Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Dreame Technology partners with Shulex AI to significantly enhance the global user service experience by implementing an AI customer service system. This AI-powered solution not only improves problem-solving efficiency but also overcomes multilingual communication barriers, ensuring data security and service quality. This collaboration exemplifies a successful case of "Made in China" going global, providing valuable insights for other companies looking to expand their international reach.

01/27/2026 Logistics Industry Insights
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FMCSA Proposes Datadriven Overhaul of Trucking Safety Rules

FMCSA Proposes Datadriven Overhaul of Trucking Safety Rules

FMCSA proposes significant changes to the Safety Measurement System (SMS) to more accurately identify high-risk carriers and allocate regulatory resources effectively. These adjustments involve restructuring safety categories, refining violation groupings, simplifying violation severity weighting, adjusting intervention thresholds, and optimizing peer comparisons. The goal is to reduce crash rates and improve road safety. A 90-day public comment period is open, encouraging industry participation.

01/28/2026 Logistics
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Ecommerce Surge Drives Air Cargo Demand Strains Capacity

Ecommerce Surge Drives Air Cargo Demand Strains Capacity

The booming cross-border e-commerce has fueled the demand for air cargo, but also brought challenges such as capacity bottlenecks and talent shortages. Air cargo companies need to address these challenges and seize opportunities through technological innovation, win-win cooperation, talent cultivation, and green environmental protection. By doing so, they can jointly build an efficient and sustainable global trade system with e-commerce.

01/29/2026 Logistics
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Forward Air Expands Via Acquisitions and Growth

Forward Air Expands Via Acquisitions and Growth

Forward Air is expanding its business footprint through the acquisitions of Value Logistics and CLW Delivery Inc., while actively pursuing organic growth initiatives, including the launch of Less-Than-Truckload (LTL) services. The company is committed to building a comprehensive integrated logistics service system. By leveraging lean operations, technology enablement, and talent strategies, Forward Air aims to improve efficiency, reduce costs, and lead the industry's development.

01/29/2026 Logistics
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Sargento Cuts Logistics Costs 30 With TMS Upgrade

Sargento Cuts Logistics Costs 30 With TMS Upgrade

Sargento Foods achieved significant logistics efficiency improvements and cost savings by upgrading their TMS. By reducing LTL shipments by nearly 30%, automating freight payment to lower overhead costs by 60%, and optimizing cost allocation, Sargento successfully addressed the challenges posed by their legacy system. This upgrade enhanced their market competitiveness and streamlined their supply chain operations, resulting in tangible financial benefits and improved overall performance.

01/30/2026 Logistics Industry Insights
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Automakers Shift to Trucks As Rail Capacity Falls Short

Automakers Shift to Trucks As Rail Capacity Falls Short

Car manufacturers are facing delivery bottlenecks, primarily due to insufficient rail capacity. Railway companies are increasing investment and optimizing processes, creating opportunities for road transport. Building a diversified transportation system, combining the strengths of rail and road, and leveraging technological innovation is key to solving the delivery challenges. Addressing the rail capacity shortage and exploring alternative transport solutions are crucial for ensuring timely and efficient vehicle delivery.

01/30/2026 Logistics
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Sudan Customs Modernizes HR with WCO Assistance

Sudan Customs Modernizes HR with WCO Assistance

The World Customs Organization (WCO) supports Sudan Customs in its HR management modernization transformation. Through workshops and expert assistance, the WCO helps Sudan Customs build a competency-based HR management system, including tools like a position directory, competency framework, job descriptions, and a competency dictionary. This initiative aims to improve customs service efficiency, enhance law enforcement capabilities, improve the customs image, and ultimately promote Sudan's economic development.

01/30/2026 Customs Knowledge
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Guangzhou Expands Vocational Education in Maritime Health and Technical Fields

Guangzhou Expands Vocational Education in Maritime Health and Technical Fields

This article comprehensively reviews vocational education resources in Guangzhou, focusing on the characteristics and advantages of Maritime Technical School, Nursing Schools, and free public technical schools. It also provides information on updating training for four minor certificates. The aim is to offer a practical guide for students and parents in choosing schools and planning their future education paths within the vocational education system in Guangzhou.

01/30/2026 Shipping Company Encyclopedia
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Amazon Sellers Guide to Managing Unsellable FBA Inventory

Amazon Sellers Guide to Managing Unsellable FBA Inventory

Having FBA inventory marked as 'unsellable' is a common problem for sellers. This article delves into the common causes, including product defects, packaging issues, listing discrepancies, expiration, compliance problems, returns, and system errors. It provides practical recovery guidance such as repairing products, updating packaging, correcting listings, processing returns, and resolving linking issues. The aim is to help sellers overcome these challenges and improve operational efficiency.

02/03/2026 Logistics Encyclopedia
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Colombia Overhauls Customs with WCO Backing

Colombia Overhauls Customs with WCO Backing

The WCO assisted Colombia's DIAN in enhancing its strategic planning and project management capabilities. This collaboration resulted in a draft implementation plan for a management system, supporting the modernization and transformation of the Customs administration. The initiative aims to improve efficiency and effectiveness through better strategic alignment and project execution. The focus was on building internal capacity and developing a sustainable framework for future development.

02/02/2026 Customs Knowledge
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