WCO Boosts Zambia Revenue Authority with Data Analytics

WCO Boosts Zambia Revenue Authority with Data Analytics

The World Customs Organization (WCO) conducted a data analysis workshop for the Zambia Revenue Authority (ZRA) to enhance its data analysis capabilities and build a data-driven organization. The workshop covered data governance, data quality, data warehouse optimization, and hands-on Python exercises. Successful experiences from Uganda and Tanzania were also shared. The WCO will continue to support its members in building data analysis capacity to jointly address global trade challenges.

01/05/2026 Customs Knowledge
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Nigeria Customs Boosts Gender Equality with WCO Backing

Nigeria Customs Boosts Gender Equality with WCO Backing

The Nigeria Customs Service, in collaboration with the World Customs Organization (WCO), is actively promoting a gender equality and diversity strategy. Initiatives include revising action plans and conducting GED (Gender Equality and Diversity) training to raise awareness among customs officers and foster an inclusive work environment. The WCO will continue to provide technical support to help Nigeria Customs achieve more equitable and efficient development. The aim is to create a workplace where everyone feels valued and respected, contributing to a stronger and more effective customs administration.

01/05/2026 Customs Knowledge
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Sierra Leone Boosts Customs Audits with WCO Assistance

Sierra Leone Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) conducted a post-clearance audit diagnostic in Sierra Leone to enhance the country's tax revenue supervision capabilities. Through in-depth research and expert recommendations, the WCO tailored an improvement plan for Sierra Leone, covering legal regulations, risk management, information technology, personnel training, and departmental collaboration. This initiative not only improved Sierra Leone's customs audit level but also provided valuable insights for global customs supervision.

01/05/2026 Customs Knowledge
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Mali Customs Boosts Economy with Modernization Talent Training

Mali Customs Boosts Economy with Modernization Talent Training

With the support of the World Customs Organization (WCO), Mali Customs has initiated a modernization reform of Human Resource Management (HRM) aimed at building a competency-based modern HRM system. Through diagnostic assessments, capacity building, and the refinement of the position system, Mali Customs has laid the foundation for creating an excellent customs workforce. This aims to better serve the country's economic development by improving efficiency and effectiveness in customs operations and fostering a culture of continuous improvement within the organization.

01/05/2026 Customs Knowledge
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Gabon Enhances Customs Skills with WCO Training Program

Gabon Enhances Customs Skills with WCO Training Program

Under the WCO-WACAM project funded by the Swedish government, the Gabon Customs Administration successfully held a 'Train-the-Trainer' workshop. This significantly enhanced the capabilities of 23 participants in key areas such as customs valuation and tariffs. The project not only lays the foundation for a sustainable talent development system within Gabon Customs but also provides valuable lessons learned for other developing countries. The workshop aimed to empower participants to become effective trainers and contribute to the long-term strengthening of customs operations.

01/05/2026 Customs Knowledge
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Malaysia Boosts Border Security with Wcobacked Risk System

Malaysia Boosts Border Security with Wcobacked Risk System

The World Customs Organization (WCO) held a risk management workshop in Malaysia to support the Royal Malaysian Customs Department (RMCD) in strengthening its border security. The workshop focused on risk identification, targeting, postal/express consignment risk management, and international cooperation. By combining theory and practice, it aimed to enhance RMCD's risk management capabilities, laying the foundation for building a smart customs administration and safeguarding national security. The workshop provided valuable insights and practical tools for RMCD to improve its risk assessment and mitigation strategies.

01/05/2026 Customs Knowledge
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Pacific Islands Boost Customs Valuation with Expert Program

Pacific Islands Boost Customs Valuation with Expert Program

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) jointly launched the "Master Trainer Programme" to develop customs valuation experts in Pacific Island Countries. This initiative aims to establish a regional training system, enhance customs valuation capabilities, facilitate trade, increase revenue collection, and improve international competitiveness. The first working group activity has been successfully held, laying a solid foundation for future actions.

01/05/2026 Customs Knowledge
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Georgia Enhances Customs Skills with WCO Classification Training

Georgia Enhances Customs Skills with WCO Classification Training

With the support of the WCO, Georgia hosted a national workshop on commodity classification, aimed at enhancing the institutional capacity of the Revenue Service and cultivating a core team of experts. Through theoretical learning, practical exercises, and expert exchanges, participants significantly improved their understanding and application of the HS, laying a solid foundation for the future development of Georgian Customs. This workshop also provides valuable experience for other countries seeking to improve their commodity classification expertise.

01/05/2026 Customs Knowledge
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Bhutan Boosts Customs Data Analysis with WCO Assistance

Bhutan Boosts Customs Data Analysis with WCO Assistance

The World Customs Organization (WCO) held a workshop on Data Analysis and Artificial Intelligence for Bhutan Customs, aiming to enhance its data-driven decision-making capabilities. Through theoretical learning, practical exercises, and international experience sharing, Bhutanese customs officials grasped the applications of data analysis and AI in areas such as risk management and fraud detection. This initiative lays the foundation for the modernization and transformation of Bhutan Customs, enabling them to leverage data for improved efficiency and effectiveness.

01/05/2026 Customs Knowledge
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WCO Enhances Jordan Customs with Advanced Training Program

WCO Enhances Jordan Customs with Advanced Training Program

The WCO assisted Jordan Customs in establishing an internal trainer team to enhance training capabilities. A competency-based approach was adopted to support customs modernization. Data analysis was used to evaluate the effectiveness of the training and optimize resource allocation. This initiative strengthens Jordan Customs' ability to deliver effective training programs and contribute to regional and international customs cooperation.

01/05/2026 Customs Knowledge
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