Douyin Sellers Advised to Enhance Service Scores for Better Performance

Douyin Sellers Advised to Enhance Service Scores for Better Performance

This paper addresses the issue of low service experience scores in TikTok Shops and proposes detailed solutions. It focuses on diagnosing the current shop status, accurately identifying key metrics for improvement, and providing effective strategies such as optimizing IM response time and reducing dissatisfaction rates. It also emphasizes important considerations like after-sales service, customer service professionalism, and data monitoring. Furthermore, it highlights methods to improve product and logistics experiences, aiming to help merchants comprehensively enhance their shop's experience score and overcome traffic bottlenecks.

Shopee Ad Strategies Boost Traffic Cut Ineffective Campaigns

Shopee Ad Strategies Boost Traffic Cut Ineffective Campaigns

This article provides an in-depth analysis of Shopee advertising strategies, emphasizing the importance of traffic. It details keyword selection, bidding techniques, and budget control for search ads. By focusing on efficient product testing and dynamic adjustments, it helps sellers improve ad performance, achieve traffic growth, and increase order conversion rates. The strategies aim to optimize ad spend and maximize ROI for Shopee sellers looking to boost their store's visibility and sales.