Mali Customs Adopts Competencybased HR Modernization

Mali Customs Adopts Competencybased HR Modernization

With WCO support, Mali Customs initiated a competency-based human resource modernization reform. This aims to build a high-quality, professional workforce through a modern training system, career development system, and integrity policies. The goal is to enhance overall customs performance, strengthen organizational competitiveness, and promote Mali's sustainable economic development. This paper analyzes the reform's background, objectives, key achievements, challenges, and opportunities. It also proposes recommendations for an action plan to further the reform's success and ensure its long-term impact on the Malian customs administration.

01/30/2026 Customs Knowledge
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Botswana Strengthens Environmental Customs Enforcement Under Global Pacts

Botswana Strengthens Environmental Customs Enforcement Under Global Pacts

The World Customs Organization (WCO), in collaboration with UNEP and others, held a workshop for Botswana Customs to enhance awareness of the Basel and Montreal Conventions and strengthen controls over the cross-border movement of hazardous waste and ozone-depleting substances. The workshop fostered cooperation between customs and environmental agencies. Further technical assistance is planned to support the implementation of the WTO Trade Facilitation Agreement. This initiative aims to bolster Botswana's capacity in enforcing environmental regulations and facilitating legitimate trade while preventing illegal trafficking of harmful materials.

01/30/2026 Customs Knowledge
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Jamaica Customs Boosts Efficiency Through Leadership Overhaul

Jamaica Customs Boosts Efficiency Through Leadership Overhaul

The Jamaica Customs Agency (JCA), with support from HMRC and the WCO, is driving management transformation through Leadership and Management Development (LMD) workshops. These workshops aim to enhance managers' leadership, communication, and strategic thinking skills, fostering a people-centered, continuous learning, and high-performance organization. This is crucial for adapting to the challenges of the global trading environment. The JCA's practices offer valuable lessons for customs reform in other countries. The focus is on building capacity and creating a more effective and responsive customs administration.

01/30/2026 Customs Knowledge
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Malawis Customs Talent Strategy Wins World Praise

Malawis Customs Talent Strategy Wins World Praise

The World Customs Organization (WCO) successfully assessed the talent development foundation of the Malawi Revenue Authority (MRA), aiming to help build a stronger human resource system to address the challenges posed by the WTO Trade Facilitation Agreement. The assessment covered key areas such as strategic orientation, capacity building, and training systems. A national e-learning platform was also launched to support the MRA in enhancing customs professional capabilities. This initiative is crucial for Malawi to effectively implement trade facilitation measures and improve its overall customs efficiency.

02/03/2026 Customs Knowledge
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International Aid Strengthens Malis Customs Crisis Response

International Aid Strengthens Malis Customs Crisis Response

The World Customs Organization (WCO) collaborates with the UN Office for the Coordination of Humanitarian Affairs (UN-OCHA) through the C-RED project to support Mali in enhancing its customs clearance capacity for emergency relief goods. This initiative aims to strengthen customs' preparedness for emergencies in West Africa by focusing on capacity building, coordination mechanisms, and the development of Standard Operating Procedures (SOPs). The goal is to ensure the rapid delivery of relief supplies, contributing to the protection of lives and livelihoods during crises.

02/03/2026 Customs Knowledge
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Gambia Advances Tax Reform with WCO to Boost West African Standards

Gambia Advances Tax Reform with WCO to Boost West African Standards

With the support of the WCO, the Gambia Revenue Authority (GRA) has initiated strategic management reforms aimed at enhancing organizational project management capabilities and strategic monitoring and evaluation frameworks. This collaboration aims to position the GRA as a strategic management role model in West Africa, ultimately increasing fiscal revenue and promoting economic development. The reforms focus on building internal capacity and establishing robust mechanisms for tracking progress and ensuring accountability in achieving strategic objectives. The expected outcome is a more efficient and effective revenue collection system.

02/03/2026 Customs Knowledge
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WCO Releases Arabic Audit Guide to Enhance Middle East Trade Compliance

WCO Releases Arabic Audit Guide to Enhance Middle East Trade Compliance

The World Customs Organization (WCO) released the Arabic version of the 'Post-Clearance Audit Guidelines' to assist Arabic-speaking members in effectively implementing post-clearance audits, enhancing trade compliance, optimizing customs control, and promoting international trade facilitation. Translated by Jordan Customs, the guidelines cover risk management, operational guidance, and digital transformation, contributing to the construction of an intelligent, efficient, and collaborative post-clearance audit system. This aims to improve overall customs effectiveness and streamline trade processes within the region.

01/05/2026 Customs Knowledge
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WCO Workshop Advances Digital Customs Reform in West and Central Africa

WCO Workshop Advances Digital Customs Reform in West and Central Africa

The World Customs Organization (WCO) held a data analysis workshop for the West and Central Africa region, aiming to enhance the data analysis capabilities of customs administrations in the region. The workshop introduced the WCO's Big Data Strategy, shared member experiences, and updated participants on the latest developments in WCO capacity building. Participants highly appreciated the event and expressed their commitment to further strengthening cooperation to jointly promote the regional digital transformation of customs.

01/05/2026 Customs Knowledge
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WCO Introduces AI Course for Xray Analysis to Boost Trade Security

WCO Introduces AI Course for Xray Analysis to Boost Trade Security

The World Customs Organization (WCO) has launched a new online course, "Image Data Analysis," aimed at enhancing customs officers' ability to analyze X-ray images using AI technology. The course covers image processing, convolutional neural networks, and other relevant topics. Through practical exercises, participants will learn how to build AI models, contributing to a more efficient and secure customs environment. This program empowers customs officials with the skills to leverage AI for improved detection and risk management.

12/30/2025 Customs Knowledge
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WCO UN Call for Unimpeded Trade for Landlocked Nations During Pandemic

WCO UN Call for Unimpeded Trade for Landlocked Nations During Pandemic

The World Customs Organization and the United Nations urge ensuring smooth trade for landlocked developing countries during the pandemic, emphasizing the importance of freedom of transit and international cooperation. By simplifying customs procedures, investing in infrastructure, and diversifying trade partners, we can collectively address the impact of the pandemic on landlocked countries' trade and build a more resilient global supply chain. This collaborative effort aims to mitigate disruptions and foster sustainable economic growth for these vulnerable nations during and after the crisis.

12/30/2025 Customs Knowledge
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