Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
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Warehouse Efficiency Boosted by Optimal Mobile App OS

Warehouse Efficiency Boosted by Optimal Mobile App OS

Choosing the right operating system is crucial for the success of a warehouse management app. This paper compares and analyzes the advantages and disadvantages of three major operating systems: Android®, Windows®, and Linux®. It provides guidance for enterprises to select the most suitable operating system based on factors such as business needs, IT infrastructure, budget, security, and technical capabilities. This will help companies improve their warehouse management efficiency.

01/16/2026 Warehousing
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Warehouses Adopt Five Strategies to Address Labor Shortages

Warehouses Adopt Five Strategies to Address Labor Shortages

A new white paper reveals five best practices for efficient labor management in warehouses and distribution centers. These include optimizing recruitment, enhancing training programs, implementing performance management systems, improving the work environment, and leveraging technology to optimize scheduling. The aim is to help companies address labor shortages, improve operational efficiency, and enhance market competitiveness by effectively managing their workforce within the warehouse setting. This provides actionable insights for overcoming staffing challenges.

01/21/2026 Warehousing
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Businesses Shift From Hourly Labor to Flexible Models

Businesses Shift From Hourly Labor to Flexible Models

Traditional hourly worker models struggle to meet modern business needs, plagued by information asymmetry, inconsistent worker quality, and inefficient management. This new Bluecrew ebook analyzes these shortcomings, highlighting the need for precise matching, efficient management, and flexible cost control. Companies should shift their perspective and embrace smarter hourly worker solutions. This includes leveraging technology to improve worker selection, scheduling, and performance tracking, ultimately optimizing workforce costs and improving operational efficiency.

01/20/2026 Logistics Industry Insights
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Nvoccs Boost Profits with Tech Innovations

Nvoccs Boost Profits with Tech Innovations

NVOCCs need technology to address transportation challenges and improve profitability. TMS (Transportation Management System) helps break through these challenges by automating quoting, contract management, and providing cost visibility. Technological empowerment is key to NVOCCs thriving in today's dynamic logistics landscape. Implementing a TMS system allows for better decision-making, streamlined operations, and ultimately, increased profitability. This proactive approach to technology adoption is essential for NVOCCs to remain competitive and successful.

02/12/2026 Logistics Industry Insights
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Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization Project, supported the Gambia Revenue Authority (GRA) in implementing competency-based human resource management modernization. The expert team assisted the GRA in refining key tools such as the competency directory and job directory, laying the foundation for subsequent communication, change management, and system implementation. This initiative aims to improve tax collection efficiency and promote national economic development.

01/26/2026 Customs Knowledge
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Firms Prepare for 2026 Quality Certification Rule Updates

Firms Prepare for 2026 Quality Certification Rule Updates

The new version of the "Quality Management System Certification Rules" will take effect on January 1, 2026. Companies need to study the new regulations in advance, assess their existing systems, and develop rectification plans. If necessary, seek assistance from professional organizations to ensure successful certification and avoid certificate invalidation. This presents an opportunity to improve overall quality management levels. Proactive preparation is crucial for a smooth transition and continued compliance.

01/30/2026 Customs Knowledge
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Jordan Customs Boosts Efficiency Security with WCO Upgrade

Jordan Customs Boosts Efficiency Security with WCO Upgrade

The World Customs Organization (WCO) successfully piloted a new organizational risk management diagnostic tool within Jordan Customs, aiming to enhance its risk management capabilities in the face of increasingly complex international trade. Through comprehensive assessment and targeted recommendations, the WCO assisted Jordan Customs in developing an action plan to improve both clearance efficiency and security. This initiative serves as a valuable reference for the modernization efforts of other customs administrations.

01/30/2026 Customs Knowledge
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Eswatini Customs Reforms HR to Boost Trade Efficiency

Eswatini Customs Reforms HR to Boost Trade Efficiency

Eswatini is committed to addressing trade facilitation challenges by adopting a competency-based human resource management model. The World Customs Organization (WCO) conducted a talent development diagnostic of Eswatini Customs and provided recommendations for improvement. Eswatini Customs has pledged to implement competency-based management to enhance employee skills and efficiency, ultimately promoting trade facilitation. This initiative aims to improve the quality and effectiveness of customs operations through strategic human resource development.

01/30/2026 Customs Knowledge
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Nigeria Customs Adopts Wcobacked Tech for Faster Clearance

Nigeria Customs Adopts Wcobacked Tech for Faster Clearance

The World Customs Organization (WCO) collaborated with the Nigeria Customs Service (NCS) through the 'Accelerated Trade Facilitation Programme' to strengthen its Post Clearance Audit (PCA) system. This project covers five pillars: risk management, legal framework, operational procedures, stakeholder engagement, and human resource management. It aims to improve the efficiency of Nigeria Customs, seamlessly integrate with the Authorized Economic Operator (AEO) program, and contribute to trade prosperity in Nigeria and Africa.

01/30/2026 Customs Knowledge
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