Douyin Introduces 100point Merchant Scoring System

Douyin Introduces 100point Merchant Scoring System

Douyin Experience Score has undergone a significant update, transitioning from a 5-point to a 100-point system with a shortened 30-day assessment cycle. The new rules refine the evaluation metrics for product, service, and logistics experience, aiming to enhance overall user experience on the platform. Merchants need to pay close attention to key indicators such as negative review rate, return rate, average response time, after-sales rejection rate, and timely pickup rate. Optimizing operational strategies is crucial for gaining a competitive edge under the new regulations.

01/04/2026 Logistics Industry Insights
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Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Douyin influencer "Sister Haili"'s live stream selling whitening and blemish-removing cream is under scrutiny for suspected illegal ingredient additions and false advertising, sparking consumer concerns. Issues like non-compliant product names, mismatched registration information, and missing ingredient lists have surfaced. Consumers have reported allergic reactions and refund refusals. This incident highlights the chaotic state of the live streaming e-commerce industry, emphasizing the urgent need for strengthened regulation, standardized operations, and the protection of consumer rights. This case underscores the importance of due diligence and transparency in online sales.

01/04/2026 Logistics Industry Insights
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Amazon Updates Seller Account Health Policy for Compliance

Amazon Updates Seller Account Health Policy for Compliance

Amazon has launched its new Account Health Rating (AHR) system, introducing a specific score to evaluate store health more precisely. Sellers need to pay attention to infringement and restricted product violations to avoid exceeding limits. The new retroactive mechanism requires sellers to self-inspect and resolve historical violations. Strategies include regular self-inspection, understanding the rules, establishing a compliance system, actively appealing, and strengthening employee training to ensure stable store operation. Focusing on these areas will help maintain a healthy account and avoid penalties under the new AHR system.

12/31/2025 Logistics Industry Insights
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Chinese Ecommerce Expands in Russia As Western Sanctions Bite

Chinese Ecommerce Expands in Russia As Western Sanctions Bite

Under Western sanctions, the Russian market is being reshaped, leading to a surge in demand for Chinese goods. This paper analyzes the complementarity of Sino-Russian trade, the foundation of political mutual trust, and the preferences and needs of Russian consumers. Chinese sellers should seize this opportunity to improve product quality, gain in-depth market understanding, and develop precise strategies to succeed in the Russian e-commerce market. Success requires a deep dive into consumer behavior and adapting to the unique challenges and opportunities presented by the evolving Russian landscape.

12/30/2025 Logistics Industry Insights
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CPKC Navigates Labor Risks Shifting Imports in North American Rail Freight

CPKC Navigates Labor Risks Shifting Imports in North American Rail Freight

This article provides an in-depth analysis of the North American rail freight market, focusing on CPKC's strategic positioning and its collaboration with CSX. It examines the impact of labor relations on operations, reviews the contributions of key figures to corporate transformation, and forecasts port resilience under the reshaping of import patterns in 2025. The article emphasizes the need for companies to pay close attention to market dynamics, respond flexibly, and strengthen cooperation to adapt to future development trends. Companies must be agile to navigate the evolving landscape.

02/04/2026 Logistics Industry Insights
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Guide to Avoiding FOB Pitfalls in Engineering Machinery Exports

Guide to Avoiding FOB Pitfalls in Engineering Machinery Exports

This article analyzes the critical aspects of construction machinery export under FOB terms from a data analyst's perspective. It provides an actionable checklist, emphasizing clear responsibility boundaries, selecting suitable transportation solutions, highlighting the importance of packaging evidence, negotiating transparent risk with freight forwarders, anticipating hidden charges at the port of origin, and building an auditable delivery evidence chain. The aim is to help novice foreign traders avoid first-order pitfalls and maximize profits. This analysis focuses on providing practical advice for managing risks and optimizing the export process.

02/05/2026 Logistics Encyclopedia
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Amazon US Shoppers Face Complex Returns and Refusals Process

Amazon US Shoppers Face Complex Returns and Refusals Process

This article provides a detailed interpretation of Amazon US's refusal and return policies, covering applicable situations for refusal, return deadlines and reasons, responsibility for return shipping costs, and the refund process. It offers practical tips and answers to frequently asked questions, aiming to help consumers better understand and handle return and refund issues, and protect their rights. It clarifies the conditions under which a package can be refused, the acceptable timeframes for initiating a return, and the various reasons for which a return is permissible on the Amazon US platform.

02/06/2026 Logistics Encyclopedia
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Prologis Reports Logistics Real Estate Market Recovery

Prologis Reports Logistics Real Estate Market Recovery

The Prologis IBI Index indicates a turning point in logistics real estate demand. The Q3 IBI activity index reached 53, signaling the start of market recovery. Net absorption, new lease signings, and the pipeline of projects under construction all improved. The report highlights that the recovery is non-linear, with large corporations and e-commerce giants driving growth. Despite challenges, the market remains full of opportunities, requiring companies to closely monitor market changes and flexibly adjust their strategies. The positive IBI reading suggests renewed confidence and activity in the sector.

01/07/2026 Logistics Industry Insights
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Q1 Trucking Rebounds As LTL Sector Struggles TD Cowen Index

Q1 Trucking Rebounds As LTL Sector Struggles TD Cowen Index

The TD Cowen-AFS Freight Index Q1 report indicates emerging signs of recovery in the trucking market, with spot rates increasing but contract rates still under pressure. Parcel shipping pricing strategies are proving effective, though intense competition leads to significant discounts. Less-than-truckload (LTL) pricing remains robust, but declining fuel surcharges suggest a loosening of pricing discipline. The report provides valuable market insights for businesses, enabling them to develop agile transportation strategies. This information is crucial for navigating the current freight landscape and optimizing supply chain operations.

01/15/2026 Logistics Industry Insights
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US Freight Market Faces Trade War Challenges TD Cowen Index

US Freight Market Faces Trade War Challenges TD Cowen Index

The TD Cowen/AFS Freight Index Q2 report unveils the challenges and trends in the US freight market under the shadow of the trade war. Analyzing the current market situation in various modes like truckload, parcel, and LTL, the report points out that tariffs, demand shifts, and capacity adjustments are key factors influencing the market. The report emphasizes the need for businesses to closely monitor market dynamics and flexibly adjust strategies to cope with uncertainties. This includes understanding the impact of tariffs and adapting to changing consumer demand.

01/15/2026 Logistics Industry Insights
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