Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
Read More
Shopee Leads Southeast Asia Ecommerce Amid Indonesia Growth

Shopee Leads Southeast Asia Ecommerce Amid Indonesia Growth

August e-commerce traffic data in Southeast Asia shows Shopee Indonesia experienced an 11.4% increase, maintaining its leading position. Lazada saw a slight increase in total visits across its sites. Local e-commerce platforms and Amazon faced challenges. Shopee Indonesia's growth is attributed to its large population base, localized operations, payment and logistics partnerships, and brand influence. The Southeast Asian e-commerce market will become more competitive, with localized operations, mobile e-commerce, and cross-border e-commerce becoming future trends.

01/06/2026 Logistics Industry Insights
Read More
Shopee Exits Global Markets to Focus on Southeast Asia

Shopee Exits Global Markets to Focus on Southeast Asia

Shopee is strategically retrenching, optimizing resources through layoffs and site adjustments to focus on the Southeast Asian market, aiming for profitability in 2023. Leveraging user stickiness and market advantages, Shopee is shifting from extensive growth to refined operations, adopting a long-term approach to address challenges. This presents new opportunities for cross-border e-commerce sellers as Shopee streamlines its operations and concentrates on core markets within Southeast Asia, potentially leading to more efficient and targeted support for its seller base.

12/30/2025 Logistics Industry Insights
Read More
Lazada Vs Shopee Key Strategies for Southeast Asia Sellers

Lazada Vs Shopee Key Strategies for Southeast Asia Sellers

This article provides an in-depth comparison of Lazada and Shopee, two major e-commerce platforms in Southeast Asia. It analyzes their differentiated positioning, traffic, store opening process, commission fees, logistics, and payment methods. The analysis offers professional platform selection advice tailored for different types of sellers, aiming to help them tap into the lucrative Southeast Asian e-commerce market and maximize their potential for success. The article guides sellers in making informed decisions based on their specific needs and resources.

01/07/2026 Logistics Industry Insights
Read More
Can Chinas Livestreaming Ecommerce Model Thrive in Southeast Asia

Can Chinas Livestreaming Ecommerce Model Thrive in Southeast Asia

Facing fierce competition in the domestic live e-commerce market, Chinese entrepreneurs are turning to Southeast Asia, particularly Vietnam. However, directly transplanting the Chinese model has proven unsuccessful due to cultural and market differences. Localization is crucial. The Southeast Asian live e-commerce market holds immense potential, but companies must strike a balance between adapting to local conditions and integrating into the local culture to succeed. Finding this equilibrium is key to unlocking the region's economic opportunities and achieving sustainable growth in the market.

01/06/2026 Logistics Industry Insights
Read More
Tiktok Shop Expands to US Targets Southeast Asia Growth

Tiktok Shop Expands to US Targets Southeast Asia Growth

This article analyzes TikTok Shop's strategic deployment in the US and Southeast Asian markets. With imminent expansion in the US, building a robust logistics system is crucial. In Southeast Asia, TikTok Shop consolidates its position through Double 11 promotions and logistics upgrades. It provides cross-border e-commerce sellers with insights into market trends, operational strategies, and logistics management. The analysis highlights the different approaches required for success in these diverse regions, emphasizing the importance of adapting strategies to local market conditions and consumer behavior.

01/06/2026 Logistics Industry Insights
Read More
Shangqi International Expands in South Chinas Crossborder Logistics

Shangqi International Expands in South Chinas Crossborder Logistics

Upstart International Logistics is a rising star in South China's cross-border e-commerce logistics. It excels in dedicated lines to Europe and the United States, as well as Southeast Asian small packages. Known for meticulous operations, customized solutions, stable service, and a good reputation, Upstart International Logistics provides reliable and efficient logistics solutions for businesses looking to expand their reach globally, particularly focusing on key markets in Europe, the US, and Southeast Asia. Their specialized services cater to the unique needs of cross-border e-commerce.

01/07/2026 Logistics
Read More
Port of Boston Opens New Trade Route to Southeast Asia

Port of Boston Opens New Trade Route to Southeast Asia

A new AWE-5 service from the Port of Boston will launch on May 27th, offering direct access to Southeast Asia. Operated jointly by COSCO Shipping, Yang Ming Marine Transport Corp., and two other major shipping lines, the service arrives every Friday. This initiative significantly reduces transit times and lowers logistics costs, enhancing the competitiveness of New England businesses and enabling them to capitalize on opportunities in the Southeast Asian market. This new route provides a faster and more efficient shipping solution for businesses in the region.

01/22/2026 Logistics
Read More
Shopee Sellers Gain Edge in Southeast Asias Food Market

Shopee Sellers Gain Edge in Southeast Asias Food Market

This article delves into the product selection strategies for the food category on the Shopee e-commerce platform in Southeast Asia. Focusing on the Singapore and Malaysia markets, it analyzes the potential of popular categories such as snacks, instant food, and health foods. The article also provides recommendations for untapped blue ocean food categories for cross-border sellers, helping them seize opportunities and tap into the Southeast Asian market. It aims to assist sellers in making informed decisions and maximizing their success within the region's growing e-commerce landscape.

01/07/2026 Logistics Industry Insights
Read More
Tiktok Shop Expands in Southeast Asia Struggles in UK

Tiktok Shop Expands in Southeast Asia Struggles in UK

TikTok Shop exhibits contrasting performance in the UK and Southeast Asian markets. Southeast Asia, with its high acceptance of live streaming, price sensitivity, and convenient payment/logistics, presents a lucrative opportunity. Conversely, the UK market faces challenges due to cultural differences, trust issues, payment limitations, and logistical bottlenecks. Cross-border e-commerce businesses need to adopt differentiated strategies to succeed in the global market. Success hinges on understanding and adapting to the specific nuances of each region, tailoring approaches to resonate with local consumers and overcome existing infrastructure limitations.

01/05/2026 Logistics Industry Insights
Read More