Ebay Simplifies Global Returns for Buyers

Ebay Simplifies Global Returns for Buyers

This article provides a detailed explanation of eBay's return policy, clarifying that free returns are not equivalent to unconditional returns. It outlines the buyer's return process on eBay, including initiating a return request, specifying the reason for return, uploading shipping information, and awaiting a refund. The aim is to help buyers better understand eBay's return rules, enabling a more confident and enjoyable cross-border shopping experience. This guide helps navigate the process and understand the nuances of eBay's return system.

01/05/2026 Logistics Encyclopedia
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Ebay Expands Seller Control Over Return Policies

Ebay Expands Seller Control Over Return Policies

eBay's return policy is undergoing significant changes, granting sellers greater autonomy. The new policy allows sellers to customize return preferences, automate return requests, and even permit buyers to keep items while receiving a refund. This article provides an in-depth analysis of the new eBay regulations, guiding sellers on how to flexibly address return challenges and enhance store competitiveness. It explores the implications of these changes and offers strategies for sellers to optimize their return processes under the revised policy.

12/30/2025 Logistics Encyclopedia
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VAT Zerorating Boosts International Aviation Connectivity

VAT Zerorating Boosts International Aviation Connectivity

The unique nature of international air transport clashes with traditional tax jurisdictions. This paper argues for the necessity of implementing a zero-rating VAT refund mechanism for international aviation. It emphasizes that this mechanism can reduce operational costs, promote international travel and trade, enhance competitiveness, and ensure fairness. ICAO resolutions provide guidance for governments to develop relevant policies, contributing to the construction of an interconnected global aviation network. This approach helps to streamline processes and foster a more efficient and equitable system for international air travel.

01/05/2026 Customs Knowledge
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Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Douyin influencer "Sister Haili"'s live stream selling whitening and blemish-removing cream is under scrutiny for suspected illegal ingredient additions and false advertising, sparking consumer concerns. Issues like non-compliant product names, mismatched registration information, and missing ingredient lists have surfaced. Consumers have reported allergic reactions and refund refusals. This incident highlights the chaotic state of the live streaming e-commerce industry, emphasizing the urgent need for strengthened regulation, standardized operations, and the protection of consumer rights. This case underscores the importance of due diligence and transparency in online sales.

01/04/2026 Logistics Industry Insights
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High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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Uruguay Customs Advances Reform with WCO Leadership Program

Uruguay Customs Advances Reform with WCO Leadership Program

The World Customs Organization (WCO) conducted a leadership and management development workshop for mid-to-senior level managers of Uruguay Customs, supporting its organizational change efforts. The workshop covered core topics such as self-awareness, communication and motivation, delegation and coaching, and change management. It aimed to enhance the leadership and management skills of participants, driving the modernization of Uruguay Customs. Participants and senior management highly praised the WCO program, recognizing its significant value in global customs capacity building.

12/30/2025 Customs Knowledge
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US Firms Adapt Climate Strategies Postparis Agreement Shifts

US Firms Adapt Climate Strategies Postparis Agreement Shifts

The U.S. has once again withdrawn from the Paris Agreement, drawing attention from the business and environmental communities. Despite the challenges of international cooperation, businesses must recognize the risks and opportunities presented by climate change and actively explore sustainable development pathways to contribute to global emission reduction goals. This renewed departure highlights the need for continued corporate action and innovation in addressing climate change, regardless of governmental policies. The focus should remain on building a resilient and sustainable future.

01/07/2026 Logistics Industry Insights
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Amazon Prioritizes Star Ratings Altering Seller Tactics

Amazon Prioritizes Star Ratings Altering Seller Tactics

Amazon's review system is undergoing a significant change, with increased weighting for star ratings and potentially reduced weighting for the number of reviews. This benefits new products but poses challenges for established ones. Sellers need to improve product quality and service to adapt to the policy change. Recent technical glitches on Amazon, causing some product reviews to be invisible, have further complicated seller operations. Sellers need to closely monitor these changes and adjust their strategies accordingly.

01/04/2026 Logistics Industry Insights
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Mattel Supply Chief Outlines Leadership Tips for Complex Logistics

Mattel Supply Chief Outlines Leadership Tips for Complex Logistics

Mattel's Chief Supply Chain Officer, Roberto Isaias, shares five transformative leadership principles gleaned from his 30-year career. He emphasizes the importance of embracing change, focusing on the customer, investing in technology, cultivating talent, and building a sustainable supply chain. These lessons offer valuable insights for businesses navigating complexity and challenges, ultimately leading to sustainable growth. His experience provides a practical framework for leaders seeking to optimize their supply chains and drive positive organizational change within dynamic market environments.

01/15/2026 Logistics Industry Insights
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Saudi Arabia Updates SASO 2902 Energy Efficiency Standards for Exports

Saudi Arabia Updates SASO 2902 Energy Efficiency Standards for Exports

Saudi Arabia's energy efficiency standard SASO 2902 has undergone a significant update, impacting exports of products like LED lamps. Companies need to pay attention to the implementation of the new standard SASO 2902:2018/AMD2:2023 and promptly change or reapply for certificates. The label change upgrade window closed on May 31, 2025. It is crucial to be aware of the mandatory effective and enforcement dates to ensure products comply with Saudi energy efficiency standards and avoid the risk of detention.

11/03/2025 Customs Knowledge
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