New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Eight Tiktok Strategies to Increase Traffic and Sales

Eight Tiktok Strategies to Increase Traffic and Sales

This article provides an in-depth analysis of the eight core skills of a successful TikTok operator, including precise research, competitive strategy, content creation, targeted advertising, influencer collaboration, product management, process standardization, and project management. Mastering these skills can effectively enhance TikTok operational capabilities, enabling traffic monetization and business growth. Learn how to leverage these strategies to create engaging content, optimize your campaigns, and ultimately drive sales on the platform. The focus is on practical application and actionable insights for TikTok success.

01/23/2026 Logistics Industry Insights
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US Manufacturing Rebounds in June As ISM Data Rises

US Manufacturing Rebounds in June As ISM Data Rises

The June ISM report indicates a moderate recovery in US manufacturing, with the PMI index rebounding, driven primarily by new orders and production. Skills gaps are evident in the labor market, inventory management remains cautious, and prices are experiencing moderate increases. Experts believe the long-term trend is uncertain, with significant influence from external factors. Companies should closely monitor market dynamics, increase R&D investment, enhance employee skills, optimize supply chain management, and actively expand markets to seize growth opportunities.

01/28/2026 Logistics Industry Insights
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HR Salary Negotiation Tactics Why Initial Offers Are Low

HR Salary Negotiation Tactics Why Initial Offers Are Low

This article delves into the various motivations behind HR's salary suppression tactics, including performance evaluation, psychological factors, and corporate cost control. It explores how job seekers can effectively counter these tactics and secure compensation that accurately reflects their value. Strategies discussed include researching market salaries, showcasing individual contributions and skills, and employing flexible negotiation techniques. By understanding the underlying dynamics and mastering negotiation skills, candidates can navigate the salary negotiation process with confidence and achieve a fair and competitive salary.

01/27/2026 Logistics Industry Insights
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Pearl River Delta Hub Airport Takes Off Building a Global Aviation New Engine for the Guangdong-hong Kong-macau Greater Bay Area

Pearl River Delta Hub Airport Takes Off Building a Global Aviation New Engine for the Guangdong-hong Kong-macau Greater Bay Area

The construction of the Pearl River Delta Hub (Guangzhou New) Airport is about to commence, marking a new phase in the aviation network of the Guangdong-Hong Kong-Macao Greater Bay Area. The new airport will alleviate pressure on Guangzhou Baiyun Airport, helping to develop a world-class airport cluster. It is expected to enhance air service and transportation capacity, promote regional economic development, and strengthen global connectivity.

05/20/2024 Logistics
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WCO Launches Online Training for Strategic Trade Controls

WCO Launches Online Training for Strategic Trade Controls

The WCO STCE project held an online Train-the-Trainers workshop to enhance experts' remote teaching skills, enabling them to effectively deliver strategic trade control courses. The course was divided into two phases, covering online teaching techniques, new curriculum experience, and practical exercises. Participants from 14 customs administrations actively participated, improving their online teaching skills and contributing to global strategic trade control. The workshop strengthens the capacity of trainers to deliver high-quality STC training remotely, expanding the reach and impact of the STCE program.

01/05/2026 Customs Knowledge
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IATA DGR Certification Ensures Safe Air Transport of Dangerous Goods

IATA DGR Certification Ensures Safe Air Transport of Dangerous Goods

This IATA DGR certification course is designed for personnel handling dangerous goods transportation and complies with IATA DGR regulations. Utilizing the CBTA approach, the course is taught by officially certified instructors. It covers regulations, packaging, marking, legal liabilities, and more, enhancing skills through case studies and practical exercises. Participants will receive an IATA certificate valid for 24 months, ensuring safe and compliant air transport of dangerous goods. The course aims to equip individuals with the knowledge and skills to handle dangerous goods according to international standards.

01/16/2026 Logistics Encyclopedia
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ARX Aerospace Boosts Saudi Aviation Safety with IATA Training

ARX Aerospace Boosts Saudi Aviation Safety with IATA Training

ARX Aerospace and Defense, a Saudi Arabian IATA-certified aviation training center, offers comprehensive aviation safety courses. These courses cover security awareness, fatigue management, human factors, and quality management systems, aiming to enhance the professional skills of aviation personnel and ensure aviation safety. The curriculum is rich and diverse, ranging from basic to advanced levels, suitable for individuals in various roles within the aviation industry. It equips professionals with the knowledge and skills necessary to maintain the highest safety standards and contribute to a safer aviation environment.

01/20/2026 Airlines
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Global Brands Focus on Overseas Social Media Management

Global Brands Focus on Overseas Social Media Management

This article details the job responsibilities and requirements of an Overseas Social Media Specialist, covering social media account management, content strategy and promotion, data analysis and optimization, marketing promotion and collaboration, and public opinion monitoring and response. To become a successful Overseas Social Media Specialist, one needs solid language skills, rich operational experience, keen data analysis capabilities, and excellent communication and coordination skills. The role requires a comprehensive understanding of the overseas social media landscape and the ability to adapt strategies based on data-driven insights.

01/26/2026 Logistics Industry Insights
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Warehousing Automation Boosts Demand for Supply Chain Technicians

Warehousing Automation Boosts Demand for Supply Chain Technicians

A report by the National Center for Supply Chain Technology Education projects a 30% surge in demand for supply chain technicians in the US over the next two years, adding approximately 61,000 new positions. The report highlights the core skills required for this profession, the current state of education and training, and industry distribution. It emphasizes the need for both companies and individuals to seize automation opportunities and address the evolving skills challenges within the supply chain sector. This presents significant career development potential.

01/29/2026 Logistics Industry Insights
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