Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Suspensions Amid Policy Shifts

Amazon Sellers Face Suspensions Amid Policy Shifts

Amazon's tightened policies and increased demands on FBA shipment timeliness pose threats to account security. Sellers need to standardize operations, optimize logistics, diversify their business, and seek legal aid to mitigate risks and enhance competitiveness. Facing future policy adjustments, sellers should be mentally prepared and proactively respond to changes. Focusing on compliance and efficiency is crucial for navigating the evolving Amazon landscape and maintaining a secure and profitable business.

01/04/2026 Logistics Industry Insights
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Amazons Holiday Return Policy Cuts Seller Margins

Amazons Holiday Return Policy Cuts Seller Margins

Amazon's extended holiday return window puts FBA sellers under pressure from increased return rates and potential profit loss. Sellers bear the burden of shipping fees, commission deductions, and even product disposal costs. To mitigate these challenges, FBA sellers should focus on improving product quality, enhancing customer service, and proactively communicating with Amazon to advocate for more reasonable return policies and support.

12/30/2025 Logistics Industry Insights
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Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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Flex Hub Lite Eases Cargo Transit Amid Global Disruptions

Flex Hub Lite Eases Cargo Transit Amid Global Disruptions

Flex Hub Lite offers flexible transshipment storage options, but their use isn't mandatory. Due to exceptional circumstances in European ports, new applications for the European hub are suspended. Storage fees are typically waived for undeliverable goods to Russia and Ukraine, but transfers to nearby ports may occur due to port congestion. Shippers should plan ahead, maintain communication, flexibly select solutions, and monitor policy changes. The service aims to mitigate disruptions caused by port congestion and geopolitical factors, providing alternatives for cargo management and storage.

09/28/2025 Logistics
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Urumqi Air Cargo Surges 1392 in Q1 2025

Urumqi Air Cargo Surges 1392 in Q1 2025

In Q1 2025, Urumqi's international cargo flight volume surged by 139.2%, boosted by the Belt and Road Initiative, visa policy optimization, and customs facilitation. Airport expansion and route development enhanced infrastructure capacity. Foreign trade development and cross-border e-commerce fueled market demand. Urumqi's unique geographical advantage also played a crucial role. These factors collectively contribute to Urumqi's emergence as a new international air cargo hub.

11/03/2025 Logistics
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Hong Kong Airport Cargo Volume Surges with New Runway System

Hong Kong Airport Cargo Volume Surges with New Runway System

Hong Kong International Airport (HKIA) saw a 4.1% year-on-year increase in cargo volume in January 2025, reaching 394,000 tonnes, with a significant rise in transshipments. The Three-Runway System is now operational, enhancing airport capacity. Despite potential trade policy challenges, HKIA remains committed to achieving its target of 10 million tonnes of annual cargo volume, solidifying its position as an international aviation hub.

02/25/2025 Logistics
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Logistics Index Hits June High Despite Supply Chain Strains

Logistics Index Hits June High Despite Supply Chain Strains

The logistics management index in June reached 60.7, showing a significant increase from May and indicating signs of recovery in the logistics sector. Inventory levels and costs continue to rise, while warehousing capacity has entered a contraction phase for the first time, reflecting potential uncertainties in future supply and demand. Changes in trade policy have also had a significant impact on the economy and the outlook for the logistics industry.

07/07/2025 Logistics Industry Insights
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ICC Clarifies Content Usage Policy and Copyright Rules

ICC Clarifies Content Usage Policy and Copyright Rules

This article outlines the content usage policies of the International Chamber of Commerce and the importance of copyright protection. It emphasizes the necessity for users to obtain authorization when using website content and the need to comply with data protection laws, aiming to promote business compliance and respect for copyright.

08/05/2025 Logistics Encyclopedia
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WCO Adopts Evidencebased Research for Customs Policy Reform

WCO Adopts Evidencebased Research for Customs Policy Reform

The WCO research unit provides theoretical support for customs policy formulation through systematic studies and empirical analysis, promoting the modernization of international trade. Annual research conferences facilitate communication between academia and practitioners, aiding in policy adjustments and customs innovation, thereby laying the foundation for the safe and efficient development of global trade.

08/08/2025 Logistics
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