DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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Amazon Sellers Guide Maximizing Lost Inventory Reimbursements

Amazon Sellers Guide Maximizing Lost Inventory Reimbursements

This article addresses the issue of lost inventory that Amazon sellers might encounter during the year-end promotional season. It details several scenarios where sellers can file claims with Amazon, including warehouse inventory damage or loss, receiving discrepancies, buyer returns not returned to inventory, and incorrect shipping fees. The article also lists the key information required for claims, provides the claims process, and offers practical advice on preventing lost inventory. The goal is to help sellers minimize losses and protect their rights.

01/04/2026 Logistics Encyclopedia
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Google Translates China Exit Complicates Crossborder Ecommerce

Google Translates China Exit Complicates Crossborder Ecommerce

Google Translate's exit from the Chinese market poses challenges for cross-border e-commerce. This article explores temporary solutions, such as modifying the hosts file, and long-term strategies, including finding alternative translation tools, improving language proficiency, and utilizing platform translation features. It emphasizes that language competence is a core competitive advantage for cross-border e-commerce businesses. Businesses should invest in building their own language capabilities to mitigate reliance on external translation services and ensure effective communication with international customers.

01/06/2026 Logistics
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Amazon Sellers Struggle As Gift Listings Disappear

Amazon Sellers Struggle As Gift Listings Disappear

Amazon gift category sellers have recently experienced widespread listing hijacking, resulting in significant losses. This is suspected to be caused by malicious copyright complaints from competitors, highlighting sellers' weak copyright awareness and the shortcomings of Amazon's handling mechanisms. It is recommended that sellers conduct regular self-checks, file timely appeals, strengthen copyright protection, and jointly address malicious competition. This incident underscores the vulnerability of sellers and the need for proactive measures to safeguard their listings and businesses on the Amazon platform.

01/06/2026 Logistics Industry Insights
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Yellow Corp Bankruptcy Ends Centuryold Trucking Firm Shakes Industry

Yellow Corp Bankruptcy Ends Centuryold Trucking Firm Shakes Industry

Yellow Corp., a major US freight carrier, has ceased operations and is expected to file for bankruptcy due to debt, labor disputes, and management issues. This shutdown is sending shockwaves through the freight industry and impacting the job market. The company's financial struggles and contentious relationship with the Teamsters union ultimately led to its demise, leaving thousands unemployed and disrupting supply chains. The bankruptcy will likely reshape the competitive landscape of the trucking sector and potentially lead to higher shipping costs.

01/19/2026 Logistics Industry Insights
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Postal Service Complaints How to Protect Your Rights

Postal Service Complaints How to Protect Your Rights

The official postal complaint website is an online platform established by the postal administration to provide users with a convenient channel for safeguarding their rights. Users can file complaints regarding issues such as mail delays, losses, and damages through this platform and track the processing progress in real-time. This article details the functions, complaint scope, and usage tips of the official postal complaint website, aiming to help users effectively protect their rights and promote the improvement of postal service quality.

01/27/2026 Logistics Encyclopedia
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Amazon Suspends Seller Accounts Over Contact Verification Issues

Amazon Suspends Seller Accounts Over Contact Verification Issues

Amazon is experiencing another wave of account suspensions, making verifying emergency contact information crucial. Sellers need to be wary of phishing emails, maintain compliant operations, and file appeals promptly. In 2024, the platform's requirements are stricter, and violations are investigated more closely. Compliance is the cornerstone of long-term development, and risk prevention is key. Avoiding policy violations and maintaining accurate account information are essential for staying active on the platform. Proactive measures are necessary to safeguard your Amazon business.

02/04/2026 Logistics Industry Insights
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Global Express Shipping Insurance and Claims Guide

Global Express Shipping Insurance and Claims Guide

Worried about the risks of international dedicated line freight? This article details the purchasing channels for international dedicated line insurance (official logistics website, online platform, direct contact with insurance companies) and the entire process of cargo damage claims (evidence retention, contacting relevant parties, material preparation, application submission, review and evaluation). It helps you avoid risks, protect your rights, and make your international freight journey more secure. Learn how to navigate the insurance landscape and effectively file claims to ensure peace of mind during international shipping.

12/30/2025 Logistics Encyclopedia
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Amazon Sellers Gain Tools to Track Lost Inventory

Amazon Sellers Gain Tools to Track Lost Inventory

This article details how Amazon FBA sellers can proactively track lost inventory in warehouses and effectively file claims for reimbursement. By utilizing Amazon's backend tools, creating cases, and monitoring their status, sellers can maximize their chances of recovering losses due to lost inventory. The article emphasizes the importance of meticulous operations in improving overall profitability. It covers the steps involved in identifying discrepancies, documenting losses, and submitting accurate claims to Amazon for compensation, ultimately helping sellers recoup lost revenue and maintain a healthy bottom line.

01/05/2026 Logistics Encyclopedia
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Chinese Firms Target South Koreas Ecommerce Market with Trademark Strategy

Chinese Firms Target South Koreas Ecommerce Market with Trademark Strategy

The 30th anniversary of diplomatic relations between China and South Korea and the entry into force of RCEP bring new opportunities for cross-border e-commerce. The Korean e-commerce market has huge potential. To seize the market opportunity, Chinese companies should attach importance to trademark registration, follow the "first-to-file" principle, and understand the Korean trademark registration process, characteristics, and required materials to avoid brand damage. Early registration is key to protecting your brand and establishing a strong presence in the Korean market.

01/05/2026 Customs Knowledge
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