Bolivia Strengthens Customs Leadership Amid Trade Challenges

Bolivia Strengthens Customs Leadership Amid Trade Challenges

Bolivia Customs recently held a successful high-level leadership development workshop aimed at enhancing the capabilities of its management team to address future challenges. Supported by the WCO-SECO Global Trade Facilitation Programme (GTFP), the initiative focused on strengthening team cohesion and improving management effectiveness through customized courses, team building activities, and negotiation skills training. This program lays a solid foundation for the future development of Bolivia Customs, equipping its leaders with the necessary skills and knowledge to navigate the evolving landscape of international trade and customs administration.

02/05/2026 Customs Knowledge
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Malawi Implements Competencybased HR System for Tax Authority

Malawi Implements Competencybased HR System for Tax Authority

The Malawi Revenue Authority (MRA), in collaboration with the World Customs Organization (WCO), is implementing a competency-based Human Resource Management system to enhance operational efficiency, revenue collection, and stakeholder relations. The project involves workshops to improve staff capabilities and plans to implement pilot projects. The WCO has pledged continued support to assist the MRA in achieving its modernization goals. This initiative aims to build a more effective and efficient tax administration system in Malawi.

02/05/2026 Customs Knowledge
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WCO Introduces Employee Wellbeing Training Program

WCO Introduces Employee Wellbeing Training Program

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to help members build comprehensive wellbeing programs and enhance employee and organizational resilience. The training covers six key themes: happiness, program design, resilience building, psychophysiological health, social wellbeing and balance, and stress management. The WCO will conduct pilot programs and establish a team of experts. Future development will include training materials targeted at other organizational levels.

02/05/2026 Customs Knowledge
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WCO Enhances Customs Risk Training in Americas Caribbean

WCO Enhances Customs Risk Training in Americas Caribbean

With the support of the Japan Customs Cooperation Fund, the World Customs Organization (WCO) held a Risk Management Pre-Accreditation Workshop for the Americas and Caribbean region in Guatemala City. The workshop aimed to expand the WCO's pool of experts and enhance member's capabilities in risk management. Participants were assessed on their technical knowledge, presentation skills, and communication abilities. This initiative contributes to building a safer and more efficient global trade environment.

02/05/2026 Customs Knowledge
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Cameroon Customs Enhances Leadership with WCO Backing for Reform

Cameroon Customs Enhances Leadership with WCO Backing for Reform

In 2015, Cameroon Customs, with the support of the WCO, held a Leadership and Management Development Workshop. The aim was to develop managerial talent to address the challenges of reclaiming outsourced functions. The workshop enhanced the strategic management, leadership, and communication skills of managers. It also resulted in a roadmap for reclaiming outsourced functions, demonstrating a commitment to customs reform. Cameroon Customs expressed gratitude for the WCO's support and looked forward to future development.

02/05/2026 Customs Knowledge
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WCOJICA Enhances Customs Valuation Training in Southern Africa

WCOJICA Enhances Customs Valuation Training in Southern Africa

The second phase of the WCO and JICA's Southern African Customs Valuation Training Program has concluded. The program aimed to develop trainers and enhance regional customs valuation capabilities. Recommendations include strengthening follow-up support and fostering regional cooperation to sustain the program's impact and build upon the progress achieved in improving customs valuation practices within the region.

02/05/2026 Customs Knowledge
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Customs Officials Adopt Online Training Amid Crisis

Customs Officials Adopt Online Training Amid Crisis

The pandemic has accelerated the digital transformation of customs training, making online training an inevitable choice. The World Customs Organization (WCO) has published the 'Online Training Transformation Guide' to provide practical guidance for customs training managers. It emphasizes interactive engagement to help build a flexible and efficient online training system, enhance the capabilities of customs personnel, and promote global trade. This guide offers valuable insights for developing effective online training programs and adapting to the evolving needs of customs administrations worldwide.

02/06/2026 Customs Knowledge
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World Bank WCO Aid Philippines in Customs Modernization

World Bank WCO Aid Philippines in Customs Modernization

With support from the World Bank and the World Customs Organization (WCO), the Philippine Customs is undertaking a reform and modernization program. The project aims to create a smart and efficient new customs administration by strengthening its IT infrastructure, revitalizing human resource management, and establishing a customs academy. The WCO provides expert tools and analysis to assist the Philippine Customs in its strategic transformation, improve service delivery, and contribute more significantly to national economic development.

02/06/2026 Customs Knowledge
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Philippines Boosts Customs Efficiency with WCO World Bank Aid

Philippines Boosts Customs Efficiency with WCO World Bank Aid

Philippine Customs is collaborating with the World Customs Organization (WCO) and the World Bank to advance reform and modernization projects. These projects encompass three main objectives: strengthening the information technology infrastructure, revitalizing the human resource management system, and supporting the development of the Customs Academy. Through this international cooperation, Philippine Customs aims to enhance its modernization efforts and contribute more effectively to economic development.

02/06/2026 Customs Knowledge
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WCO Enhances Ethiopias Tax Revenue with Improved Audit System

WCO Enhances Ethiopias Tax Revenue with Improved Audit System

The WCO is assisting Ethiopian Customs in upgrading its Post Clearance Audit (PCA) capabilities. This includes updating the PCA manual, optimizing audit procedures, and introducing risk assessment methodologies. These improvements aim to enhance tax revenue collection efficiency. The project focuses on strengthening Ethiopian Customs' ability to effectively conduct post-clearance audits, thereby contributing to improved trade facilitation and overall customs administration performance. The WCO's support is crucial for building a more modern and efficient customs system in Ethiopia.

02/06/2026 Customs Knowledge
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