Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
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Guide to Dutyfree Shipping for Small Parcels

Guide to Dutyfree Shipping for Small Parcels

This article provides an in-depth analysis of duty exemption policies for international small packets, detailing the types of goods more likely to qualify for tax relief, such as charitable aid, humanitarian assistance, policy-supported items, and compliant low-value goods. It offers a guide to avoid common pitfalls, reminding sellers to steer clear of high-risk products. The importance of accurate declaration, understanding destination country policies, and consulting professionals is emphasized, helping cross-border e-commerce businesses optimize tax costs and maximize profits.

11/03/2025 Customs Knowledge
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Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba.com has announced a new regulation prohibiting the sale of alcoholic beverages and food products to Saudi Arabia. This rule, effective February 18, 2025, is based on Saudi Arabian law and Islamic Sharia, which forbids the sale of alcohol. Merchants are advised to review existing orders and adjust their sales strategies accordingly. Alibaba.com will strengthen its monitoring and impose penalties on violators. This measure aims to ensure that platform merchants comply with Saudi Arabian laws and highlights the importance of compliant operations in cross-border e-commerce.

11/03/2025 Customs Knowledge
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Shopify Launches Tax Tool for Global Ecommerce Sellers

Shopify Launches Tax Tool for Global Ecommerce Sellers

Shopify's duties and import taxes feature is now available to all plan users. Merchants can pre-collect duties at checkout, enhancing cost transparency and reducing rejection rates. To ensure smooth operation, bind the DDP shipping label, accurately fill in product information, update logistics policies, prepare commercial invoices, and optimize the refund process. This allows for a more streamlined and predictable experience for international customers, ultimately boosting sales and customer satisfaction.

11/03/2025 Customs Knowledge
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Dhgate Partners with 11 Brands to Boost IP Protection

Dhgate Partners with 11 Brands to Boost IP Protection

DHGate has released 11 new intellectual property protection announcements for brands including SKYJO and Inter Miami FC. These announcements aim to severely crack down on infringing activities, safeguard brand rights and interests, and enhance the platform's reputation. The goal is to promote compliant operations among sellers and jointly build an honest, fair, and prosperous e-commerce ecosystem. This initiative underscores DHGate's commitment to protecting intellectual property and fostering a trustworthy marketplace for both buyers and sellers.

11/03/2025 Customs Knowledge
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FJTD Agent Inspection Entrustment Letter Guide and Sample Download

FJTD Agent Inspection Entrustment Letter Guide and Sample Download

This article provides a detailed guide and sample download for the FJTD agency inspection authorization letter. It includes the format of the authorization letter, required information, declaration of responsibility, and a download link to assist users in smoothly handling import and export inspection and quarantine matters. By standardizing the authorization letter, it ensures compliance and efficiency in business operations.

07/21/2025 Customs Knowledge
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Essential Factors for Accurate HS Code Classification in International Trade

Essential Factors for Accurate HS Code Classification in International Trade

This article provides a detailed analysis of the factors involved in classifying goods using HS codes in international trade, including product types, materials, and composition percentages. It offers specific examples on how to accurately classify products, helping businesses to mitigate risks during the declaration process and ensure compliance with relevant regulations. Mastering these elements is key to enhancing trade efficiency.

07/28/2025 Customs Knowledge
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Proper HS Code Classification for Product Manuals in International Trade

Proper HS Code Classification for Product Manuals in International Trade

This article discusses the classification of HS codes for product manuals in international trade. Product manuals can be imported and exported with machines or separately, leading to different classification methods. When imported and exported with products, they can be classified as 4901; when exported separately, they are classified as advertising printed materials under 4911.1010. Understanding these two scenarios is crucial for accurate reporting, and it is recommended to consult relevant professionals to ensure compliance.

07/28/2025 Customs Knowledge
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China's Export Dilemma: Buyout vs. Agency Trade Models Compared

China's Export Dilemma: Buyout vs. Agency Trade Models Compared

The difference between buying export and agent export lies in the former referring to exports conducted through an entity with export rights when lacking such rights, while the latter involves an authorized exporter acting as an agent to ensure foreign exchange repatriation. Buying export does not enjoy tax rebates, whereas agent export can apply for them. Understanding these distinctions is crucial for foreign trade operations.

07/28/2025 Customs Knowledge
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