Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Amazon India Exits Food Delivery Amid Ecommerce Struggles

Amazon India Exits Food Delivery Amid Ecommerce Struggles

Amazon India's closure of its food delivery service, coupled with domestic COVID-19 impacts, presents shipping challenges for cross-border e-commerce sellers at year-end. Sellers need to develop meticulous shipping plans, monitor inventory storage policies, optimize supply chain management, and prepare for extended shipping delays. This proactive approach is crucial to navigating uncertainties and ensuring business stability. Focusing on efficient logistics and contingency planning will be key to mitigating disruptions and maintaining a consistent level of service for customers.

01/07/2026 Logistics
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Ebay Launches Free Seller Hub to Boost Global Sales

Ebay Launches Free Seller Hub to Boost Global Sales

eBay Seller Hub is a free and powerful platform empowering sellers through six core modules: performance analysis, account optimization, overview, order management, and listing management. It offers a one-stop solution for store management, data analytics, and marketing, helping sellers operate efficiently, gain accurate market insights, and achieve significant performance improvements. With Seller Hub, sellers can streamline their eBay business, understand key metrics, and optimize their listings for better visibility and sales, ultimately driving growth in the competitive e-commerce landscape.

01/06/2026 Logistics Encyclopedia
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Amazon OTT Ads Boost Crossborder Ecommerce Growth

Amazon OTT Ads Boost Crossborder Ecommerce Growth

Amazon OTT advertising is a new way for cross-border e-commerce sellers to acquire precise traffic. It delivers ads over the internet to devices like connected TVs, leveraging Amazon's first-party data for precise audience targeting, effectively boosting store traffic and sales. Sellers need to define their target audience, choose the right ad format, and continuously optimize to maximize ad effectiveness. This approach allows for reaching potential customers in their living rooms, offering a unique opportunity for brand visibility and engagement.

01/06/2026 Logistics Industry Insights
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Shopee Payment Guide for Southeast Asian Sellers

Shopee Payment Guide for Southeast Asian Sellers

This article provides a detailed analysis of Shopee's payment collection process and payment methods. It compares the advantages and disadvantages of Payoneer and PingPong, and offers information on settlement currencies and disbursement cycles for various Shopee sites. Furthermore, it summarizes key precautions and tips to avoid common pitfalls in payment collection, helping Shopee sellers efficiently and securely receive payments and succeed in cross-border e-commerce. The guide aims to empower sellers to navigate the complexities of international payments effectively.

01/06/2026 International Settlement
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Amazon Provides Free Stock Images to Sellers to Avoid Copyright Issues

Amazon Provides Free Stock Images to Sellers to Avoid Copyright Issues

Amazon has partnered with Shutterstock to launch a free image library, providing sellers with a vast collection of compliant images. This addresses copyright issues, reduces operational costs, and helps sellers create more appealing product images, enhancing competitiveness in cross-border e-commerce. To access the library, log in to Seller Central, navigate to the advertising management page, select ad creatives, click on creative assets, and search for desired materials using keywords. This initiative simplifies sourcing high-quality, legally compliant images for Amazon sellers.

01/06/2026 Logistics Industry Insights
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Tiktok Hits 300M Revenue Despite Global Economic Strain

Tiktok Hits 300M Revenue Despite Global Economic Strain

TikTok's global revenue exceeded $300 million in August, with China being a major contributor. Meanwhile, Russia adjusted grain export tariffs, and France experienced soaring prices for everyday consumer goods, especially frozen meats. While Spain saw a slight easing of inflation, it remains high. Russian e-commerce platform Wildberries lowered seller commissions to encourage faster delivery. The global economy is complex and intertwined, presenting both challenges and opportunities. This highlights the diverse economic pressures and strategic adjustments occurring across different regions and sectors.

01/06/2026 Logistics Industry Insights
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Douyin Shop Agencies Drive Merchant Growth in China

Douyin Shop Agencies Drive Merchant Growth in China

This article provides an in-depth analysis of TikTok Shop agency operation, covering its definition, service scope, and advantages, offering a comprehensive decision-making reference for merchants. Choosing agency operation can reduce operating costs, improve efficiency, mitigate risks, and access professional resources. The article also analyzes the store launch cycle and provides suggestions for selecting a reliable agency, helping merchants capitalize on the live streaming e-commerce boom. It emphasizes the benefits of outsourcing TikTok Shop management to experienced professionals for optimal results.

01/06/2026 Logistics Industry Insights
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Top 20 Tools for Crossborder Ecommerce Efficiency

Top 20 Tools for Crossborder Ecommerce Efficiency

This article comprehensively analyzes 20 essential operational tools for cross-border e-commerce and traditional foreign trade professionals. It covers key areas such as data mining, customer communication, product selection research, SEO optimization, and logistics tracking. By providing detailed introductions to each tool's functions, application scenarios, and features, the aim is to help readers efficiently improve their work efficiency and succeed in the global market. This guide offers practical insights for leveraging these tools to streamline operations and gain a competitive edge.

01/06/2026 Logistics Encyclopedia
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Russian Ecommerce Growth Slows As Niche Sectors Gain

Russian Ecommerce Growth Slows As Niche Sectors Gain

Singles' Day sales in Russia declined for the first time in four years, although categories like games, books, and clothing showed growth. Economic pressures and the exit of international brands are key factors. Cross-border e-commerce businesses should focus on niche opportunities and optimize logistics and localization to succeed in the Russian market. Platforms like Ozon, Wildberries, and Yandex.Market are worth paying attention to. This requires a strategic approach to navigate the changing landscape and cater to evolving consumer demands.

01/06/2026 Logistics Industry Insights
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