Freight Industry Faces Training Gaps After Customs Mishap

Freight Industry Faces Training Gaps After Customs Mishap

A freight forwarder from Suzhou, Jiangsu, posted on a freight forwarding forum seeking help with a Wusong Customs issue, sparking industry attention. The post, titled with a sentiment of 'not wanting to continue' in the business, highlights the challenges new freight forwarders may face. This incident serves as a reminder for the industry to strengthen training and guidance for newcomers, promoting healthy industry development. It underscores the need for mentorship and readily available resources to support those new to the complexities of freight forwarding operations.

08/21/2025 Customs Knowledge
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IATA Launches New Portal to Boost Aviation Training

IATA Launches New Portal to Boost Aviation Training

IATA offers comprehensive aviation training support, including FAQs, video tutorials, and a customer portal, addressing various issues users encounter during training. It also provides in-house training services to enhance team capabilities. IATA is committed to being a trusted career development partner for aviation professionals, helping them achieve their aviation dreams. Their resources aim to solve training problems and foster professional growth within the aviation industry, ensuring individuals and organizations are well-equipped for success.

11/03/2025 Logistics Encyclopedia
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WCO Tool Boosts Customs Training in Eswatini Pilot

WCO Tool Boosts Customs Training in Eswatini Pilot

The WCO piloted an assessment tool to enhance customs capacity building. Working with Eswatini, data was collected to refine the tool. The initiative aims to empower customs officers and improve their professional capabilities. This pilot program provides valuable insights for further development and implementation of the assessment tool, contributing to more effective and efficient customs operations globally. The focus is on providing customs administrations with the means to identify areas for improvement and tailor capacity building programs accordingly.

01/05/2026 Customs Knowledge
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Tunisia Boosts Trade Efficiency with Updated Customs Training

Tunisia Boosts Trade Efficiency with Updated Customs Training

Within the framework of the EU-WCO Africa Harmonized System Programme, Tunisian Customs is strengthening national-level Harmonized System training. This aims to enhance customs officers' technical skills in commodity classification and their training abilities, building a professional team. The initiative seeks to promote trade facilitation and predictability, contributing to Tunisia's economic development. The training program focuses on improving the accuracy and efficiency of customs procedures, ultimately benefiting both traders and the national economy by ensuring consistent and correct application of the Harmonized System.

01/05/2026 Customs Knowledge
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WCO Enhances Ukraine Customs Training to Strengthen Trade

WCO Enhances Ukraine Customs Training to Strengthen Trade

The WCO is assisting the Ukrainian Customs Training Center in clarifying its role, developing strategies, and enhancing European customs capabilities. This support aims to improve the center's ability to deliver effective training programs and contribute to the overall modernization of customs operations in the region. By strengthening customs procedures and knowledge, the initiative ultimately seeks to facilitate regional trade and economic growth. The focus is on building a sustainable training infrastructure that can continuously adapt to evolving needs and challenges within the customs environment.

01/05/2026 Customs Knowledge
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Mali Customs Boosts Economy with Modernization Talent Training

Mali Customs Boosts Economy with Modernization Talent Training

With the support of the World Customs Organization (WCO), Mali Customs has initiated a modernization reform of Human Resource Management (HRM) aimed at building a competency-based modern HRM system. Through diagnostic assessments, capacity building, and the refinement of the position system, Mali Customs has laid the foundation for creating an excellent customs workforce. This aims to better serve the country's economic development by improving efficiency and effectiveness in customs operations and fostering a culture of continuous improvement within the organization.

01/05/2026 Customs Knowledge
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WCO Backs Timorleste in Customs Training Strategy Development

WCO Backs Timorleste in Customs Training Strategy Development

The World Customs Organization (WCO) provided technical assistance to Timor-Leste Customs, helping to develop a training strategy and plan for 2017-2019. This initiative aimed to comprehensively enhance the professional skills of customs officers, build a robust internal training center, promote customs modernization, and improve Timor-Leste's trade environment. The project is part of the WCO-Norway Customs Capacity Building Programme, which covers several developing countries and aims to improve their customs administration.

01/05/2026 Customs Knowledge
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Gabon Enhances Customs Skills with WCO Training Program

Gabon Enhances Customs Skills with WCO Training Program

Under the WCO-WACAM project funded by the Swedish government, the Gabon Customs Administration successfully held a 'Train-the-Trainer' workshop. This significantly enhanced the capabilities of 23 participants in key areas such as customs valuation and tariffs. The project not only lays the foundation for a sustainable talent development system within Gabon Customs but also provides valuable lessons learned for other developing countries. The workshop aimed to empower participants to become effective trainers and contribute to the long-term strengthening of customs operations.

01/05/2026 Customs Knowledge
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Zimbabwe Enhances Crossborder Trade with Risk Management Training

Zimbabwe Enhances Crossborder Trade with Risk Management Training

The Zimbabwe Revenue Authority, with support from the WCO and HMRC, successfully conducted a risk management workshop. This initiative empowered cross-border regulatory agencies, enhanced risk management capabilities, and promoted trade facilitation. By strengthening risk management practices and coordinating border management efforts, Zimbabwe is building a more efficient and secure environment for cross-border trade. The workshop aimed to equip officials with the necessary skills to identify and mitigate risks associated with international trade, ultimately contributing to economic growth and improved border security.

01/05/2026 Customs Knowledge
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WCO Launches Online Training for Strategic Trade Controls

WCO Launches Online Training for Strategic Trade Controls

The WCO STCE project held an online Train-the-Trainers workshop to enhance experts' remote teaching skills, enabling them to effectively deliver strategic trade control courses. The course was divided into two phases, covering online teaching techniques, new curriculum experience, and practical exercises. Participants from 14 customs administrations actively participated, improving their online teaching skills and contributing to global strategic trade control. The workshop strengthens the capacity of trainers to deliver high-quality STC training remotely, expanding the reach and impact of the STCE program.

01/05/2026 Customs Knowledge
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