Bosnia Adopts WCO Framework to Boost Customs Efficiency

Bosnia Adopts WCO Framework to Boost Customs Efficiency

With the support of the Korea Customs Cooperation Fund, the World Customs Organization (WCO) conducted a training program for the Bosnia and Herzegovina Customs Administration on optimizing cross-border e-commerce compliance procedures. The aim was to improve clearance efficiency, ensure trade security, promote compliant trade, and align with international standards. The training focused on the WCO Cross-Border E-Commerce Framework of Standards, covering areas such as risk management, data exchange, and intellectual property rights protection. This initiative assists Bosnia and Herzegovina Customs in achieving cross-border e-commerce compliance.

02/12/2026 Customs Knowledge
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Shopify Vs Wordpress Key Ecommerce Platform Differences

Shopify Vs Wordpress Key Ecommerce Platform Differences

Shopify and WordPress are two leading choices for building e-commerce websites. Shopify is user-friendly, offering an all-in-one solution, making it ideal for beginners. WordPress is flexible and powerful, allowing for high customization, suitable for users with technical skills. The choice between the two platforms depends on your specific needs, technical expertise, and budget. Shopify provides a hosted solution, while WordPress requires self-hosting and more technical management.

01/06/2026 Logistics Encyclopedia
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South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

Pet brand YP partnered with Callnovo's South American call center to solve technical support challenges, significantly improving after-sales service efficiency and user satisfaction. With 24/7 availability, native-speaking technical experts, and a professional customer service system, YP's first-time resolution rate for technical issues increased to 90%, and user satisfaction reached 95%. This partnership successfully transformed YP's strategy from reactive support to service leadership, enhancing brand competitiveness.

02/03/2026 Logistics Industry Insights
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Matson Halts EV Shipments Over Safety Concerns

Matson Halts EV Shipments Over Safety Concerns

Mason has suspended electric vehicle transportation due to concerns over the safety of lithium-ion batteries, affecting over 37,000 electric vehicle users. The company has committed to supporting the development of industry safety standards.

07/31/2025 Logistics
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Drone Firms Tackle Support Hurdles for North American Expansion

Drone Firms Tackle Support Hurdles for North American Expansion

Overseas drone companies face technical support challenges, including difficulty in hiring skilled technical support staff, uncontrolled outsourcing, and fragmented after-sales data. Callnovo provides a solution for BT Drone by offering professional screening, training, and data analysis to build a reliable technical support system. This significantly improves customer satisfaction and first-call resolution rates, transforming customer service into a manageable, reviewable, and optimizable system. This foundation supports the long-term growth of overseas drone brands.

02/03/2026 Logistics Industry Insights
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USDCAD Stalls Amid Bullbear Battle As Traders Await Breakout

USDCAD Stalls Amid Bullbear Battle As Traders Await Breakout

The USD/CAD exchange rate is undergoing a technical play, with bulls and bears battling around key moving averages. This analysis delves into the macroeconomic factors influencing the rate, technical indicators, and the strategies and objectives of both sides. It provides a forecast and outlook for future movements, offering valuable insights for traders. The article examines the current struggle and potential outcomes based on technical levels and market sentiment, aiming to equip readers with a better understanding of the USD/CAD pair's dynamics.

01/15/2026 Exchange Rate Query
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