Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), modernized its human resource system by introducing a competency-based HR management system. This initiative aims to enhance organizational effectiveness and build a professional tax workforce to better serve the national economy. This paper analyzes the construction and application of the competency model, and identifies potential challenges faced by the NRA during the transformation process, along with corresponding strategies to address them. The goal is to improve performance and create a skilled and efficient workforce.

02/03/2026 Customs Knowledge
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Global Customs Body Cracks Down on Counterfeit Trade

Global Customs Body Cracks Down on Counterfeit Trade

The Secretary General of the World Customs Organization (WCO) highlighted the importance of combating counterfeit goods at the 6th International Conference “Georgia against Counterfeiting and Piracy.” He called for strengthened international cooperation and presented the WCO's actions in combating counterfeit medicines and medical devices. The conference also addressed new trends in counterfeit goods during the pandemic and how to more effectively combat counterfeiting to protect consumer rights and safety. The discussions emphasized the need for collaborative efforts and innovative strategies to tackle the evolving challenges posed by counterfeit products.

02/03/2026 Customs Knowledge
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WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

The World Customs Organization (WCO), in collaboration with Sungkyunkwan University in Korea, has launched a scholarship program in data analysis for customs officials from developing countries. This program aims to cultivate data analysis experts by enhancing their skills and cultural awareness through online and offline courses, practical projects, and cultural excursions. The initiative supports customs administrations in leveraging data-driven insights to improve management practices in the data era. It focuses on building capacity within developing nations to effectively utilize data for enhanced customs operations and decision-making.

02/03/2026 Customs Knowledge
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Americas Caribbean Boost Customs Capacity with Upgraded Contact System

Americas Caribbean Boost Customs Capacity with Upgraded Contact System

The second meeting of National Contact Points for Customs Capacity Building in the Americas and the Caribbean aimed to deepen understanding of WCO capacity building programs, strengthen the role of National Contact Points, and promote regional cooperation. The meeting emphasized the importance of National Contact Points in needs assessment, project coordination, and experience sharing, as well as the ROCB's role as an engine for regional capacity building. Future efforts will focus on strengthening the National Contact Point network, optimizing needs assessment processes, promoting regional cooperation, and enhancing customs capacity.

02/03/2026 Customs Knowledge
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Bolivia Expands Customs AEO Program with Regional Insights

Bolivia Expands Customs AEO Program with Regional Insights

Bolivian Customs gained insights into the practices and challenges of AEO program implementation through experience sharing with Colombia, Mexico, and Uruguay, aiming to optimize its own AEO program. The analysis focuses on the characteristics of the AEO programs in these three countries, explores the opportunities and challenges faced by Bolivia, and proposes recommendations for future development. It emphasizes that the WCO will continue to provide technical support to help Bolivia improve trade facilitation and enterprise competitiveness. The ultimate goal is to enhance Bolivia's AEO program and contribute to smoother international trade.

02/03/2026 Customs Knowledge
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West and Central Africa Boost Customs Modernization Via Regional Cooperation

West and Central Africa Boost Customs Modernization Via Regional Cooperation

The 6th Regional Working Group Meeting of Human Resources and Training Managers of Customs in West and Central Africa in 2016 focused on regional cooperation to accelerate the modernization of customs human resources. The meeting emphasized experience sharing, regional synergy, and the importance of the WCO-WACAM project. Participating countries actively sought project support and discussed key issues such as digital transformation, performance management, leadership development, and talent retention, aiming to jointly build the future of customs in West and Central Africa. The discussions highlighted the need for collaborative efforts and shared strategies.

02/05/2026 Customs Knowledge
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Wcos WACAM Project Modernizes HR in West and Central African Customs

Wcos WACAM Project Modernizes HR in West and Central African Customs

The WCO-WACAM project supports the modernization and upgrade of human resource management in customs administrations in West and Central Africa. Through regional workshops and technical assistance, it assists customs agencies in the region to reform their HR management systems. The project aims to build a competency-based HR management system, improve the overall quality and efficiency of customs staff, and promote trade facilitation and economic development. The initiatives are designed to enhance customs workforce capabilities and contribute to regional economic growth by streamlining customs processes and improving overall performance.

02/05/2026 Customs Knowledge
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