New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Amazon Sellers Struggle With Algorithm Changes Inventory Woes Ahead of Peak Season

Amazon Sellers Struggle With Algorithm Changes Inventory Woes Ahead of Peak Season

Ahead of the Amazon peak season, sellers face multiple challenges including trademark risks, major seller transitions, reduced storage capacity, and changes in review algorithms. This article analyzes these issues and recommends the BigCentral review tracking tool to help sellers manage reviews during the peak season and improve store rankings. The tool helps monitor and manage customer reviews effectively, a crucial aspect of maintaining a positive brand image and driving sales during the busiest shopping period of the year.

Amazon Sellers Face Review System Changes Fraud Risks Ahead of Black Friday

Amazon Sellers Face Review System Changes Fraud Risks Ahead of Black Friday

Amazon's review rating system is being tested, potentially altering buyer decision-making and impacting product sales. Simultaneously, local groups are frequently launching malicious attacks against Chinese sellers, risking listing removals. To combat these challenges, sellers must operate compliantly, actively appeal violations, and optimize product selection, listings, and pricing strategies. This approach is crucial for breaking through during the Black Friday promotion and achieving success.

Air Waybills Vital for International Air Freight Customs

Air Waybills Vital for International Air Freight Customs

The Air Waybill (AWB) is a crucial transport document in international air freight, serving as proof of the transport contract and recording cargo information. It plays multiple roles in the customs clearance process, including serving as a fundamental certificate, verifying legality, tracking transport processes, assisting in tax calculations, and providing proof of pickup. Its significance in ensuring smooth customs clearance is vital.

Air Waybill (AWB): Legal and Practical Foundations of Air Freight

Air Waybill (AWB): Legal and Practical Foundations of Air Freight

The air waybill serves as a transport contract between the shipper and the carrier, functioning both as a transport agreement and a receipt for the goods. Its importance lies in effectively recording the cargo transport process and providing legal validity. Additionally, there are differences between air waybills and sea bills of lading, particularly regarding their function as documents of title.

Strengthening Transport Market Regulation An Interpretation of the New Regulations by the Ministry of Transport on the Coastal Interprovincial Bulk Liquid Dangerous Goods Shipping

Strengthening Transport Market Regulation An Interpretation of the New Regulations by the Ministry of Transport on the Coastal Interprovincial Bulk Liquid Dangerous Goods Shipping

The Ministry of Transport has issued an announcement to strengthen macro-control over the transportation of bulk liquid dangerous goods by vessels across coastal provinces. The new regulations aim to optimize market entry management and introduce new capacity policies, promoting transportation safety and green development while enhancing the market's standardization and efficiency.

07/23/2025 Logistics
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Urrao Airport Emerges As Key Hub in Colombias Antioquia Region

Urrao Airport Emerges As Key Hub in Colombias Antioquia Region

Urrao Airport (URR) is a significant air transport hub in Antioquia, Colombia. While it's a non-customs airport, it primarily offers domestic air transport services, connecting Urrao with other Colombian cities. This paper details the airport's geographical location, operational characteristics, air transport service limitations, and practical information such as airport code lookup and air cargo tracking. It aims to provide comprehensive and professional reference for related professionals.

Slave Lake Airport Boosts Northern Albertas Economy

Slave Lake Airport Boosts Northern Albertas Economy

Slave Lake Airport (YZH) is located in Alberta, Canada. While it's a non-customs airport, it serves as a vital air transport hub for the region. The airport supports local passenger and cargo transport, playing a crucial role in sustaining regional business activities and resident travel. Its geographical location and functional role make it an indispensable component of the air transport network in northern Alberta.

Future Trends In Air Cargo Analysis Of Wide-body Vs Narrow-body Freighters

Future Trends In Air Cargo Analysis Of Wide-body Vs Narrow-body Freighters

With the changes in global trade patterns and technological advancements, the demand for air cargo has significantly increased. The need to transport over 10,000 tons of goods has established a requirement for both wide-body and narrow-body cargo aircraft. Narrow-body aircraft are suitable for small-scale transportation due to their flexibility and cost-effectiveness, while wide-body aircraft dominate in the transportation of bulk goods. Although China still lags in the number of large cargo aircraft, the market development potential remains enormous.

07/22/2025 Logistics
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