West and Central Africa Boost Customs Cooperation

West and Central Africa Boost Customs Cooperation

The 2015 Liaison Office Meeting on Customs Capacity Building in West and Central Africa was held in Senegal, focusing on regional customs reform and capacity enhancement. The meeting reviewed the implementation of the strategic plan, initiated the identification of assistance needs, promoted a regional capacity-building market, and discussed key projects. Through mutual cooperation and field visits, the aim was to improve regional customs efficiency, facilitate trade, and safeguard the economic development of West and Central Africa. The meeting emphasized collaboration to strengthen customs operations and regional integration.

01/07/2026 Customs Knowledge
Read More
Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
Read More
Ecommerce Delivery Satisfaction Plateaus Amid Consumer Frustrations

Ecommerce Delivery Satisfaction Plateaus Amid Consumer Frustrations

Recent Descartes research indicates that despite the e-commerce boom, customer satisfaction with last-mile delivery is improving slowly, and delivery issues remain prominent. The study reveals consumer pursuit of convenience, trade-offs between cost and speed, and dissatisfaction with retailers and delivery services. The report emphasizes the need for the industry to prioritize consumer needs and optimize the last-mile delivery experience through technology and strategic improvements to enhance customer satisfaction and loyalty. Addressing these challenges is crucial for sustained growth in the competitive e-commerce landscape.

01/15/2026 Logistics Industry Insights
Read More
Lastmile Delivery Struggles to Balance Automation and Labor

Lastmile Delivery Struggles to Balance Automation and Labor

Based on a 'Logistics Management' podcast interview, this article delves into the future of last-mile logistics from a data analyst's perspective. It analyzes how automation, intelligent dispatch, and digital transformation are reshaping the last mile, emphasizing the balance between technology and human resources. The article provides logistics companies with strategies to address challenges and seize opportunities in this evolving landscape. It highlights the importance of data-driven decision making and strategic implementation of new technologies for optimizing efficiency and improving customer satisfaction in the final leg of the supply chain.

01/15/2026 Logistics Industry Insights
Read More
UPS Adjusts Pricing to Counter Ecommerce Slowdown Profit Pressures

UPS Adjusts Pricing to Counter Ecommerce Slowdown Profit Pressures

UPS's Q3 revenue declined, but earnings per share exceeded expectations. The company is addressing challenges through pricing strategies, optimizing its e-commerce structure, and reducing operating costs. Its future outlook hinges on the success of its transformation efforts. While revenue faced headwinds, the focus on efficiency and strategic adjustments allowed UPS to deliver better-than-anticipated profitability. The company remains committed to adapting to the evolving market landscape and leveraging its global network to drive long-term growth. The effectiveness of these measures will be crucial in navigating the current economic climate.

01/15/2026 Logistics
Read More
UPS Wins USPS Air Cargo Contract Challenging Fedex

UPS Wins USPS Air Cargo Contract Challenging Fedex

UPS securing the USPS air cargo contract marks a reshaping of the logistics landscape. Experts believe this is an opportunity for UPS to expand its scale and increase revenue. For FedEx, it presents a challenge, potentially requiring strategic adjustments to address the competition. This battle between giants will impact industry competition, service pricing, and ultimately, the consumer experience. The deal signifies a significant shift in market share and intensifies the ongoing rivalry between the leading logistics providers, potentially leading to further innovation and cost optimization within the sector.

01/15/2026 Logistics Industry Insights
Read More
Tiktok Shop Challenges US Small Businesses Amid Growth

Tiktok Shop Challenges US Small Businesses Amid Growth

TikTok US may raise its entry barrier in 2026, potentially reducing operational support for stores with annual revenue below $10 million or monthly sales under $65,000. Small and medium-sized sellers need to enhance their operational capabilities, focusing on refined product selection, marketing, and financial management. Tools like E-Cang ERP can help achieve data-driven decision-making, efficient influencer collaboration, and accurate profit calculation, enabling them to succeed in the competitive TikTok US market. This requires a strategic approach to navigate the evolving landscape and optimize performance.

01/15/2026 Logistics Industry Insights
Read More
UPS Restructures Amid Global Tariff Challenges

UPS Restructures Amid Global Tariff Challenges

Against the backdrop of global trade frictions and weakening consumer demand, UPS faces declining performance and restructuring challenges. The company is actively adjusting its strategy, optimizing its business structure, addressing tariff impacts, expanding into emerging markets, and promoting digital transformation. Despite facing uncertainties, UPS possesses significant development potential due to its brand advantages and global network.

01/05/2026 Logistics Industry Insights
Read More