Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
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Air Freight Industry Adopts 72hour Storage Buffer Standard

Air Freight Industry Adopts 72hour Storage Buffer Standard

This article delves into the rent-free period for international air freight airport warehouses, revealing its operational rules and key cost control strategies. By leveraging strategies such as cargo volume commitments, customs clearance process optimization, and off-peak warehousing, companies can strive for a 72-hour rent-free period, thereby reducing logistics costs. The article provides practical steps and solutions for handling special circumstances, empowering businesses to gain a cost advantage in international air freight. It focuses on how to effectively utilize the rent-free window to minimize warehousing expenses.

11/03/2025 Logistics Encyclopedia
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Firms Prioritize Resilient Supply Chains Over Costcutting

Firms Prioritize Resilient Supply Chains Over Costcutting

This paper argues that traditional supply chain management overly focuses on cost control and supplier monitoring, neglecting the importance of supply chain resilience. It emphasizes that supply chain management should prioritize optimizing supply chain structure, enhancing the ability to withstand external shocks, and gaining a deep understanding of supplier market characteristics. By analyzing supply chain elasticity, the vulnerability of the supply chain can be assessed and improved, ultimately building a more competitive supply chain network. This shift in focus allows for proactive risk mitigation and a more robust response to disruptions.

11/03/2025 Logistics Industry Insights
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WCO Enhances Nigeria Ghana Customs to Boost Trade

WCO Enhances Nigeria Ghana Customs to Boost Trade

With WCO support, Nigeria and Ghana jointly organized a training of trainers program on valuation, aiming to enhance customs valuation capabilities and promote trade facilitation in both countries. Following the termination of contracts with private inspection companies and the return of valuation responsibilities to customs, this training covered technical valuation, valuation control, and trainer skills. The goal is to strengthen the national valuation trainer pool in both countries, injecting new momentum into trade development in West Africa. This initiative is expected to improve valuation accuracy and efficiency, ultimately contributing to smoother trade flows.

01/05/2026 Customs Knowledge
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WCO BRS Partner to Advance Green Trade Via HS Codes

WCO BRS Partner to Advance Green Trade Via HS Codes

The World Customs Organization (WCO) and the Secretariats of the Basel, Rotterdam and Stockholm Conventions (BRS) highlighted their collaboration in addressing environmental and social issues using the Harmonized System (HS) at the BRS COPs in Geneva. The WCO facilitates customs control of goods threatening the environment and human health by introducing HS codes. They shared elements of successful proposals, aiming to strengthen global cooperation and build a sustainable trade future. This partnership demonstrates how the HS can be leveraged for environmental protection and responsible trade practices on a global scale.

01/05/2026 Customs Knowledge
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Ecommerce Sellers Navigate Global Ocean Freight Challenges

Ecommerce Sellers Navigate Global Ocean Freight Challenges

This article provides an in-depth analysis of the factors influencing international sea freight prices and their calculation methods. It covers key elements such as shipping routes, cargo types, containers, fuel, and surcharges. Furthermore, it offers practical methods for obtaining accurate quotes, empowering cross-border e-commerce sellers to take control of sea freight pricing and optimize logistics costs. Understanding these factors is crucial for managing expenses and maintaining competitiveness in the global market. The article aims to provide clarity and actionable insights for navigating the complexities of international shipping.

01/05/2026 Logistics
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Amazon Sellers Face Crossborder Hijacking Seek Solutions

Amazon Sellers Face Crossborder Hijacking Seek Solutions

This article delves into the cross-site piggybacking issue faced by Amazon sellers, revealing its principles and harms, and providing detailed countermeasures. It emphasizes the importance of intellectual property protection and introduces brand protection tools offered by Amazon. The aim is to help sellers build a solid anti-piggybacking "fortress" to protect their brand and interests. The article covers proactive and reactive strategies, including brand registry enrollment, trademark registration, and reporting violations to Amazon. By implementing these measures, sellers can mitigate the risks associated with unauthorized product listings and maintain control over their brand presence.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Brand Abuse Suspensions Causes and Appeals

Amazon Sellers Face Brand Abuse Suspensions Causes and Appeals

This article delves into the common causes of Amazon brand abuse, including excessive authorization, unclear trademark origins, and inappropriate complaint behavior. It provides a detailed appeal strategy, outlining key materials such as trademark certificates, brand website links, product images, and purchase invoices. Furthermore, it emphasizes the importance of proactive prevention, advising sellers to control authorization numbers, ensure trademark legitimacy, and standardize complaint procedures to mitigate the risk of brand abuse. Focusing on both reactive and proactive measures, this guide aims to help sellers navigate the complexities of Amazon's brand protection policies.

12/31/2025 Customs Knowledge
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China Ecommerce Firms Face Scrutiny Over variable Pay Layoff Tactics

China Ecommerce Firms Face Scrutiny Over variable Pay Layoff Tactics

The implementation of a 'variable salary' system in a cross-border e-commerce company has sparked heated discussions. Eliminating base salaries and increasing commission rates, while seemingly incentivizing, may be a disguised form of layoffs. Companies should seek innovation during market downturns, but must consider employee benefits, avoiding crude cost-cutting measures. Optimizing products, refining operations, building strong teams, and implementing reasonable cost control are the keys to long-term success. This approach ensures both company growth and fair treatment of employees, fostering a sustainable and ethical business environment.

12/29/2025 Logistics Industry Insights
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Coupang Tightens Rules on Chinese Sellers After Trust Concerns

Coupang Tightens Rules on Chinese Sellers After Trust Concerns

Coupang faces a trust crisis due to low-price traps set by Chinese sellers, leading to platform rectification. It canceled some self-shipping models and raised entry barriers. This incident exposes information leakage risks in cross-border e-commerce, warning sellers to operate in compliance. Platforms need to strengthen supervision and quality control to protect consumer rights and rebuild trust. The incident highlights the importance of robust security measures and ethical business practices in the competitive landscape of cross-border e-commerce to maintain consumer confidence and platform integrity.

12/29/2025 Logistics Industry Insights
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