Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs is reforming its human resource management, collaborating with the WCO and IMF to develop a skills directory and explore the establishment of an internal HR department. This initiative aims to modernize HR practices within the customs administration, aligning them with international standards and best practices. The focus on skills-driven development is expected to enhance the capabilities of customs officers and improve overall operational efficiency. This reform represents a significant step towards strengthening Barbados Customs' capacity to effectively manage its workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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WCO APEC Boost Digital Trade in Asiapacific

WCO APEC Boost Digital Trade in Asiapacific

The Secretary General of the World Customs Organization (WCO) highlighted the role of smart borders in Connectivity 4.0 at the APEC Summit in Chile. He presented WCO's initiatives to facilitate the integration of SMEs into global value chains and address the challenges of e-commerce. The WCO also expressed its support for Chilean customs reform, aiming to jointly build a new landscape for digital trade in the Asia-Pacific region. The focus is on leveraging technology and collaboration to streamline trade processes and foster economic growth within the APEC framework.

01/26/2026 Customs Knowledge
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WCO Backs Cambodias Trade Reforms to Spur Economic Growth

WCO Backs Cambodias Trade Reforms to Spur Economic Growth

At the invitation of the General Department of Customs and Excise of Cambodia (GDCE), the World Customs Organization (WCO) analyzed challenges in implementing the WTO's Trade Facilitation Agreement (TFA) and assisted in developing a five-year strategic plan. Through in-depth discussions with government and the private sector, the WCO provided guidance for Cambodian customs reform and modernization. The aim is to enhance Cambodia's competitiveness in global trade, promoting economic growth and sustainable development. The cooperation focuses on streamlining procedures and improving efficiency within the Cambodian customs system.

01/26/2026 Customs Knowledge
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CSX Names New COO to Address Operational Challenges

CSX Names New COO to Address Operational Challenges

CSX Transportation is undergoing a high-level personnel change, with James Foote, a former colleague of Harrison, appointed as Chief Operating Officer. The focus is on whether he can quell the operational chaos caused by the implementation of Precision Scheduled Railroading (PSR). This adjustment may indicate that CSX will continue to adhere to the PSR reform path. However, the challenge remains: how to balance efficiency improvements with the quality of customer service. The success of Foote's appointment will hinge on navigating this delicate balance and restoring stability to CSX's operations.

01/28/2026 Logistics
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CSX Reforms Spark Resistance Customer Losses

CSX Reforms Spark Resistance Customer Losses

CSX faced difficulties during CEO Harrison's implementation of 'Precision Scheduled Railroading' (PSR), leading to plummeting customer satisfaction and significant customer churn to competitors. The reform sparked strong employee discontent, prompting increased regulatory scrutiny from the STB. This analysis delves into the challenges and limitations of the PSR model and the impact of Harrison's assertive leadership style on CSX. It also considers CSX's future development, emphasizing the need for railway companies to strike a balance between efficiency, flexibility, and service quality to retain customers and maintain a positive operational environment.

01/28/2026 Logistics Industry Insights
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Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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Moldova Streamlines Customs to Boost Ecommerce Growth

Moldova Streamlines Customs to Boost Ecommerce Growth

Moldova is actively pursuing customs reform and embracing e-commerce development. In collaboration with the World Customs Organization, Moldova aims to enhance e-commerce trade facilitation by addressing technical, institutional, and legal shortcomings. Specific measures include establishing an e-commerce task force, strengthening risk management capabilities, and deepening public-private partnerships. This initiative will boost Moldova's competitiveness in the global e-commerce market and provide a model for other developing countries. The reforms are intended to streamline processes and reduce barriers to entry for businesses engaged in cross-border e-commerce.

02/12/2026 Customs Knowledge
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Guatemala Customs Boosts Leadership for Modernization Efforts

Guatemala Customs Boosts Leadership for Modernization Efforts

Guatemalan Customs, with the support of SECO-WCO, held a leadership workshop to enhance the capabilities of its managers. This initiative aims to promote customs modernization and further facilitate trade. The workshop focused on developing leadership skills necessary for effective management and driving strategic improvements within the customs administration. By investing in its leadership, Guatemalan Customs seeks to streamline processes, reduce trade barriers, and ultimately contribute to economic growth and regional competitiveness. The training underscores the importance of strong leadership in achieving sustainable customs reform and trade facilitation objectives.

02/03/2026 Customs Knowledge
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Wcos WACAM Project Modernizes HR in West and Central African Customs

Wcos WACAM Project Modernizes HR in West and Central African Customs

The WCO-WACAM project supports the modernization and upgrade of human resource management in customs administrations in West and Central Africa. Through regional workshops and technical assistance, it assists customs agencies in the region to reform their HR management systems. The project aims to build a competency-based HR management system, improve the overall quality and efficiency of customs staff, and promote trade facilitation and economic development. The initiatives are designed to enhance customs workforce capabilities and contribute to regional economic growth by streamlining customs processes and improving overall performance.

02/05/2026 Customs Knowledge
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WCO Backs Ghana Customs Data Modernization Push

WCO Backs Ghana Customs Data Modernization Push

The World Customs Organization (WCO), through the WACAM project, provides strategic planning support to the Ghana Revenue Authority (GRA), focusing on data-driven modernization. The mission includes assessing the GRA's strategic plan compliance, addressing customs reform and modernization issues, and enhancing monitoring, evaluation, and project management capabilities. Emphasizing the crucial role of data in customs modernization, recommendations include establishing a data warehouse, developing data analysis tools, and formulating data-driven performance indicators. The project aims to transform GRA into a more efficient and effective organization through strategic planning and data utilization.

02/05/2026 Customs Knowledge
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