Ebay Updates Policies for Crossborder Ecommerce Sellers

Ebay Updates Policies for Crossborder Ecommerce Sellers

This article provides an in-depth interpretation of eBay's latest operating policies, covering key adjustments such as the Time Away feature, Money Back Guarantee, advertising, backend functionalities, return and refund processes, privacy protection, and the Managed Delivery program. It aims to help eBay sellers comprehensively understand platform rules, optimize operational strategies, enhance competitiveness, and tap into the cross-border e-commerce market. This knowledge empowers sellers to navigate the platform effectively and maximize their potential for success in the global marketplace.

12/30/2025 Customs Knowledge
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US West Coast Crossborder Logistics Face Zeroshipping Risks

US West Coast Crossborder Logistics Face Zeroshipping Risks

Recent incidents of 'zero-freight' cargo acquisition and logistics company bankruptcies in the cross-border logistics industry expose internal issues and potential risks. 'Zero-freight' offers from freight forwarders may conceal traps like 'special goods,' cargo fraud, or tax refund scams. Sellers should choose reputable and financially stable logistics companies, sign detailed contracts, purchase cargo insurance, and remain vigilant to avoid losses from pursuing seemingly cheap deals. Due diligence is crucial to navigate the complexities and potential pitfalls within cross-border shipping.

12/30/2025 Logistics Industry Insights
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Ebay Expands Seller Control Over Return Policies

Ebay Expands Seller Control Over Return Policies

eBay's return policy is undergoing significant changes, granting sellers greater autonomy. The new policy allows sellers to customize return preferences, automate return requests, and even permit buyers to keep items while receiving a refund. This article provides an in-depth analysis of the new eBay regulations, guiding sellers on how to flexibly address return challenges and enhance store competitiveness. It explores the implications of these changes and offers strategies for sellers to optimize their return processes under the revised policy.

12/30/2025 Logistics Encyclopedia
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India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India's consumer protection system recovered 450 million rupees in refunds for consumers within 8 months, with e-commerce accounting for the highest proportion of complaints and refund amounts. The Indian government is intensifying efforts to regulate online 'dark patterns,' standardize corporate behavior, and protect consumer rights. This includes addressing issues related to misleading information, unfair trade practices, and difficulties in obtaining refunds, particularly within the rapidly growing Indian e-commerce sector where consumer awareness and redressal mechanisms are still developing.

01/21/2026 Logistics Industry Insights
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Amazon Strengthens Seller Compliance Rules for FBA FBM

Amazon Strengthens Seller Compliance Rules for FBA FBM

Amazon is tightening FBA inbound and FBM return policies, making compliance crucial for sellers. The elimination of FBA pre-processing and labeling services, coupled with shortened FBM refund timelines, necessitates a professional and streamlined operational system. Sellers must ensure inbound compliance and timely refunds. Alternatively, leveraging overseas warehouse services can help navigate these challenges and safeguard business continuity. These changes demand greater operational efficiency and potentially a shift in fulfillment strategies for Amazon sellers to maintain competitiveness and avoid penalties.

01/23/2026 Logistics Industry Insights
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Guide to Duty Refunds for Missing Goods in Global Trade

Guide to Duty Refunds for Missing Goods in Global Trade

The World Customs Organization recommends simplifying import duty and tax refund processes to prevent taxation on non-imported goods. This covers duty drawback and release of security, emphasizing timely declaration and sufficient proof. Members are urged to streamline procedures, make prompt decisions, and share information. This guide analyzes the recommendation, helping businesses understand the application process and reduce trade costs. The key is efficient documentation and adherence to established guidelines for successful claims and minimized financial burdens in international trade.

01/20/2026 Customs Knowledge
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Ebay Updates Return Policy Key Changes for US Sellers

Ebay Updates Return Policy Key Changes for US Sellers

eBay US has updated its return policy, requiring sellers to provide a US return address, free returns, or a 'refund only' option. This aims to enhance buyer experience and reduce cross-border return disputes. Sellers need to assess costs, optimize listings, improve service, and adapt flexibly to the new policy. This change impacts sellers who previously relied on international returns or other methods to handle returns on the eBay US platform. Understanding and implementing these changes is crucial for maintaining competitiveness.

01/27/2026 Logistics Industry Insights
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Guide to German VAT Rules for Online Sellers

Guide to German VAT Rules for Online Sellers

This article provides detailed answers to frequently asked questions regarding German Value Added Tax (VAT) for sellers doing business in Germany. It covers topics such as issuing compliant VAT invoices, when to collect VAT, VAT treatment rules for different sales models, and the VAT refund process. Furthermore, it analyzes whether non-EU companies need to register for German VAT in various scenarios. The aim is to help sellers better understand and comply with German VAT regulations, thereby minimizing tax risks.

02/03/2026 Customs Knowledge
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Tiktok Shop Revises Return Policy for Southeast Asia Sellers

Tiktok Shop Revises Return Policy for Southeast Asia Sellers

TikTok Shop's cross-border return policy in Southeast Asia will be upgraded in March 2026, eliminating the “return without warehouse” option. Merchants will need to choose between self-built warehouses, third-party warehouses, or platform-unified warehouses. The platform recommends enabling the “refund only, no return” function for low-priced goods to improve buyer experience and reduce merchant losses. This aims to streamline the return process and provide more options for both buyers and sellers within the TikTok Shop ecosystem.

02/12/2026 Logistics
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Global Air Cargo Demand Rises Despite Economic Challenges

Global Air Cargo Demand Rises Despite Economic Challenges

In May 2025, international air cargo demand grew by 2.2% year-on-year, demonstrating the industry's resilience. Despite a contraction in global manufacturing and the impact of U.S. tariff policies on certain regions, the Asia-Pacific region experienced the fastest growth in cargo demand at 8.3%. Additionally, falling oil prices provided relief for the airlines.

07/04/2025 Logistics Industry Insights
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