Retailers Expand Instore Returns to Compete in Ecommerce

Retailers Expand Instore Returns to Compete in Ecommerce

Research from Forrester Research and Happy Returns indicates that convenient in-person returns are becoming a key competitive differentiator for e-commerce. Consumers value fast, free, and easy returns. E-commerce businesses should optimize their reverse logistics systems by offering multiple return options, simplifying the process, and increasing transparency. Data analysis is also crucial to improve user experience and enhance customer loyalty. Prioritizing a seamless return process positively impacts customer satisfaction and ultimately drives repeat business in the competitive e-commerce landscape.

01/29/2026 Logistics Industry Insights
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Ecommerce Firms Optimize Fulfillment for Supply Chain Growth

Ecommerce Firms Optimize Fulfillment for Supply Chain Growth

E-commerce fulfillment faces three major challenges: inventory, speed, and urbanization. Solutions include optimizing inventory management, improving fulfillment efficiency, building intelligent logistics networks, strengthening customer service, and seeking professional partners. DHL Supply Chain, with its extensive experience, global network, and customized solutions, helps businesses succeed in e-commerce. They can assist with streamlining processes, reducing costs, and enhancing the overall customer experience in this demanding environment.

01/29/2026 Logistics Industry Insights
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UPS Expands B2B Ecommerce with Ware2go Fulfillment Service

UPS Expands B2B Ecommerce with Ware2go Fulfillment Service

UPS launched Ware2Go, designed to provide on-demand warehousing and logistics solutions for B2B e-commerce businesses. This platform connects warehouses with spare capacity to e-commerce companies needing flexible storage solutions, addressing the issues of insufficient warehouse space and wasted resources. It aims to deliver fast, efficient, and cost-effective services, potentially accelerating B2B e-commerce development and improving warehouse resource utilization. Ware2Go offers a scalable and adaptable solution for businesses navigating the complexities of modern supply chains.

01/29/2026 Logistics
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Tongcheng Travel Expands Into Chinas Crossborder Ecommerce Market

Tongcheng Travel Expands Into Chinas Crossborder Ecommerce Market

Leveraging its massive user base and localized operational expertise, Tongcheng Travel offers a new avenue for cross-border e-commerce sellers to monetize traffic. Its "Big Data Cross-border" section helps sellers reach Chinese consumers, enabling precise marketing and sales growth. This makes it a smart choice for cross-border e-commerce businesses looking to tap into the Chinese market. Tongcheng Travel provides access to a large pool of potential customers and valuable insights into consumer behavior, ultimately facilitating successful market entry and expansion.

01/29/2026 Logistics Industry Insights
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SF Express Boosts Ecommerce Logistics Efficiency in Malaysia

SF Express Boosts Ecommerce Logistics Efficiency in Malaysia

This article provides an in-depth analysis of SF Express's logistics services in the Malaysian market, focusing on its timeliness, customs clearance efficiency, cost-effectiveness, and personalized services. Through data analysis, it offers decision-making references for cross-border e-commerce sellers and businesses in selecting logistics partners, helping to optimize cross-border logistics solutions. The study aims to provide insights into SF Express's performance and its potential benefits for businesses operating in or expanding to the Malaysian market.

01/29/2026 Logistics
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Crossborder Ecommerce Growth FBA Logistics and Market Strategies

Crossborder Ecommerce Growth FBA Logistics and Market Strategies

This article delves into the core components of cross-border e-commerce, focusing on FBA logistics, product selection strategies, and key elements of overseas market expansion. It covers topics such as FBA ocean freight forwarding, FBA classification strategies, FBA logistics to Canada, Amazon US and Mexico, dedicated DDP lines to Austria and Oman, Amazon employee benefits, and end-to-end FBA operations. The aim is to provide comprehensive guidance for cross-border e-commerce sellers, helping them achieve success in the global marketplace.

01/29/2026 Logistics
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US Ends De Minimis Rule Ecommerce Sector Adapts

US Ends De Minimis Rule Ecommerce Sector Adapts

The US's potential elimination of the $800 de minimis threshold for small parcels will significantly impact cross-border e-commerce sellers, US consumers, and the global logistics system. Sellers need to adjust product selection strategies, optimize logistics models, diversify market layouts, and enhance compliance capabilities. This policy shift signals a new normal for the cross-border e-commerce industry, where compliance, branding, and user experience will be crucial. Businesses should proactively adapt to these changes to maintain competitiveness and navigate the evolving regulatory landscape.

01/29/2026 Logistics Industry Insights
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Global Ecommerce Firms Optimize Logistics and Tax Costs

Global Ecommerce Firms Optimize Logistics and Tax Costs

Cross-border e-commerce logistics taxes and fees directly impact cost and delivery time. Key components include import duties, value-added tax (VAT), consumption tax, and customs clearance fees. The global average tariff rate is 5.2%, but varies by country and commodity. Optimization strategies involve understanding target market tax policies, selecting appropriate logistics solutions, and completing customs clearance promptly to achieve cost reduction and efficiency. Careful management of these factors is crucial for profitability in the global e-commerce landscape.

01/29/2026 Customs Knowledge
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Guide to Selling Medical Devices on Crossborder Ecommerce

Guide to Selling Medical Devices on Crossborder Ecommerce

This paper delves into the significance and process of business registration for medical devices in cross-border e-commerce. It emphasizes that compliant operation is the cornerstone of enterprise development, detailing the necessity of registration, document preparation, application submission, and review/approval stages. Furthermore, it provides suggestions for operators, including strict adherence to laws and regulations, improved after-sales service, rigorous product quality control, and regular updates to registration information, helping companies achieve sustainable development within a compliant framework.

01/29/2026 Customs Knowledge
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South Koreas Ecommerce Boom Outpaces Struggling Retail Stores

South Koreas Ecommerce Boom Outpaces Struggling Retail Stores

South Korea's July retail data reveals a surge in online sales, reaching ₩7.57 trillion and exceeding 50% of the market share, becoming the dominant force. Online spending on food and services experienced significant growth, while brick-and-mortar retailers faced declining sales. This e-commerce boom is attributed to changing consumer habits, platform optimization, and the widespread adoption of mobile payments. Moving forward, the integration of online and offline channels, along with personalized services, will be crucial for the retail industry's development.

01/29/2026 Logistics Industry Insights
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