Mali Customs Adopts Competencybased HR Modernization

Mali Customs Adopts Competencybased HR Modernization

With WCO support, Mali Customs initiated a competency-based human resource modernization reform. This aims to build a high-quality, professional workforce through a modern training system, career development system, and integrity policies. The goal is to enhance overall customs performance, strengthen organizational competitiveness, and promote Mali's sustainable economic development. This paper analyzes the reform's background, objectives, key achievements, challenges, and opportunities. It also proposes recommendations for an action plan to further the reform's success and ensure its long-term impact on the Malian customs administration.

01/30/2026 Customs Knowledge
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Gambia Revenue Authority Boosts HR Management with WACAM Support

Gambia Revenue Authority Boosts HR Management with WACAM Support

With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.

01/30/2026 Customs Knowledge
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Botswana Strengthens Environmental Customs Enforcement Under Global Pacts

Botswana Strengthens Environmental Customs Enforcement Under Global Pacts

The World Customs Organization (WCO), in collaboration with UNEP and others, held a workshop for Botswana Customs to enhance awareness of the Basel and Montreal Conventions and strengthen controls over the cross-border movement of hazardous waste and ozone-depleting substances. The workshop fostered cooperation between customs and environmental agencies. Further technical assistance is planned to support the implementation of the WTO Trade Facilitation Agreement. This initiative aims to bolster Botswana's capacity in enforcing environmental regulations and facilitating legitimate trade while preventing illegal trafficking of harmful materials.

01/30/2026 Customs Knowledge
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Jamaica Customs Boosts Efficiency Through Leadership Overhaul

Jamaica Customs Boosts Efficiency Through Leadership Overhaul

The Jamaica Customs Agency (JCA), with support from HMRC and the WCO, is driving management transformation through Leadership and Management Development (LMD) workshops. These workshops aim to enhance managers' leadership, communication, and strategic thinking skills, fostering a people-centered, continuous learning, and high-performance organization. This is crucial for adapting to the challenges of the global trading environment. The JCA's practices offer valuable lessons for customs reform in other countries. The focus is on building capacity and creating a more effective and responsive customs administration.

01/30/2026 Customs Knowledge
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West Africa Customs Seminar Advances Gender Equality in Trade

West Africa Customs Seminar Advances Gender Equality in Trade

The World Customs Organization (WCO) held a high-level Gender Equality and Diversity (GED) seminar in Nigeria, empowering customs administrations from four West African countries. By raising awareness of gender mainstreaming, focusing on gender and security issues, and utilizing the GEOAT tool, the seminar assisted customs departments in developing and implementing GED action plans. The aim is to promote trade security, inclusive development, and address the challenges faced by women in cross-border trade. This initiative strengthens customs capacity to better serve all members of society.

01/30/2026 Customs Knowledge
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Qatar Customs Boosts Trade Security with AEO Program

Qatar Customs Boosts Trade Security with AEO Program

Qatar Customs, with WCO support, held an AEO program assessment workshop to optimize its upcoming AEO program and enhance trade security and efficiency. The workshop employed gap analysis, practical exercises, and work planning to lay the foundation for further AEO program improvements. The AEO program is expected to enhance Qatar's trade security, improve customs clearance efficiency, reduce trade costs, and strengthen international cooperation. The focus was on identifying areas for improvement and developing a roadmap for successful implementation, ensuring the program meets international standards and contributes to a safer and more efficient trade environment.

01/05/2026 Customs Knowledge
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Nigeria Revises Tariffs to Align With Afcfta Trade Pact

Nigeria Revises Tariffs to Align With Afcfta Trade Pact

Nigeria is upgrading its tariff system in collaboration with the WCO and ECOWAS to prepare for the African Continental Free Trade Area (AfCFTA). This modernization aims to improve trade efficiency, combat smuggling, and promote regional integration. The updated system will streamline customs procedures and enhance compliance with international standards, ultimately facilitating smoother trade flows and contributing to Nigeria's economic growth within the AfCFTA framework. This initiative signifies Nigeria's commitment to leveraging the opportunities presented by the AfCFTA and strengthening its position as a key player in African trade.

01/05/2026 Customs Knowledge
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Customs Valuation and Transfer Pricing Align for Multinationals

Customs Valuation and Transfer Pricing Align for Multinationals

The World Customs Organization (WCO) and the OECD jointly held a seminar in Pretoria, focusing on the nexus between customs valuation and transfer pricing. The conference promoted cooperation between tax and customs authorities, exploring the application of transfer pricing studies in customs valuation. It emphasized information sharing, aiming to build a fairer international trade environment. Discussions centered on how transfer pricing methodologies can inform customs valuation practices, ensuring accurate and equitable assessment of goods for duty purposes. The initiative seeks to enhance transparency and combat illicit financial flows related to trade.

12/30/2025 Customs Knowledge
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Central American Customs Boost Global Trade with New Partnerships

Central American Customs Boost Global Trade with New Partnerships

The Heads of Customs Administrations of the Americas and the Caribbean Conference was held in Guatemala, focusing on global connectivity, risk management, and customs-business cooperation. The importance of the Revised Kyoto Convention was emphasized. Guatemala was elected as the new WCO Regional Vice-Chair. The conference promoted regional customs cooperation and pointed the way for global trade facilitation. It addressed key challenges and opportunities in the region, aiming to enhance efficiency and security in international trade flows. The discussions highlighted the need for collaborative efforts to streamline customs procedures.

12/30/2025 Customs Knowledge
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Single Windows Streamline Global Trade with Data Harmonization

Single Windows Streamline Global Trade with Data Harmonization

This paper provides a brief overview of the Single Window and Data Harmonization concepts, emphasizing their role in improving trade efficiency and reducing costs. It highlights how these initiatives streamline processes and facilitate seamless data exchange between stakeholders involved in international trade. The paper also touches upon the importance of the WCO Data Model as a foundation for data harmonization efforts. Furthermore, it looks ahead to future trends and developments in the field, suggesting potential areas for further research and implementation to maximize the benefits of these initiatives.

12/30/2025 Customs Knowledge
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