Lesotho Revenue Authority Advances Operational Excellence in Strategic Retreat

Lesotho Revenue Authority Advances Operational Excellence in Strategic Retreat

The Lesotho Revenue Authority (LRA) successfully held a high-level strategic retreat to clarify strategic priorities, enhance leadership, and accelerate reform and modernization. The World Customs Organization, the World Bank, and the Finnish Customs Cooperation Fund provided support. The retreat strengthened the management team's cohesion and provided clear direction for the organization's future development. Key focus areas included improving tax administration, fostering effective leadership, and driving strategic growth initiatives to enhance the LRA's overall performance and contribution to Lesotho's economic development.

02/03/2026 Customs Knowledge
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Ghana Modernizes Customs with WCO Assistance

Ghana Modernizes Customs with WCO Assistance

The World Customs Organization (WCO), through the WACAM project, supports the Ghana Revenue Authority (GRA) in enhancing stakeholder engagement to foster a more transparent and efficient tax environment. Through training and pilot consultative committee meetings, the GRA strengthens its connections with businesses and the public, collaboratively addressing issues and improving service quality. This process culminates in an action plan to drive customs modernization. The initiative aims to build trust and cooperation, leading to a more effective and responsive customs administration in Ghana.

02/03/2026 Customs Knowledge
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Customs Agencies Enhance Efficiency Via SECOWCO Partnership

Customs Agencies Enhance Efficiency Via SECOWCO Partnership

The SECO-WCO Global Trade Facilitation Programme (GTFP) aims to improve customs and tax administration in developing countries. Through training courses and capacity building initiatives, the GTFP helps managers master the latest management concepts and techniques to promote trade facilitation and support economic development. The program has supported customs and tax officials in numerous countries to enhance their capabilities, contributing to a more open and prosperous international trading system. This includes providing resources and expertise to modernize procedures and improve efficiency.

02/03/2026 Customs Knowledge
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Burkina Faso Boosts Customs with Wcobacked Reforms

Burkina Faso Boosts Customs with Wcobacked Reforms

With support from the Japan Customs Cooperation Fund, the World Customs Organization (WCO) held a workshop in Burkina Faso to assist the country in implementing the revised Kyoto Convention (RKC) and the SAFE Framework. The workshop focused on the Authorized Economic Operator (AEO) program, providing practical guidance on the RKC and AEO for customs officials and private sector representatives of Burkina Faso. It also helped develop action plans to improve customs administration and promote international trade development in Burkina Faso.

02/03/2026 Customs Knowledge
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Latin American Officials Boost Tax Customs Expertise in Training

Latin American Officials Boost Tax Customs Expertise in Training

The Advanced Course on Tax and Customs Administration for Latin America and the Caribbean, co-organized by institutions like the IMF, successfully concluded. It aimed to enhance the management capabilities of senior officials in the region to address challenges in the complex international trade environment. The curriculum covered strategic management, risk management, performance management, and international cooperation. With the fifth edition of the course soon to launch, it will further contribute to sustainable development by equipping officials with the necessary skills and knowledge to navigate the evolving global landscape and promote efficient tax and customs practices.

01/26/2026 Customs Knowledge
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Nigeria Customs Boosts Gender Equality with WCO Backing

Nigeria Customs Boosts Gender Equality with WCO Backing

The Nigeria Customs Service, in collaboration with the World Customs Organization (WCO), is actively promoting a gender equality and diversity strategy. Initiatives include revising action plans and conducting GED (Gender Equality and Diversity) training to raise awareness among customs officers and foster an inclusive work environment. The WCO will continue to provide technical support to help Nigeria Customs achieve more equitable and efficient development. The aim is to create a workplace where everyone feels valued and respected, contributing to a stronger and more effective customs administration.

01/05/2026 Customs Knowledge
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Malaysia Customs Adopts Wcos Clikc Platform for Elearning

Malaysia Customs Adopts Wcos Clikc Platform for Elearning

Malaysian Customs has signed an agreement with the World Customs Organization (WCO) to introduce the CLiKC! e-learning platform. This initiative aims to enhance the professional knowledge and skills of customs officers, improve work efficiency, and promote trade facilitation. The agreement allows Malaysian Customs to install WCO e-learning courses on its servers, providing its officers with a flexible and personalized learning experience to address the increasingly complex international trade environment. This will contribute to a more competent and effective customs administration in Malaysia.

01/05/2026 Customs Knowledge
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Gabon Enhances Customs Skills with WCO Training Program

Gabon Enhances Customs Skills with WCO Training Program

Under the WCO-WACAM project funded by the Swedish government, the Gabon Customs Administration successfully held a 'Train-the-Trainer' workshop. This significantly enhanced the capabilities of 23 participants in key areas such as customs valuation and tariffs. The project not only lays the foundation for a sustainable talent development system within Gabon Customs but also provides valuable lessons learned for other developing countries. The workshop aimed to empower participants to become effective trainers and contribute to the long-term strengthening of customs operations.

01/05/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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Malaysia Boosts Border Security with Wcobacked Risk System

Malaysia Boosts Border Security with Wcobacked Risk System

The World Customs Organization (WCO) held a risk management workshop in Malaysia to support the Royal Malaysian Customs Department (RMCD) in strengthening its border security. The workshop focused on risk identification, targeting, postal/express consignment risk management, and international cooperation. By combining theory and practice, it aimed to enhance RMCD's risk management capabilities, laying the foundation for building a smart customs administration and safeguarding national security. The workshop provided valuable insights and practical tools for RMCD to improve its risk assessment and mitigation strategies.

01/05/2026 Customs Knowledge
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