Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Ecommerce Strategies to Boost Peak Season Profits

Ecommerce Strategies to Boost Peak Season Profits

This guide addresses the operational challenges of e-commerce peak seasons, providing strategies for process optimization, profit maximization, data-driven decision making, secure and efficient logistics, and effective returns management. It aims to help businesses achieve significant profit growth in a highly competitive market environment. The strategies cover streamlining workflows, leveraging data analytics for insights, ensuring secure and timely delivery, and managing returns efficiently to enhance customer satisfaction and minimize losses during peak demand periods.

01/28/2026 Logistics Industry Insights
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Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

This article details the return process for Coupang CGF products, covering cost considerations before returns, application form completion, review tracking, return fees, and post-return inventory optimization. It aims to help sellers efficiently and conveniently handle slow-moving inventory, reduce warehousing costs, and improve store operational efficiency. The guide provides a comprehensive overview of managing returns within the Coupang CGF system, enabling sellers to make informed decisions and streamline their inventory management practices.

12/31/2025 Warehousing
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Amazon Sellers Face Postholiday Return Challenges

Amazon Sellers Face Postholiday Return Challenges

The value of online shopping returns in the US is projected to increase significantly, putting profit pressure on Amazon sellers. Inflation and changing consumer shopping habits are major contributors. Sellers should analyze return reasons, optimize product descriptions, be vigilant against malicious returns, and take measures to reduce non-malicious return rates to cope with the upcoming return surge. Addressing these issues proactively is crucial for maintaining profitability in the increasingly competitive e-commerce landscape.

12/29/2025 Logistics Industry Insights
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Ecommerce Shifts from Sameday to Nextday Delivery Trends

Ecommerce Shifts from Sameday to Nextday Delivery Trends

A USPS report indicates that same-day delivery remains a niche market due to cost and consumer willingness challenges. Next-day delivery, however, is gaining traction due to its cost-effectiveness, potentially reshaping e-commerce logistics. The report highlights the opportunity for traditional logistics companies to capitalize on the rise of next-day delivery. It also emphasizes the importance of focusing on technological innovation and evolving consumer preferences to remain competitive in the rapidly changing landscape of e-commerce fulfillment.

02/11/2026 Logistics Industry Insights
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US Postal Service Faces Financial Crisis Reform Debates Amid Pandemic

US Postal Service Faces Financial Crisis Reform Debates Amid Pandemic

The COVID-19 pandemic has exacerbated the US Postal Service's (USPS) financial woes. The 'Package Coalition' urges the Treasury Department to provide emergency assistance without imposing stringent conditions. The Treasury has previously suggested reforms, but disagreements persist regarding their direction. The USPS's future involves a complex interplay of interests among the government, unions, businesses, and consumers. Achieving financial sustainability while safeguarding its public service mandate is crucial for the USPS's long-term viability and ensuring reliable mail delivery for all Americans.

02/12/2026 Logistics
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US Ecommerce Delivery Slows Postpandemic Amid Carrier Challenges

US Ecommerce Delivery Slows Postpandemic Amid Carrier Challenges

A Convey report reveals the current state of the US parcel delivery industry under the 'new normal': overall delivery times have recovered, but FedEx lags behind. Market share remains stable, with FedEx gaining ground on USPS. FedEx's SmartPost transformation faces challenges, leading to a decline in on-time performance. The report suggests focusing on delivery speed and choosing carriers strategically. This highlights the importance of reliable delivery networks and the ongoing shifts in the competitive landscape of the US parcel delivery market.

02/04/2026 Logistics Industry Insights
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Ecommerce Carriers Struggle with Ontime Deliveries

Ecommerce Carriers Struggle with Ontime Deliveries

Based on data from Convey, this paper analyzes the on-time rates and market share of FedEx, UPS, USPS, and regional carriers in March 2021. It focuses on the challenges and opportunities brought by FedEx Economy's transformation. The paper suggests optimizing logistics strategies through diversified carrier selection and real-time monitoring of logistics data. The goal is to help businesses improve logistics efficiency and customer satisfaction. This analysis provides insights into carrier performance and offers actionable recommendations for enhancing supply chain management.

02/04/2026 Logistics Industry Insights
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Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany has adjusted its return policy, implementing fees for packaging returns, differentiating return options based on seller type, and shortening the return period for certain electronics. Sellers need to optimize product descriptions, improve product quality and packaging, and handle returns flexibly. Staying informed about policy changes and implementing refined operational strategies are crucial for navigating these challenges. This includes proactively addressing potential return issues to minimize costs and maintain customer satisfaction in the German marketplace.

11/03/2025 Logistics
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Ebay Clarifies Used Item Return Policies for Buyers Sellers

Ebay Clarifies Used Item Return Policies for Buyers Sellers

This article provides a detailed interpretation of eBay's refund policies for buying used items, offering practical advice for both buyers and sellers. Buyers should understand their rights, while sellers need to master strategies for handling returns. Effective communication and the appropriate selection of return options are crucial for both parties to maintain a positive eBay transaction environment. The article aims to help navigate the complexities of eBay returns and ensure fair outcomes in secondhand transactions within the platform's rules.

01/06/2026 Logistics Encyclopedia
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