistics Management

The Future Choice for Enhancing Cold Chain Logistics Management

Cold chain logistics is a critical component of global trade, ensuring the safety and quality of perishable goods throughout transportation. With the help of the Captain Peter assistant and the remote container management system, users can monitor transportation status in real-time and receive timely notifications in case of abnormalities. The three available packages cater to diverse needs, helping to enhance overall logistics management efficiency.

07/22/2025 Logistics
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Guide to Foreign Trade Forwarding Client Management to Certificates

Guide to Foreign Trade Forwarding Client Management to Certificates

This article provides a practical guide for freight forwarding professionals, covering key aspects such as client follow-up, factory communication, Certificate of Origin application, Bill of Lading processing, port information inquiry, and booking procedures. It aims to help newcomers quickly get started and improve their professional skills in the foreign trade logistics industry. The guide offers valuable insights and actionable advice to streamline operations and enhance efficiency in handling international shipments.

08/21/2025 Logistics Encyclopedia
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