Gabon Enhances Customs Skills with WCO Training Program

Gabon Enhances Customs Skills with WCO Training Program

Under the WCO-WACAM project funded by the Swedish government, the Gabon Customs Administration successfully held a 'Train-the-Trainer' workshop. This significantly enhanced the capabilities of 23 participants in key areas such as customs valuation and tariffs. The project not only lays the foundation for a sustainable talent development system within Gabon Customs but also provides valuable lessons learned for other developing countries. The workshop aimed to empower participants to become effective trainers and contribute to the long-term strengthening of customs operations.

01/05/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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Malaysia Boosts Border Security with Wcobacked Risk System

Malaysia Boosts Border Security with Wcobacked Risk System

The World Customs Organization (WCO) held a risk management workshop in Malaysia to support the Royal Malaysian Customs Department (RMCD) in strengthening its border security. The workshop focused on risk identification, targeting, postal/express consignment risk management, and international cooperation. By combining theory and practice, it aimed to enhance RMCD's risk management capabilities, laying the foundation for building a smart customs administration and safeguarding national security. The workshop provided valuable insights and practical tools for RMCD to improve its risk assessment and mitigation strategies.

01/05/2026 Customs Knowledge
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Chinas Nanjing Customs Lab Named WCO Regional Hub for Asiapacific Trade Security

Chinas Nanjing Customs Lab Named WCO Regional Hub for Asiapacific Trade Security

Nanjing Customs Laboratory of China's General Administration of Customs has officially become a WCO Regional Customs Laboratory, marking a new opportunity for customs cooperation in the Asia-Pacific region. The laboratory boasts expertise in areas such as agricultural products, minerals, and hazardous materials identification. It will provide support to WCO members in the region, strengthen information sharing, organize workshops and training courses to enhance the professional skills of customs personnel, facilitate trade, and contribute to building an open, secure, and prosperous global trade system.

01/05/2026 Customs Knowledge
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Cte Divoire Customs Boosts Gender Equality with WCO Backing

Cte Divoire Customs Boosts Gender Equality with WCO Backing

The WCO conducted an assessment in Côte d'Ivoire on the progress of gender equality and diversity within customs administration. The assessment provided recommendations for improvement, aiming to create a work environment that promotes equal opportunities for all. The focus was on identifying areas where customs practices and policies could be enhanced to foster a more inclusive and equitable workplace, benefiting both employees and the effectiveness of customs operations. Ultimately, this initiative supports the WCO's commitment to promoting gender equality and diversity within its member organizations.

01/05/2026 Customs Knowledge
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Mauritius Revenue Authority Upgrades HRM After WCO Review

Mauritius Revenue Authority Upgrades HRM After WCO Review

The World Customs Organization conducted a diagnostic review of the Mauritius Revenue Authority's (MRA) human resource management system to support the MRA in establishing a modern and transparent HRM system. The review team proposed competency-based recommendations for improvement, which the MRA intends to actively adopt to enhance its human resource management capabilities and support its tax administration functions. This initiative aims to strengthen the MRA's ability to attract, retain, and develop skilled personnel, ultimately improving the efficiency and effectiveness of tax collection and compliance.

01/05/2026 Customs Knowledge
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Papua New Guinea Upgrades SEZ Customs to Meet Global Standards

Papua New Guinea Upgrades SEZ Customs to Meet Global Standards

Papua New Guinea Customs Service (PNGCS) is actively improving its management of Special Economic Zones. A workshop organized by the World Customs Organization (WCO) helped PNGCS benchmark against international standards, identify gaps, and learn from other countries' experiences. The outcomes of the discussions will be used to revise laws and regulations, aiming to establish a more efficient and transparent SEZ management system and promote economic development. This initiative underscores PNG's commitment to aligning with global best practices in customs administration and fostering a favorable investment climate.

12/30/2025 Customs Knowledge
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WCO Advances Gender Equality in Global Trade

WCO Advances Gender Equality in Global Trade

On International Women's Day 2025, the World Customs Organization (WCO) highlights its 'Women in Customs' initiative, emphasizing the vital role of women in the customs domain. By showcasing exemplary female figures, the WCO aims to promote gender equality and diversity. Initiatives like the 'Customs Gender Equality and Diversity Framework' are being introduced to foster a fairer, more inclusive, and efficient customs administration system. The WCO is committed to building a future where women can thrive and contribute fully to the success of customs worldwide.

03/07/2025 Customs Knowledge
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Burkina Faso Customs Implements Competency Framework to Modernize HR

Burkina Faso Customs Implements Competency Framework to Modernize HR

With the support of the WCO, Burkina Faso Customs has launched a competency framework and job directory to improve human resource management and organizational efficiency. This initiative serves as a valuable model for developing countries seeking to enhance their customs administration. The implementation of the competency framework aims to strengthen the skills and knowledge of customs officials, leading to improved performance and better service delivery. By focusing on capacity building and effective human resource practices, Burkina Faso Customs is contributing to economic growth and trade facilitation.

12/30/2025 Customs Knowledge
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WACAM Project Advances Customs Modernization in West Africa

WACAM Project Advances Customs Modernization in West Africa

The West Africa Customs Administration Modernization (WACAM) project aims to improve customs management and operational efficiency in West African countries. Through regional workshops and national support missions, it shares best practices in strategic management and provides capacity building support in areas such as human resource management, stakeholder relations, and resource mobilization. The project has successfully held resource mobilization workshops and will continue to advance stakeholder relations workshops, contributing to customs modernization in West Africa. The goal is to create more effective and efficient customs administrations.

12/30/2025 Customs Knowledge
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