voice of the customer voc tool News

Analysis of The Relationship Between Non-vehicle Carriers and Freight Forwarders

In modern logistics, non-vessel operating common carriers (NVOCCs) and freight forwarders play crucial roles as intermediaries in goods transportation, but they have different legal statuses and responsibilities. NVOCCs assume the role of carriers and are responsible for the safety of the goods during transit, whereas freight forwarders act solely as intermediaries and do not assume transportation liability. Additionally, there are significant differences in their charging methods and the conditions required for their establishment.

07/21/2025 Logistics Encyclopedia

Unveiling the Truth Behind Customs Hold and Taxation of International Mail

International mail can be held by customs requiring further procedures. Understanding the declaration and processing steps can help reduce tax burdens and ensure a smooth receiving process.

07/21/2025 Logistics Encyclopedia

Understanding the Differences and Roles of Commodity Inspection and Customs Inspection

Commodity inspection, conducted by national agencies, verifies product quality/safety (some requiring e-certificates). Customs inspection focuses on declaration-consistency to prevent smuggling. Their collaboration safeguards legitimate trade flows.

07/14/2025 Logistics Encyclopedia

Exploring The Outbound Strategy Of Chinese Retail Enterprises Opportunities And Challenges

This article explores the current status and opportunities for Chinese retail companies going global. It analyzes successful cases, the selection of target markets, and the challenges faced by companies in the international market, along with strategies to address these challenges. The aim is to provide readers with in-depth market insights and practical advice.

07/25/2025 Logistics

Transforming Airline Distribution Systems The Impact and Future of GDS Fees

The evolution of distribution models in the aviation industry has profound implications due to GDS surcharges. In the future, conflicts between airlines and GDS providers may intensify.

07/28/2025 Logistics Industry Insights

Exploring The Nature Of Freight Contracts Between Freight Forwarders And Shippers

The legal relationship between freight forwarders and shippers is complex, with responsibility defined by contract terms and the nature of the agency. There is a need for enhanced understanding and management of these relationships.

07/28/2025 Logistics Encyclopedia

The Evolution and Current Status of London International Airport in Canada

London International Airport (YXU) is an essential civilian airport located in Ontario, Canada, originally established as a flight training base in 1927. It features two main runways and provides flights to major cities across North America. The airport generates over $357 million in annual economic benefits and supports more than 1,700 jobs, making it a critical pillar for regional development.

07/28/2025 Airport Codes

Leaving Dangerous Waters The Reasons Behind Maersk and Hapaglloyds Choice to Navigate Around the Cape of Good Hope

Due to ongoing security risks in the Red Sea region, Maersk and Hapag-Lloyd have opted to reroute around the Cape of Good Hope, abandoning the Suez Canal. This decision aims to ensure the safety of crew and cargo while optimizing the stability and reliability of the supply chain.

07/23/2025 Logistics

New Trends in the Development of New Energy Vans: How to Integrate More Closely with the Logistics Sector?

As a rapidly developing logistics transportation tool, New Energy VAN needs to deeply integrate with physical logistics to explore new market growth points. Behind its high penetration rate, it faces challenges such as supply disruptions and high risk exposure, requiring the participation of mature operating teams. By venturing into new areas such as in-store delivery, commercial circulation, and regional express delivery, New Energy VAN can achieve sustainable growth.

12/02/2024 Logistics

Eastern Airlines Logistics Ensures Freshness And Quality For The First Batch Of French Fruits At The Import Expo

On October 25, Eastern Airlines Logistics successfully transported the first batch of French fruits for the China International Import Expo (CIIE), ensuring freshness and quality. By implementing the 'Four Exclusives' and 'Four Priorities' measures, the efficiency of the transportation was improved, ensuring the integrity of the exhibits.

10/30/2024 Logistics

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Analysis of The Relationship Between Non-vehicle Carriers and Freight Forwarders

Unveiling the Truth Behind Customs Hold and Taxation of International Mail

Understanding the Differences and Roles of Commodity Inspection and Customs Inspection

Exploring The Outbound Strategy Of Chinese Retail Enterprises Opportunities And Challenges

Transforming Airline Distribution Systems The Impact and Future of GDS Fees

Exploring The Nature Of Freight Contracts Between Freight Forwarders And Shippers

The Evolution and Current Status of London International Airport in Canada

Leaving Dangerous Waters The Reasons Behind Maersk and Hapaglloyds Choice to Navigate Around the Cape of Good Hope

New Trends in the Development of New Energy Vans: How to Integrate More Closely with the Logistics Sector?

Eastern Airlines Logistics Ensures Freshness And Quality For The First Batch Of French Fruits At The Import Expo