WACAM Project Advances Customs Modernization in West Africa

WACAM Project Advances Customs Modernization in West Africa

The West Africa Customs Administration Modernization (WACAM) project aims to improve customs management and operational efficiency in West African countries. Through regional workshops and national support missions, it shares best practices in strategic management and provides capacity building support in areas such as human resource management, stakeholder relations, and resource mobilization. The project has successfully held resource mobilization workshops and will continue to advance stakeholder relations workshops, contributing to customs modernization in West Africa. The goal is to create more effective and efficient customs administrations.

12/30/2025 Customs Knowledge
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Mauritius Revenue Authority Upgrades HRM After WCO Review

Mauritius Revenue Authority Upgrades HRM After WCO Review

The World Customs Organization conducted a diagnostic review of the Mauritius Revenue Authority's (MRA) human resource management system to support the MRA in establishing a modern and transparent HRM system. The review team proposed competency-based recommendations for improvement, which the MRA intends to actively adopt to enhance its human resource management capabilities and support its tax administration functions. This initiative aims to strengthen the MRA's ability to attract, retain, and develop skilled personnel, ultimately improving the efficiency and effectiveness of tax collection and compliance.

01/05/2026 Customs Knowledge
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WCO Backs Cambodias Trade Reforms to Spur Economic Growth

WCO Backs Cambodias Trade Reforms to Spur Economic Growth

At the request of the General Department of Customs and Excise of Cambodia, the World Customs Organization (WCO) undertook a support mission to Cambodia. The mission aimed to assess the implementation gaps of the WTO Trade Facilitation Agreement and assist in developing a five-year strategic plan. Through gap analysis and strategic planning, the WCO will help Cambodia improve its trade facilitation level and promote economic development. The support focuses on identifying areas needing improvement and providing guidance for a comprehensive strategic roadmap to enhance trade efficiency.

01/07/2026 Customs Knowledge
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Armenia Boosts Customs Efficiency with WCO Audit System

Armenia Boosts Customs Efficiency with WCO Audit System

The World Customs Organization (WCO) provided Post Clearance Audit (PCA) support to the State Revenue Committee (SRC) of Armenia, aiming to assist the country's customs administration in implementing a trader-centric audit model and enhancing trade facilitation. The mission covered PCA concepts, objective frameworks, systems audits, audit cycles, and risk management. This support helps Armenian Customs launch its first trader-centric audit pilot project. The initiative is expected to improve compliance and streamline trade processes, ultimately contributing to Armenia's economic growth and international competitiveness.

01/05/2026 Customs Knowledge
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Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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Container Types and Parameters Explained

Container Types and Parameters Explained

This article provides a detailed overview of the parameters of different types of containers, including general cargo containers, open-top containers, hard-top containers, flat-rack containers, refrigerated containers, bulk containers, ventilated containers, and tank containers. Each type of container is clearly explained in terms of external and internal dimensions, volume, and weight capacity, helping to select the appropriate container to meet various cargo transportation needs.

07/18/2025 Logistics Encyclopedia
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Seattle Port Overview and Functions

Seattle Port Overview and Functions

The Port of Seattle, located in Washington State, is a vital gateway from North America to the Far East. It consists of an outer and inner port, with the outer port accommodating ocean-going vessels, while the inner port features various loading and unloading facilities. This includes several container terminals along with specialized cargo and refrigerated docks, with an annual throughput of 20 million tons.

07/18/2025 Port Encyclopedia
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