South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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US Trademark Guide for Ecommerce Sellers on Usage Proof

US Trademark Guide for Ecommerce Sellers on Usage Proof

This article focuses on the challenge of providing a 'specimen of use' in US trademark registration. It details the standards for acceptable specimens, including website links, product images, and sales order screenshots, and lists common examples of unacceptable specimens. Furthermore, it introduces the 'intent-to-use application' as an alternative strategy to help sellers avoid risks and efficiently complete trademark registration. This option allows applicants to file before actual commercial use, providing a pathway to secure trademark rights based on a bona fide intention to use the mark in the future.

12/30/2025 Customs Knowledge
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Key Differences Between Original and Express Bills of Lading in Global Shipping

Key Differences Between Original and Express Bills of Lading in Global Shipping

This article, from a data analyst's perspective, deeply analyzes the core differences, risk control, and applicable scenarios of original Bill of Lading (B/L) and Telex Release B/L in international ocean shipping. By comparing aspects such as cargo collection documents, circulation efficiency, and property rights attributes, it provides data-driven B/L selection strategies for foreign trade enterprises. This helps optimize decision-making and reduce trade risks. The analysis offers insights into choosing the most appropriate B/L type based on specific trade characteristics and risk tolerance levels.

01/15/2026 Document Interpretation
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Cambodia Updates Trademark Registration Rules for 2025

Cambodia Updates Trademark Registration Rules for 2025

This article provides an in-depth analysis of the Cambodia trademark registration process in 2025, common pitfalls, and key considerations for choosing a suitable agent. It emphasizes the importance of early planning for Cambodia trademark registration to avoid infringement risks and secure licensing revenue. The article also recommends several agencies for businesses to consider, including Lawtrot, Gaote International, and ASEAN Yingtuo. Understanding these aspects is crucial for companies seeking to protect their brand and intellectual property rights in the Cambodian market. Proactive trademark registration ensures a competitive advantage and long-term brand security.

12/28/2025 Customs Knowledge
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Ecommerce Firms Face Rising Malicious Complaints in Peak Season

Ecommerce Firms Face Rising Malicious Complaints in Peak Season

A new type of malicious complaint has emerged in cross-border e-commerce: registering domain names and then posing as the brand owner to extort sellers. It is recommended to register trademarks, file records, purchase domain names to build websites, and mark copyrights for prevention. If faced with malicious complaints, sellers can file a countersuit and provide evidence to protect their rights. This includes demonstrating legitimate sourcing and usage of the brand. Proactive measures and diligent record-keeping are crucial for mitigating the risk of such scams and protecting brand reputation.

01/16/2026 Customs Knowledge
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US Rail Unions Approve Labor Deal Averting Strike

US Rail Unions Approve Labor Deal Averting Strike

This article delves into the current state of U.S. railroad labor negotiations, highlighting the contentious issues surrounding agreement ratification, including paid sick leave and working conditions. It analyzes potential future scenarios such as resumed negotiations and congressional intervention, while exploring potential economic impacts. Experts suggest that both labor and management should engage in open dialogue, with the government playing a coordinating role to avert a strike. The focus is on finding a mutually acceptable solution that addresses worker concerns and ensures the stability of the rail network.

01/16/2026 Logistics Industry Insights
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Wild Shrimp Scandal Highlights Dongfang Zhenxuans Quality Control Issues

Wild Shrimp Scandal Highlights Dongfang Zhenxuans Quality Control Issues

The Dongfang Zhenxuan "Wild Shrimp" incident has raised consumer concerns about its product selection capabilities. Consumers complained that the "wild-caught" shrimp they purchased were actually farmed shrimp, to which Dongfang Zhenxuan responded that they had been "deceived." The incident exposed shortcomings in Dongfang Zhenxuan's supplier vetting, quality control, and after-sales service, sparking public discussion about whether the "Zhenxuan" (carefully selected) in its name is justified. Rebuilding consumer trust is a major challenge facing Dongfang Zhenxuan.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Advised to Review Fees for Potential Refunds

Amazon Sellers Advised to Review Fees for Potential Refunds

Attention Amazon sellers! Amazon may be refunding erroneous charges from January 10th to 22nd due to a system bug, primarily affecting referral fees and shipping fees. Sellers should log in to Seller Central and check their statements using the 'Date Range Reports' to confirm if a refund has been issued. Seize this opportunity to avoid potential losses by verifying your account and identifying any applicable refunds.

12/30/2025 Logistics Industry Insights
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Guide Helps Businesses Strategize Patent Infringement Lawsuits

Guide Helps Businesses Strategize Patent Infringement Lawsuits

Don't panic in the face of patent infringement litigation! Respond proactively by monitoring patents, filing invalidity requests, collecting evidence, and pursuing non-infringement lawsuits. Explore business solutions, buy time, and prepare for defensive counterattacks. Understand and be prepared to bear responsibility where necessary. A well-planned and executed response strategy is crucial for mitigating the impact of patent infringement claims and protecting your company's interests. This involves a multi-faceted approach that combines legal defenses with strategic business considerations to achieve the best possible outcome.

12/29/2025 Customs Knowledge
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US Rail Strike Avoided As Unions Back Labor Deal

US Rail Strike Avoided As Unions Back Labor Deal

The International Brotherhood of Electrical Workers (IBEW) in the United States has ratified a tentative labor agreement with freight rail companies, averting a potential rail strike. The agreement includes wage increases and improved working conditions. However, it still faces challenges such as approval from other unions, implementation of the agreement, and addressing long-term industry issues. The article advocates for building harmonious labor-management relations and offers insights for Chinese enterprises, emphasizing a people-oriented approach.

01/16/2026 Logistics
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