How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

Logistics companies often face the risk of losing strategic major clients in a competitive environment and must take a multifaceted approach to prevention. This includes understanding customer needs, promoting organizational collaboration, monitoring signs of churn, responding to demand upgrades, and paying attention to decision-maker risks. Effective customer relationship management helps reduce churn and ensures the sustainable development of the enterprise.

07/23/2025 Logistics
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Long-man Europe Freight Train: Connecting Asia and Europe, Driving New Trade Opportunities

Long-man Europe Freight Train: Connecting Asia and Europe, Driving New Trade Opportunities

Since its launch in August last year, the Changman Europe international freight train has been in operation for over 100 days, completing multiple round trips, covering a total distance of 160,000 kilometers, with a cargo value exceeding 35 million euros. The recent arrival of trains from Germany marks its smooth operation, and is expected to enhance transport efficiency and attract a wider customer base.

03/10/2023 Logistics
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West Africa Launches Electronic Trade Transit System

West Africa Launches Electronic Trade Transit System

Five West African nations are jointly developing an electronic transit system to streamline processes, reduce costs, and improve efficiency, thereby promoting regional economic integration and supporting trade facilitation agreements. This initiative aims to modernize customs procedures and enhance the movement of goods within the region, fostering economic growth and attracting investment. By leveraging technology, the system seeks to overcome existing bottlenecks and create a more predictable and transparent trade environment for businesses operating in West Africa.

01/05/2026 Customs Knowledge
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Tokyo Conference Strengthens Global Wildlife Protection

Tokyo Conference Strengthens Global Wildlife Protection

The 2014 Tokyo World Wildlife Conference focused on combating illegal wildlife trade, emphasizing the role of customs, evidence-based decision-making, and data empowerment. The conference promoted international collaboration, particularly between Africa and Asia, aiming to enhance global wildlife protection efforts and build a future of harmonious coexistence between humans and nature. It highlighted the importance of strengthened customs enforcement and the use of data to inform effective conservation strategies.

12/30/2025 Customs Knowledge
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WTO Pact Gains Global Support to Boost Trade in Developing Nations

WTO Pact Gains Global Support to Boost Trade in Developing Nations

To help developing countries fully leverage the potential of the WTO's Trade Facilitation Agreement (TFA), multiple international organizations and development partners reaffirmed their commitment to providing comprehensive and coordinated support. This includes technical assistance, capacity building, and financial support aimed at streamlining trade procedures, reducing trade costs, and improving trade efficiency. The ultimate goal is to promote fairness and prosperity in the global economy by enabling smoother and more accessible trade processes for all nations.

12/30/2025 Customs Knowledge
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ATA Carnet Marks 50 Years Easing Global Trade

ATA Carnet Marks 50 Years Easing Global Trade

As the World Customs Organization celebrates the 50th anniversary of the ATA Carnet system, stakeholders emphasized its importance as a model of customs-business partnership in promoting trade and investment. Discussions focused on developing a paperless ATA Carnet, reaffirming the crucial role of customs-business collaboration in enhancing system efficiency. By simplifying customs procedures and reducing trade costs, the ATA Carnet system significantly contributes to global trade facilitation.

12/30/2025 Customs Knowledge
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WACAM Project Advances Customs Modernization in West Africa

WACAM Project Advances Customs Modernization in West Africa

The West Africa Customs Administration Modernization (WACAM) project aims to improve customs management and operational efficiency in West African countries. Through regional workshops and national support missions, it shares best practices in strategic management and provides capacity building support in areas such as human resource management, stakeholder relations, and resource mobilization. The project has successfully held resource mobilization workshops and will continue to advance stakeholder relations workshops, contributing to customs modernization in West Africa. The goal is to create more effective and efficient customs administrations.

12/30/2025 Customs Knowledge
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Global Bust Dismantles Major Counterfeit Goods Ring

Global Bust Dismantles Major Counterfeit Goods Ring

The World Customs Organization and the U.S. National Intellectual Property Rights Coordination Center jointly launched 'Operation Global Hoax,' uniting customs authorities from 42 countries. The operation resulted in the seizure of a substantial amount of pirated CDs and other counterfeit goods, valued at millions of dollars. This initiative aims to combat piracy conducted through postal and express courier channels, demonstrating the international community's commitment to protecting intellectual property. It also urges the public to resist piracy and support legitimate products.

12/30/2025 Customs Knowledge
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Fedex USPS Renew Billiondollar Air Cargo Deal

Fedex USPS Renew Billiondollar Air Cargo Deal

FedEx and the United States Postal Service (USPS) have extended their air transportation agreement to 2024, valued at approximately $1.5 billion annually. This extension continues a long-standing partnership, ensuring efficient and reliable transportation of mail and packages for USPS while providing FedEx with a stable revenue stream. Experts suggest this agreement offers USPS lower costs and increased efficiency, reflecting the trend of strong collaborations within the logistics industry. The renewed contract solidifies the relationship between the two entities and their commitment to reliable delivery services.

01/19/2026 Logistics
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Gambia Boosts Customs Risk Management with Global Partners

Gambia Boosts Customs Risk Management with Global Partners

The Gambia Revenue Authority, with support from the World Customs Organization and the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), conducted a series of workshops aimed at building a strategic framework for risk management. This initiative introduces an intelligence-driven risk management approach to enhance trade facilitation and strengthen customs controls. This marks a significant step for The Gambia in improving customs administration and promoting smoother trade processes. The focus is on proactively identifying and mitigating potential risks while simultaneously streamlining legitimate trade flows.

01/26/2026 Customs Knowledge
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