Ebay Sellers Improve Customer Satisfaction Through Better Communication

Ebay Sellers Improve Customer Satisfaction Through Better Communication

This article details various communication channels available to eBay sellers for interacting with buyers, including the eBay messaging system, phone communication (used cautiously), and contacting eBay customer support. It provides practical tips for improving communication efficiency and highlights communication taboos to avoid. The aim is to help sellers build strong customer relationships, enhance customer satisfaction, and ultimately drive sales growth on the eBay platform. By mastering effective communication techniques, sellers can foster trust and loyalty, leading to a more successful eBay business.

01/04/2026 Logistics Encyclopedia
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Yixiaobao ERP Adds Translation Tool for Global Tiktok Sellers

Yixiaobao ERP Adds Translation Tool for Global Tiktok Sellers

EazySales ERP launches a powerful TikTok video translation feature, supporting one-click translation into 8 languages, custom rendering, and editing. This helps sellers quickly create multilingual TikTok videos and boost product sales. The function is simple, efficient, and supports custom editing of subtitles, dubbing, and background music. Seamlessly integrated with the EazySales ERP system, it is a powerful tool for TikTok sellers to expand into overseas markets and achieve sales growth. It allows them to easily adapt their content for a global audience.

01/04/2026 Logistics Industry Insights
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Amazon Seller Boosts Sales with Premium Product Strategy

Amazon Seller Boosts Sales with Premium Product Strategy

This article delves into a successful Amazon new product launch case study focusing on high average order value items. It reveals how precise advertising strategies and meticulous operations overcame low conversion rates, leading to a sales turnaround. The importance of accumulating clicks, keyword optimization, utilizing the V2 system, and effective inventory management are emphasized. This provides practical guidance for sellers, contributing to sustained growth on the Amazon platform. It offers actionable insights to boost visibility and drive sales for premium products.

01/04/2026 Logistics Industry Insights
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Ebay Simplifies Global Returns for Buyers

Ebay Simplifies Global Returns for Buyers

This article provides a detailed explanation of eBay's return policy, clarifying that free returns are not equivalent to unconditional returns. It outlines the buyer's return process on eBay, including initiating a return request, specifying the reason for return, uploading shipping information, and awaiting a refund. The aim is to help buyers better understand eBay's return rules, enabling a more confident and enjoyable cross-border shopping experience. This guide helps navigate the process and understand the nuances of eBay's return system.

01/05/2026 Logistics Encyclopedia
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Amazon Sellers Gain Tools to Resolve Shipment Discrepancies

Amazon Sellers Gain Tools to Resolve Shipment Discrepancies

This article provides a detailed explanation of the process for handling Amazon shipment quantity discrepancies, including discrepancy inquiries, investigation requests, and compensation claims. It offers practical advice on optimizing shipment management to help sellers efficiently address discrepancies and protect their rights. Learn how to navigate the process, understand your options, and implement strategies to minimize discrepancies and ensure accurate inventory records within the Amazon FBA system. This guide aims to empower sellers to proactively manage their shipments and resolve discrepancies effectively.

01/05/2026 Logistics Encyclopedia
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Armenia Modernizes Customs with WCO Support to Boost Trade

Armenia Modernizes Customs with WCO Support to Boost Trade

The World Customs Organization (WCO) is assisting Armenia in developing a Mercator Implementation Plan. This plan aims to comprehensively improve customs clearance efficiency and trade facilitation in Armenia by optimizing key areas such as advance rulings, risk management, and the single window system. The initiative is expected to inject new vitality into Armenia's economic development by streamlining trade processes and reducing associated costs. The focus is on modernizing customs procedures to align with international best practices and facilitate smoother cross-border trade.

01/05/2026 Customs Knowledge
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West Africa Customs Adopts Gender Equality to Boost Trade

West Africa Customs Adopts Gender Equality to Boost Trade

The World Customs Organization (WCO) is implementing a Gender Equality and Diversity (GED) capacity-building project in West Africa. Through workshops, assessments, and action plans, the project aims to enhance the GED awareness and practical capabilities of customs administrations in countries like Côte d'Ivoire and Ghana. This initiative seeks to promote a more equitable, inclusive, and efficient customs system, ultimately facilitating trade and fostering economic development in the region. The project focuses on improving internal policies and practices within the customs administrations.

01/05/2026 Customs Knowledge
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Uzbekistan Boosts Customs Audits with Maldives Expertise

Uzbekistan Boosts Customs Audits with Maldives Expertise

Supported by the SECO-WCO Global Trade Facilitation Programme, a delegation from Uzbekistan Customs visited the Maldives to study post-clearance audit. Through experience exchange and practical exercises, Uzbekistan learned about the Maldives' best practices in risk management and trader compliance. Adapting these practices to their own context, Uzbekistan developed reform plans to improve its national post-clearance audit system and promote trade facilitation. The visit focused on building capacity and understanding practical implementation of modern audit techniques for enhanced efficiency.

01/05/2026 Customs Knowledge
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Malawi Customs Enhances Trade Compliance Through Improved Classification Training

Malawi Customs Enhances Trade Compliance Through Improved Classification Training

The Malawi Revenue Authority, in collaboration with the World Customs Organization and the Common Market for Eastern and Southern Africa, conducted advanced Harmonized System training. This initiative aimed to enhance the commodity classification skills of customs officers, with a focus on tariff classification for pharmaceuticals, food products, and general-purpose parts. The goal was to improve the accuracy and consistency of commodity classification, ensuring correct tax collection and accurate trade data statistics. This contributes positively to trade facilitation and economic development in Malawi.

01/05/2026 Customs Knowledge
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Sri Lanka Customs Enhances Efficiency with WCO Audit Program

Sri Lanka Customs Enhances Efficiency with WCO Audit Program

The World Customs Organization (WCO) held a Post Clearance Audit (PCA) workshop in Sri Lanka to enhance the Sri Lankan Customs' PCA capabilities, optimize the trade environment, and increase revenue collection. Through expert guidance and practical exercises, the workshop aimed to help Sri Lankan Customs develop more efficient PCA processes, improve clearance efficiency, enhance corporate compliance awareness, and promote trade development. It focused on building a robust and effective PCA system to ensure accurate revenue collection and streamlined trade procedures.

01/05/2026 Customs Knowledge
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