The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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West Africa Security Project Emphasizes Gender Equality

West Africa Security Project Emphasizes Gender Equality

The West Africa Security Project (WASP) aims to enhance border security in West Africa by supporting partner countries in developing and implementing gender-sensitive and inclusive policies through its Gender Equality and Diversity (GED) component. Utilizing the WCO's GEOAT tool and training, the project assists customs administrations in comprehensively implementing GED across human resources, border operations, and stakeholder cooperation. This contributes significantly to security and sustainable development in the West African region.

01/05/2026 Customs Knowledge
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Americas Caribbean Customs Agencies Push Gender Equality at Forum

Americas Caribbean Customs Agencies Push Gender Equality at Forum

The Americas and Caribbean Customs Virtual Forum focused on gender equality and diversity, bringing together representatives from 24 countries. They shared experiences, discussed challenges, and launched the Spanish version of the WCO Gender Equality Organizational Assessment Tool (GEOAT). The forum aims to promote progress in gender equality within customs administrations and integrate it into the customs agenda. This initiative lays the foundation for building a more equitable and inclusive customs environment across the region.

01/05/2026 Customs Knowledge
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WCO Releases New Ecommerce Crossborder Trade Rules

WCO Releases New Ecommerce Crossborder Trade Rules

The World Customs Organization (WCO) E-Commerce Package provides a guiding framework for customs administrations in managing cross-border e-commerce, with the core being the Framework of Standards on Cross-Border E-Commerce. It covers trade facilitation, security, revenue collection, and consumer protection. The WCO urges countries to implement the package in phases based on their national circumstances and provides support to promote secure, efficient, sustainable, and inclusive cross-border e-commerce development.

12/30/2025 Customs Knowledge
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WCO Warns of Supply Chain Risks at ADBI Conference

WCO Warns of Supply Chain Risks at ADBI Conference

The Secretary General of the World Customs Organization highlighted the importance of global supply chain resilience at the Asian Development Bank Institute Annual Conference. He pointed to challenges such as digitalization, data standardization, disruptive technologies, e-commerce, environmental concerns, and border conflicts. He emphasized the crucial role of customs in enhancing supply chain resilience and called for strengthened international cooperation to address the challenges facing global supply chains, ultimately promoting sustainable and inclusive economic development.

01/16/2026 Logistics Industry Insights
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Women Transform Logistics Industry Overcoming Barriers

Women Transform Logistics Industry Overcoming Barriers

The logistics industry has historically faced gender imbalance. However, technological advancements and e-commerce growth are creating new career opportunities for women due to shifting talent demands. Companies should offer equal opportunities, skills training, and flexible work arrangements to foster an inclusive environment that attracts and retains female talent. Gender diversity can boost innovation, productivity, and competitiveness. Embracing the power of women is crucial for the sustainable development of the logistics industry.

01/28/2026 Logistics Industry Insights
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Women Hold 26 of Supply Chain Csuite Roles Study Shows

Women Hold 26 of Supply Chain Csuite Roles Study Shows

Gartner research shows that women account for 41% of the supply chain workforce, with a record high of 26% holding C-level executive positions. While overall growth is slowing, the breakthrough in senior leadership roles is significant, inspiring more women to advance. Companies should eliminate gender bias, offer flexible work arrangements, and enhance training to foster an inclusive environment. This will promote the continued development of women in the supply chain and enhance industry innovation.

01/28/2026 Logistics Industry Insights
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Women Remain Underrepresented in Procurement Roles

Women Remain Underrepresented in Procurement Roles

This article explores the reasons for the underrepresentation of women in the procurement field, including stereotypes, career choices, work-life balance challenges, lack of professional development support, and the influence of industry culture. The article calls for joint efforts from companies, industry organizations, and individuals to break down gender barriers in the workplace and create a diverse and inclusive work environment. This will create more opportunities for women's advancement in the procurement sector.

01/29/2026 Logistics Industry Insights
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Gender Pay Gap Persists in Procurement Solutions Emerge

Gender Pay Gap Persists in Procurement Solutions Emerge

The gender pay gap in procurement is widening, with women earning less than men and the disparity increasing. Structural barriers and unconscious biases are major contributing factors. Addressing this requires raising awareness, implementing fair hiring and promotion policies, offering flexible work arrangements, advocating for pay transparency, encouraging women's participation in industry events, and fostering a diverse and inclusive corporate culture. Collective action is needed to create an equitable professional development environment for all.

01/29/2026 Logistics Industry Insights
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Global Ecommerce Growth Boosted by DDP Shipping Efficiency

Global Ecommerce Growth Boosted by DDP Shipping Efficiency

This article delves into the concept of "DDP" (Delivered Duty Paid) in cross-border e-commerce, clarifying its core logic, advantages, risks, and suitable target audience. Through a detailed interpretation of DDP, this paper aims to help sellers accurately select logistics solutions, mitigate risks, and improve efficiency to succeed in the global market. It provides insights into navigating the complexities of cross-border shipping with a focus on the all-inclusive nature of DDP services.

01/29/2026 Logistics Encyclopedia
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