Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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Chatgpts Mixed Impact on Ecommerce Revealed

Chatgpts Mixed Impact on Ecommerce Revealed

The explosive popularity of ChatGPT has sparked widespread interest in artificial intelligence. This article advises cross-border e-commerce sellers to remain calm, be wary of blind investments under the AI bubble, and rationally view the capabilities of ChatGPT. It emphasizes the importance of enhancing one's own abilities. While embracing AI, it is crucial to focus on the value of human expertise. Don't get caught up in the hype; understanding the limitations and building your own skills are key to success in the evolving landscape.

12/30/2025 Logistics Industry Insights
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Gabon Enhances Customs Skills with WCO Training Program

Gabon Enhances Customs Skills with WCO Training Program

Under the WCO-WACAM project funded by the Swedish government, the Gabon Customs Administration successfully held a 'Train-the-Trainer' workshop. This significantly enhanced the capabilities of 23 participants in key areas such as customs valuation and tariffs. The project not only lays the foundation for a sustainable talent development system within Gabon Customs but also provides valuable lessons learned for other developing countries. The workshop aimed to empower participants to become effective trainers and contribute to the long-term strengthening of customs operations.

01/05/2026 Customs Knowledge
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Philippines Boosts IP Protection in Customs Via WCO Workshop

Philippines Boosts IP Protection in Customs Via WCO Workshop

The World Customs Organization (WCO) held an online workshop for Philippine Customs to enhance its capacity to combat counterfeit and pirated goods. The workshop focused on customs challenges under the pandemic, WCO's intellectual property protection tools, and counterfeit goods identification. Rights holders were invited to provide training. The workshop significantly improved the intellectual property protection awareness and counterfeit goods identification skills of Philippine Customs officials, promoting cooperation between customs and rights holders. This initiative aims to strengthen IP enforcement and protect legitimate trade in the Philippines.

01/05/2026 Customs Knowledge
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Ebay Sellers Boost Profits with Free Shipping Strategies

Ebay Sellers Boost Profits with Free Shipping Strategies

This article details how to set up free shipping on the eBay platform and explores pricing strategies under a free shipping policy. By carefully calculating costs, analyzing competition, and employing hidden pricing techniques, sellers can increase sales while maintaining profit margins. The article also analyzes the advantages and risks of free shipping strategies, providing a reference for sellers to develop appropriate operational strategies. It covers cost accounting, competitive analysis, and pricing techniques to help sellers maximize benefits from offering free shipping while mitigating potential risks.

01/06/2026 Logistics Encyclopedia
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Amazon Sellers Struggle to Reclaim Frozen Funds After Suspensions

Amazon Sellers Struggle to Reclaim Frozen Funds After Suspensions

Under the wave of Amazon account suspensions, sellers face three major challenges: ineffective appeals, unclear reasons, and frozen funds. Efficient reinstatement requires accurate diagnosis, effective rectification, and diversified channels. Professional reinstatement agencies, leveraging overseas resources and diverse solutions, can effectively help sellers break through the appeal dilemma and recover assets. Risk prevention and professional response are the keys to survival on Amazon. They offer services like account health analysis, appeal letter drafting, and communication with Amazon support to increase the chances of a successful reinstatement.

01/06/2026 Logistics Industry Insights
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Chinas COVID Surge Threatens Global Ecommerce Supply Chains

Chinas COVID Surge Threatens Global Ecommerce Supply Chains

Under the impact of the pandemic, foreign trade factories experienced sharp declines in production capacity, and logistics warehouses faced congestion, leading to stockout risks for cross-border e-commerce sellers. This article analyzes the challenges faced by foreign trade factories and logistics providers. It proposes coping strategies from the perspectives of supply chain management, inventory optimization, and customer service. The aim is to help sellers mitigate the crisis and ensure the stable development of their businesses by addressing these challenges and implementing effective solutions.

01/06/2026 Logistics Industry Insights
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Crossborder Ecommerce Adapts to Global Trade Shifts

Crossborder Ecommerce Adapts to Global Trade Shifts

This article provides an in-depth analysis of ten major trends in cross-border e-commerce under the influence of the international situation. It covers strategic adjustments made by platforms like Amazon, Microsoft, and TikTok, as well as policy guidance and seller responses. Key issues such as data compliance, market competition, logistics challenges, and risk control are highlighted. The aim is to offer valuable insights for cross-border e-commerce practitioners, helping them navigate the evolving landscape and make informed decisions in a dynamic global market.

01/06/2026 Logistics Industry Insights
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Amazon Canada Imposes Storage Limits Pushes Multichannel Fulfillment

Amazon Canada Imposes Storage Limits Pushes Multichannel Fulfillment

Amazon Canada will implement new storage limits on May 1st, posing challenges for sellers. This article explores the potential of Multi-Channel Fulfillment (MCF) as a solution, highlighting how MCF can influence sales calculations and potentially increase storage capacity. It also cautions sellers about the potential risks associated with MCF. Data-driven application suggestions are provided to help sellers achieve business growth under the new regulations. The article aims to guide sellers in navigating the new policy and optimizing their operations in the Canadian marketplace.

01/05/2026 Logistics
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Guide to FOB Trade Managing Freight and Risk

Guide to FOB Trade Managing Freight and Risk

This article provides an in-depth analysis of the operational procedures for nominated cargo under FOB trade terms, emphasizing the importance of information communication and instruction execution. It details potential risks such as release of goods without original Bill of Lading and cost settlement issues, along with corresponding mitigation strategies. The article also compares and contrasts the differences and applications of HBL, MBL, and OBL, offering comprehensive operational guidance and risk prevention advice for export companies. This aims to help exporters navigate the complexities of FOB shipments and minimize potential losses.

08/21/2025 Logistics Encyclopedia
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