2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

Aviation Industry Adopts Iatas SIRM Hub for Enhanced Safety

Aviation Industry Adopts Iatas SIRM Hub for Enhanced Safety

The IATA's Safety Risk Information Management (SIRM) program is a treasure trove of knowledge for aviation safety risk management. Through regular meetings, case sharing, and lessons learned, SIRM provides the aviation industry with a platform for continuous learning and improvement. This paper delves into SIRM bulletins and presentations, exploring how to leverage SIRM knowledge to enhance aviation safety levels and collectively create a safer aviation environment. It highlights the importance of proactive risk management and knowledge sharing within the industry to mitigate potential hazards and improve overall safety performance.

2026 Competencybased Training Aims to Improve Dangerous Goods Handling

2026 Competencybased Training Aims to Improve Dangerous Goods Handling

This paper delves into the 2026 version of the Dangerous Goods Training Program (DGTP), emphasizing the critical role of Competency-Based Training and Assessment (CBTA) in enhancing employee skills and reducing accident risks. The article elaborates on the CBTA framework's training design, competency models, and assessment systems. It also explores the practical application of the 2026 DGTP, aiming to provide companies with a reference for improving dangerous goods safety management. The focus is on ensuring personnel possess the necessary skills and knowledge to handle dangerous goods safely and effectively.

Global Aviation Body IATA Elevates Flight Instructor Standards

Global Aviation Body IATA Elevates Flight Instructor Standards

IATA's CBTA Flight Instructor Training program aims to equip flight standards setters with competency-based training approaches, enhancing their ability to train and assess flight instructors. The course covers core topics such as CBTA fundamentals, instructor competencies, and Threat and Error Management. Through scenario simulations and practical exercises, participants will master assessment techniques and facilitation methods. This ultimately fosters more resilient pilots and improves overall flight safety levels. The training focuses on practical application and aims to cultivate instructors capable of developing pilots who can effectively manage real-world challenges.

Bahamas Strengthens Customs Tariffs to Increase Revenue

Bahamas Strengthens Customs Tariffs to Increase Revenue

The World Customs Organization (WCO) held a national workshop in the Bahamas on the Harmonized System (HS) to enhance the Bahamas Customs' capacity in tariff classification. The workshop covered the theory and practice of HS coding, emphasizing the application of the General Rules for Interpretation and focusing on issues such as the classification of parts. Through talent development and the Mercator Program, it aims to facilitate trade in the Bahamas. The workshop also explored the relationship between HS code optimization and tax revenue growth from a data analysis perspective.

Global Trade Initiative Extended to Boost Sustainable Growth

Global Trade Initiative Extended to Boost Sustainable Growth

The Global Trade Facilitation Programme (GTFP), jointly launched by the Swiss State Secretariat for Economic Affairs (SECO) and the World Customs Organization (WCO), has been officially extended for another year. The program aims to simplify trade procedures, enhance transparency, strengthen international cooperation, and build capacity to promote global trade development. This extension provides beneficiary countries with more opportunities to further advance trade facilitation reforms and improve their competitiveness in global trade. It allows for continued support in streamlining customs processes and fostering a more efficient and predictable trading environment.

Walmart Reintroduces Employee Delivery for Lastmile Efficiency

Walmart Reintroduces Employee Delivery for Lastmile Efficiency

Walmart plans to relaunch its 'employee delivery' model, aiming to reduce costs, improve efficiency, optimize user experience, and build a stronger last-mile network. While facing challenges like incentives, safety, and management, successful implementation could significantly enhance Walmart's delivery capabilities and market competitiveness. This initiative offers new perspectives for the retail industry. The program leverages existing employee routes to deliver packages, potentially offering a more cost-effective and flexible solution compared to traditional delivery services. It also aims to improve customer satisfaction through faster and more personalized delivery options.

01/28/2026 Logistics
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CEVA Logistics Launches Saturday Night Crossings for Usmexico Freight

CEVA Logistics Launches Saturday Night Crossings for Usmexico Freight

CEVA Logistics has launched its “Saturday Night Speed” service to complement its “Integrated Border Truck” program, aiming to optimize supply chains from the US-Mexico border to North America. This service focuses on shipments departing Mexico on Saturdays, ensuring delivery to the US Midwest and Canada by Monday. By consolidating truckload shipments, it reduces costs and guarantees on-time delivery, meeting the “just-in-time” production needs of industries like automotive. This initiative enhances supply chain efficiency and improves customer competitiveness in the dynamic US-Mexico trade landscape.

01/28/2026 Logistics
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BAPCO IATA End Partnership Impacting Aviation Fuel Services

BAPCO IATA End Partnership Impacting Aviation Fuel Services

The termination of the strategic partnership between Bahrain Petroleum Company (BAPCO) and the International Air Transport Association (IATA) may stem from industry challenges, market competition, and BAPCO's strategic realignment. This decision could impact IATA's Strategic Partnerships program and prompt airlines to re-evaluate their fuel procurement strategies. Moving forward, BAPCO may focus on independent development, while IATA will strengthen collaborations with other partners to promote diversification in aviation fuel services. This shift necessitates a reassessment of existing partnerships and exploration of new avenues for fuel supply and industry collaboration.

01/27/2026 Airlines
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White House Launches FLOW Initiative to Bolster Supply Chains

White House Launches FLOW Initiative to Bolster Supply Chains

The White House FLOW program aims to connect supply chains through digital infrastructure, enhancing information sharing to alleviate congestion, accelerate freight, and reduce costs. This initiative brings together 18 supply chain stakeholders, but industry reaction is mixed, citing concerns about insufficient representation, data security, and conflicting interests. The success of FLOW hinges on information sharing, technological support, and collaborative safeguards. It has the potential to offer a model for global supply chain digital transformation, but its impact will depend on addressing the aforementioned challenges and fostering broader industry buy-in.