Lesotho Revenue Authority Upgrades HR System with WCO Assistance

Lesotho Revenue Authority Upgrades HR System with WCO Assistance

With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.

12/30/2025 Customs Knowledge
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WCO Adds Spanish Arabic to Professional Standards for Global Customs

WCO Adds Spanish Arabic to Professional Standards for Global Customs

The World Customs Organization (WCO) announced the addition of Spanish and Arabic versions to its PICARD Professional Standards, aiming to enhance the professional capabilities of customs officers worldwide and facilitate international trade. The WCO expressed gratitude to the University of Costa Rica and the Saudi Customs for their translation support. The WCO will continue to promote the standards to support global customs capacity building initiatives. This expansion ensures wider accessibility and implementation of best practices in customs administration across diverse linguistic regions.

12/30/2025 Customs Knowledge
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Jordan Customs Streamlines Trade with Wcobacked Clearance Reforms

Jordan Customs Streamlines Trade with Wcobacked Clearance Reforms

With WCO support, the Jordan Customs Department held a workshop focused on optimizing fast clearance processes and enhancing trade facilitation. By establishing new Standard Operating Procedures (SOPs), Jordan Customs aims to standardize the expedited release of imported goods at air cargo facilities, fostering trade development. The GTFP project assists Jordan Customs in improving its fast clearance capabilities through various support activities, reducing trade costs and increasing trade efficiency. This initiative is crucial for streamlining customs procedures and promoting economic growth in Jordan.

01/05/2026 Customs Knowledge
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Philippines Boosts Trade with Enhanced Customs Program

Philippines Boosts Trade with Enhanced Customs Program

The World Customs Organization (WCO) provides capacity building support to the Bureau of Customs (BOC) in the Philippines to enhance its AEO program. This aims to improve the BOC's ability to validate AEO security standards and promote trade facilitation. Through expert training and field exercises, BOC officials' skills are enhanced, laying the foundation for a more secure and efficient trading environment. The WCO will provide further in-depth training and support to facilitate the development of the Philippine AEO program in the future.

01/22/2026 Customs Knowledge
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Niger Customs Adopts Competencybased HR Management

Niger Customs Adopts Competencybased HR Management

Niger Customs, with the support of the World Customs Organization, is implementing a competency-based human resource management system modernization. Through expert guidance, capacity building, and high-level support, they have completed the development of a job catalog, competency framework, and job descriptions. A future development blueprint has also been planned, aiming to improve the overall effectiveness of the customs administration. This initiative focuses on enhancing employee skills and aligning them with organizational goals to achieve customs modernization and improve service delivery.

01/22/2026 Customs Knowledge
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Hurricane Helen Nears Landfall ALAN Provides Logistics Aid

Hurricane Helen Nears Landfall ALAN Provides Logistics Aid

The American Logistics Aid Network (ALAN) has released its hurricane season logistics preparedness guide, assisting businesses in preparing for Hurricane Helene. The guide emphasizes safety first, leveraging ALAN's Supply Chain Intelligence Center for the latest information, proactively offering or requesting support, and avoiding unauthorized actions. ALAN encourages collaboration, urging support for relief efforts through donations and other means, to collectively address the challenges posed by hurricanes. The guide aims to improve logistics coordination and ensure effective aid delivery during and after the storm.

01/01/2026 Logistics
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Namibia Boosts Customs Skills to Improve Tax Revenue

Namibia Boosts Customs Skills to Improve Tax Revenue

With the support of the EU-WCO Harmonized System Programme for Africa, the Namibian Revenue Agency (NamRA) organized a national commodity classification workshop. This initiative aims to enhance the commodity classification skills of customs officers, address issues such as incorrect classification and false declarations, and close tax loopholes. By combining online learning with offline workshops, the program strengthens both theoretical knowledge and practical skills, building a comprehensive support system. This contributes to customs modernization, ultimately promoting economic prosperity in Namibia.

01/26/2026 Customs Knowledge
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WCO Tool Boosts Risk Management for Jordan Customs

WCO Tool Boosts Risk Management for Jordan Customs

The World Customs Organization (WCO) conducted a diagnostic assessment of Jordan Customs' risk management capabilities to support its efforts in enhancing risk management. The assessment covered four key areas: risk management policies, strategic planning, intelligence, and compliance, providing recommendations for improvement. The WCO's new diagnostic tool was piloted during this mission, offering valuable lessons for other customs administrations seeking modernization. Jordan Customs will develop an action plan based on the assessment findings, and the WCO will continue to provide support to its implementation.

02/02/2026 Customs Knowledge
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Niger Customs Modernizes HR to Boost Collaboration

Niger Customs Modernizes HR to Boost Collaboration

With the support of the WCO-WACAM project, Niger Customs has initiated a human resources modernization transformation. Through change management and communication activities, it aims to increase awareness and support for modernization both internally and externally. By establishing a competency-based HRM system, Niger Customs seeks to improve work efficiency and employee quality, promote economic development, and provide a reference for other developing countries. This initiative highlights the importance of investing in human capital for effective customs administration and national development.

02/02/2026 Customs Knowledge
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Madagascar Tax Authority Enhances Revenue Via HR Modernization

Madagascar Tax Authority Enhances Revenue Via HR Modernization

The Madagascar Revenue Authority (MRA) is modernizing its human resource management system with the support of the World Customs Organization (WCO). By building a competency-based HR management system and empowering the HR department to become a strategic partner, the MRA aims to improve tax collection efficiency, optimize taxpayer services, and ultimately promote sustainable national economic development. The WCO's continued support will provide strong momentum for the MRA's modernization process. The focus is on developing talent and building capacity within the organization.

02/03/2026 Customs Knowledge
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