WCO Launches Online Course for Customs Change Management

WCO Launches Online Course for Customs Change Management

The World Customs Organization (WCO) has launched an online Change Management course to equip customs professionals with the skills to navigate the evolving international trade landscape. The course covers change management concepts, stakeholder engagement, tools and processes, and resistance management, emphasizing a blend of theory and practice. It is available on the CLiKC! platform and is accessible free of charge to WCO members. The course aims to improve customs administrations' ability to adapt to new challenges and implement effective trade facilitation measures.

01/05/2026 Customs Knowledge
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Egyptian Customs Boosts Leadership Skills Via WCO Partnership

Egyptian Customs Boosts Leadership Skills Via WCO Partnership

The World Customs Organization (WCO) conducted a leadership and management development workshop in Alexandria, Egypt, for senior officials of the Egyptian Customs Authority. The workshop aimed to enhance their leadership skills and ability to drive reform. Topics covered included leadership, integrity, gender equality, negotiation, personnel management, communication, and change management. The workshop fostered individual and organizational development and provided strong support for the modernization process of Egyptian Customs. It focused on building the capabilities needed to effectively manage and lead the organization through ongoing changes.

01/05/2026 Customs Knowledge
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Montenegro Customs Boosts Valuation Skills in WCO Workshop

Montenegro Customs Boosts Valuation Skills in WCO Workshop

The World Customs Organization (WCO) held a workshop on customs valuation for Montenegrin customs officials. The workshop aimed to enhance their professional skills and master the use of valuation databases for risk assessment. Covering the WTO Agreement on Customs Valuation, valuation methods, and practical case studies, the workshop assists Montenegrin customs in better fulfilling their duties, safeguarding national revenue, and ensuring fair trade. The training is expected to improve their ability to accurately assess the value of goods and effectively identify potential risks associated with import and export activities.

01/05/2026 Customs Knowledge
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WCO Enhances Jordan Customs with Advanced Training Program

WCO Enhances Jordan Customs with Advanced Training Program

The WCO assisted Jordan Customs in establishing an internal trainer team to enhance training capabilities. A competency-based approach was adopted to support customs modernization. Data analysis was used to evaluate the effectiveness of the training and optimize resource allocation. This initiative strengthens Jordan Customs' ability to deliver effective training programs and contribute to regional and international customs cooperation.

01/05/2026 Customs Knowledge
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WCO JICA Boost Customs Audits in East Africa

WCO JICA Boost Customs Audits in East Africa

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) jointly launched the "East African Post Clearance Audit Instructor Training Program" (MTP). This initiative aims to cultivate a high-quality regional instructor pool, enhance the Post Clearance Audit (PCA) capabilities of East African customs administrations, and facilitate trade. Through systematic training, curriculum development, and expert guidance, the program seeks to improve PCA skills, promote trade facilitation, strengthen regional cooperation, and achieve sustainable development in the region.

01/05/2026 Customs Knowledge
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Mauritius Revenue Authority Upgrades HRM After WCO Review

Mauritius Revenue Authority Upgrades HRM After WCO Review

The World Customs Organization conducted a diagnostic review of the Mauritius Revenue Authority's (MRA) human resource management system to support the MRA in establishing a modern and transparent HRM system. The review team proposed competency-based recommendations for improvement, which the MRA intends to actively adopt to enhance its human resource management capabilities and support its tax administration functions. This initiative aims to strengthen the MRA's ability to attract, retain, and develop skilled personnel, ultimately improving the efficiency and effectiveness of tax collection and compliance.

01/05/2026 Customs Knowledge
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Eswatini Boosts Customs Audits Via WCO Mercator Program

Eswatini Boosts Customs Audits Via WCO Mercator Program

A WCO Mercator Programme diagnostic of Eswatini Customs' PCA aimed to enhance risk management and trade compliance. The assessment recommended improvements to balance control and facilitation, ultimately promoting economic development. The findings highlighted areas for optimization in PCA processes, focusing on data analysis and risk profiling to improve efficiency and effectiveness. This will contribute to a more streamlined and secure trade environment, fostering economic growth and regional integration for Eswatini.

01/05/2026 Customs Knowledge
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WCO Boosts Lesotho Customs Modernization with Audit Reform

WCO Boosts Lesotho Customs Modernization with Audit Reform

The World Customs Organization (WCO) successfully completed a Post Clearance Audit (PCA) diagnostic mission for the Lesotho Revenue Authority (LRA). The mission aimed to assess the LRA's systems, techniques, and methodologies related to PCA and provide recommendations for improvement, enhancing the efficiency and transparency of its tax administration system. This initiative is part of the HMRC-WCO-UNCTAD collaboration project, highlighting the importance of international cooperation in promoting customs modernization in developing countries.

01/05/2026 Customs Knowledge
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EMCCA Customs College Overhauls Strategy with WCO Backing

EMCCA Customs College Overhauls Strategy with WCO Backing

The World Customs Organization (WCO) assisted the Inter-State School for Customs of the Economic and Monetary Community of Central Africa (ISSC-CEMAC) in reshaping its development strategy, aiming to modernize its training system through capacity building. The WCO's diagnostic assessment provided recommendations for ISSC improvements, and a new development strategy was jointly formulated to enhance the professional competence of regional customs officers and promote trade facilitation. The focus is on strengthening the ISSC's role as a key training hub for customs administrations in the CEMAC region.

01/05/2026 Customs Knowledge
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Bolivia Boosts Trade with WCO Origin Predetermination Support

Bolivia Boosts Trade with WCO Origin Predetermination Support

The WCO is assisting Bolivia in enhancing its Origin Advance Ruling (OAR) capabilities. This initiative aims to promote trade facilitation, enabling Bolivia to better integrate into global value chains and strengthen its export competitiveness. By improving OAR processes, Bolivia can provide greater certainty and predictability to traders, reducing delays and costs associated with customs procedures. This collaboration with the WCO supports Bolivia's efforts to streamline trade, attract investment, and ultimately boost its economic growth through increased participation in international trade.

01/05/2026 Customs Knowledge
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