Amazon Extends SAFET Refund Protection to European Sellers

Amazon Extends SAFET Refund Protection to European Sellers

Amazon's European CSBA (Customer Service by Amazon) service has been significantly upgraded with the addition of the SAFE-T Claim feature. This provides self-fulfilled sellers with a channel to appeal refund disputes, effectively protecting their rights. This article details the CSBA service, the SAFE-T Claim mechanism, and analyzes the suitability of CSBA for different types of sellers, helping them make informed decisions. It empowers sellers to navigate refund disputes and leverage the benefits of CSBA for enhanced customer service and protection against unfair claims.

Ebay Sellers Optimize Fulfillment and Sourcing Strategies

Ebay Sellers Optimize Fulfillment and Sourcing Strategies

This article provides an in-depth analysis of commonly used order fulfillment tools for eBay sellers (such as Saihe ERP, Mabang ERP, and Tongtu ERP) and product selection tools (such as Listingshistory, Algopix, and Terapeak). It also explores effective product selection strategies, aiming to help sellers improve operational efficiency and reduce product selection risks, ultimately achieving greater success on the eBay platform. The focus is on practical tools and strategies to optimize the eBay selling process and increase profitability.

Understanding The Difference Between Express Shipping And Air Freight

Understanding The Difference Between Express Shipping And Air Freight

This article explores the differences between express delivery and air freight, emphasizing the importance of understanding customers' real needs. Air freight typically only reaches the destination port, while express delivery offers door-to-door service. When making a choice, it is essential to consider the characteristics and applicable scenarios of each service, as express delivery has advantages in speed and service quality.

USPS Announces 10year Plan to Address Finances and Ecommerce Growth

USPS Announces 10year Plan to Address Finances and Ecommerce Growth

The United States Postal Service (USPS) unveiled its ten-year reform plan, “Delivering for America,” aiming to reverse financial difficulties and improve service quality by expanding package delivery services, adjusting service standards, and streamlining operations to meet e-commerce challenges. The plan faces multiple challenges, including political, technological, and market-related hurdles. Its success hinges on the USPS's execution and adaptability.

01/15/2026 Logistics
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Amazon Sellers Targeted by Ecommerce Scam Services

Amazon Sellers Targeted by Ecommerce Scam Services

This article exposes the inside story of the "rip-off scheme" of Amazon appeal service providers. It reveals how service providers claiming "ten years of experience" on platforms like Douyin deceive sellers through false advertising, high prices, and ineffective services. The article reminds sellers to be vigilant and rational when choosing service providers, to sign contracts, and to be wary of "gurus" on social media to avoid being scammed. It serves as a guide to navigate the Amazon appeal process safely and avoid falling prey to unscrupulous service providers.

Douyin Shop Expands Services to Boost Merchant Growth

Douyin Shop Expands Services to Boost Merchant Growth

Douyin Store launches "Worry-Free Service" providing one-stop warehousing, quality inspection, and customer service for merchants with existing inventory. This helps improve store experience scores and gain more traffic support. After activation, products will benefit from excellent logistics and customer service satisfaction, making it suitable for merchants with existing inventory or complete supply chains. The platform also introduces experience score and logistics score exemption policies, encouraging merchants to seize the opportunity and achieve explosive sales growth. This service aims to facilitate smoother operations and better performance for participating stores.

12/30/2025 Warehousing
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Quest for Quality Awards Honor Top Logistics Firms

Quest for Quality Awards Honor Top Logistics Firms

The "Quest for Quality" award from *Logistics Management* magazine is a key benchmark in the logistics industry for measuring customer satisfaction and operational excellence. Based on surveys of logistics service buyers, the award evaluates the service quality of transportation providers, third-party logistics providers, and ports. Through a weighted scoring system, the award reflects the importance customers place on different service standards and provides valuable reference information for logistics service buyers. It highlights companies that consistently deliver high-quality services and meet customer expectations in the dynamic logistics landscape.

Yangshan Vs Waigaoqiao Strategic Port Choices for China Trade

Yangshan Vs Waigaoqiao Strategic Port Choices for China Trade

This paper delves into the critical factors influencing port selection in foreign trade freight, encompassing aspects like shipping company berthing information, route types, and customer specifications. The aim is to assist foreign trade practitioners in making precise port choices, thereby avoiding delays caused by incorrect port selection. It analyzes the importance of considering these factors to optimize logistics and ensure efficient cargo movement within the foreign trade supply chain. The study provides practical insights for improving decision-making in port selection.

Amazon Launches Free Nichefinding Tool for Sellers

Amazon Launches Free Nichefinding Tool for Sellers

Amazon has launched a free product selection tool called "Opportunity Explorer" to help sellers discover untapped markets. It offers three selection methods: category, keyword, and store recommendations. By analyzing key data such as sales potential, search volume, and competition, combined with Google Trends to avoid seasonal risks, sellers can achieve precise product selection and improve operational efficiency, ultimately succeeding in cross-border e-commerce. This tool empowers sellers to identify profitable niches and make data-driven decisions for their Amazon businesses.