Enhancing Logistics Service Experience: A Comprehensive Analysis of Scheduled Shipping and Evaluation Rules

Enhancing Logistics Service Experience: A Comprehensive Analysis of Scheduled Shipping and Evaluation Rules

This article introduces the mechanism of free shipping appointments and the rules of evaluations. The appointment system allows users to communicate with logistics providers, ensuring service satisfaction. Users can easily book online, view orders, and leave reviews after service completion. The review system aims to provide references for other users while encouraging logistics companies to improve service quality.

07/18/2025 Logistics
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Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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WCO Task Force Sets Global Passenger Control Guidelines

WCO Task Force Sets Global Passenger Control Guidelines

The World Customs Organization (WCO) Passenger Facilitation and Control Working Group (PFCWG) has concluded its work. The group developed global data standards, promoted customs-industry cooperation, and addressed challenges posed by new travel patterns. The WCO will continue to advance these efforts to build a safer and more convenient global travel ecosystem. This includes streamlining processes and leveraging technology to enhance security while minimizing disruptions for legitimate travelers.

12/30/2025 Customs Knowledge
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WCO Advocates Data Standards to Boost Cruise Industry Efficiency

WCO Advocates Data Standards to Boost Cruise Industry Efficiency

The 3rd WCO Working Group on Passenger Facilitation and Control focused on standardizing global maritime passenger data to improve cruise clearance efficiency and security, aiding industry recovery. Discussions covered data standards, best practice guidelines, and the crucial role of customs in restoring international travel. The meeting emphasized international cooperation to address challenges and provide safer, more convenient travel experiences for global passengers. The goal is to streamline processes and enhance security measures within the cruise industry, ultimately contributing to its revitalization and long-term sustainability.

12/30/2025 Customs Knowledge
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China Sets ¥5,000 Duty-Free Limit for Overseas Shopping

China Sets ¥5,000 Duty-Free Limit for Overseas Shopping

This article analyzes China's customs regulations regarding the duty-free allowance for personal items carried by travelers. It highlights the differing exempt amounts for resident and non-resident travelers, as well as tax rules applicable in special circumstances. Furthermore, it discusses the standards for personal use and reasonable quantities of luggage items, and the customs declaration process required when carrying items that exceed these standards.

07/28/2025 Customs Knowledge
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Google Updates Algorithm to Boost EEAT Combat Spam in SEO

Google Updates Algorithm to Boost EEAT Combat Spam in SEO

Google's December algorithm updates focused on enhancing user experience and combating spam. The Helpful Content update emphasizes the E-E-A-T principle (Experience, Expertise, Authoritativeness, and Trustworthiness), demanding content based on real-world experience, professionalism, authority, and reliability. The Spam update utilizes the SpamBrain system to combat spam backlinks and other black-hat SEO practices. Cross-border e-commerce businesses should prioritize content quality, user experience, and avoid black-hat SEO tactics to thrive amidst algorithm changes.

01/05/2026 Logistics Industry Insights
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Douyin Sellers Warned to Avoid Pitfalls in Shop Score Boost

Douyin Sellers Warned to Avoid Pitfalls in Shop Score Boost

This article reveals common pitfalls in improving TikTok Shop's Experience Score and shares a safe and effective method for boosting it. It emphasizes achieving a stable increase in the Experience Score by accurately targeting the audience, optimizing product selection strategies, collaborating with accurate influencers, and enhancing shop operational capabilities. The article also highlights the importance of avoiding risks associated with fraudulent transactions to maintain a healthy Experience Score.

12/30/2025 Logistics Industry Insights
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Facebook Pages Urged to Boost ACE Score for Security

Facebook Pages Urged to Boost ACE Score for Security

This article delves into the importance of the Facebook ACE score for advertisers, detailing key factors influencing the score, including product quality, sizing issues, fulfillment services, after-sales communication, and website experience. It provides targeted improvement measures to help advertisers enhance user experience and optimize their ACE score. By improving the ACE score, advertisers can reduce the risk of page suspension and ensure the smooth running of their Facebook ad campaigns. Ultimately, a higher ACE score leads to better ad performance and a more positive user experience.

12/30/2025 Logistics Industry Insights
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