Lao Customs Adopts Japanese Expertise to Curb Smuggling

Lao Customs Adopts Japanese Expertise to Curb Smuggling

In 2017, Lao Customs officers participated in a training program on airport compliance and enforcement, supported by the World Customs Organization and sponsored by the Japan Customs Cooperation Fund. The training aimed to enhance Lao Customs' capabilities in passenger risk management. Through theoretical learning and practical exercises, participants mastered key skills such as risk assessment, risk profiling, and target selection. They also learned practical methods including verbal and non-verbal risk assessment and questioning techniques. This initiative contributes to the modernization of Lao Customs.

01/05/2026 Customs Knowledge
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WCO Introduces Online Leadership Program for Customs Officials

WCO Introduces Online Leadership Program for Customs Officials

The World Customs Organization (WCO) has launched an online Customs Leadership course aimed at enhancing the leadership capabilities of senior management personnel. This initiative seeks to empower customs leaders with the skills and knowledge necessary to drive organizational effectiveness and efficiency. By providing accessible and engaging online learning resources, the WCO aims to foster a new generation of dynamic and strategic customs leaders who can effectively navigate the challenges of the 21st century and contribute to the sustainable development of their organizations.

01/05/2026 Customs Knowledge
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Niger Customs Upgrades HR Systems to Boost Border Efficiency

Niger Customs Upgrades HR Systems to Boost Border Efficiency

With the support of the WCO-WACAM project, Niger Customs launched a human resource management modernization project. This initiative aims to raise awareness and garner broad support for HR modernization both within and outside the customs administration through change management and communication activities. By diagnosing challenges, building a competency framework, and conducting pilot programs, Niger Customs is committed to building an efficient, professional, and dynamic workforce. This workforce will contribute to the country's economic development and ensure its security.

01/07/2026 Customs Knowledge
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South Africas SARS Boosts Female Leadership in Organizational Overhaul

South Africas SARS Boosts Female Leadership in Organizational Overhaul

The World Customs Organization (WCO) held an all-women leadership workshop in South Africa for the South African Revenue Service (SARS). The workshop aimed to enhance the leadership skills of female managers and promote institutional reform. Focusing on the challenges faced by SARS, the workshop covered topics such as strategic management and personnel management. Participants actively engaged and benefited greatly. Funded by the Finnish Ministry for Foreign Affairs, the event reflects the importance placed on women's leadership development and customs modernization. This initiative contributes to building a more inclusive and effective customs administration.

01/07/2026 Customs Knowledge
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WCO Backs Ghana Customs Modernization for 21st Century Trade

WCO Backs Ghana Customs Modernization for 21st Century Trade

The World Customs Organization (WCO), through the WACAM project, provided strategic planning support to the Ghana Revenue Authority (GRA). This aimed to evaluate and optimize its 2015-2017 Customs Strategic Plan, enhance monitoring and evaluation, and improve project management capabilities. The initiative assists Ghana Customs in building a modern management system fit for the 21st century, ultimately contributing to Ghana's economic development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
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WCO Enhances Georgias Tax Valuation for Modern Administration

WCO Enhances Georgias Tax Valuation for Modern Administration

The World Customs Organization (WCO) conducted a valuation workshop for the Georgian Revenue Service (GRS) to enhance the expertise of customs officials in areas such as royalties, risk analysis, advance rulings, and transfer pricing. By focusing on challenges and sharing the 'WCO Guide to Customs Valuation and Transfer Pricing,' the workshop strengthened cooperation between customs and tax authorities. This initiative supports the modernization of tax administration in Georgia and helps maintain international trade order.

01/07/2026 Customs Knowledge
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Wcokorea Program Boosts Global Customs Trade Efficiency

Wcokorea Program Boosts Global Customs Trade Efficiency

The 4th WCO-Korea Customs & Business Administration Advanced Training Program successfully concluded at Seoul National University, with customs officials from 10 developing countries participating. The program aimed to provide a theoretical framework for international trade and business management, helping participants address customs challenges. Through a combination of theory and practice, the program enhanced participants' capabilities. The WCO also provided support for customs reform and modernization. All parties will continue to collaborate and contribute to the development of global customs affairs.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts New Project Management System

Gambia Revenue Authority Adopts New Project Management System

The Gambia Revenue Authority, with WCO support, developed a project management methodology to improve project efficiency, standardize processes, reduce risks, and optimize resource allocation. This initiative aims to enhance the Authority's ability to effectively manage and deliver projects related to tax reform and revenue collection. By implementing a structured approach, the GRA seeks to improve accountability, transparency, and ultimately, its overall performance in achieving its strategic objectives. The project management framework will also facilitate better coordination and communication among different departments and stakeholders.

01/07/2026 Customs Knowledge
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