Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Cocoa Giants Pledge to End Deforestation in West Africa

Cocoa Giants Pledge to End Deforestation in West Africa

Twelve global cocoa giants are collaborating with the World Cocoa Foundation (WCF) to eliminate deforestation in the cocoa supply chain. Initially focusing on Ghana and Côte d'Ivoire, the project aims to build a sustainable cocoa production ecosystem by improving farmer livelihoods, addressing climate change, eliminating child labor, and preventing diseases. Working with the African Development Bank and governments, the initiative promotes crop diversification to achieve unified environmental, economic, and social benefits. This collaborative effort seeks to ensure a more responsible and resilient future for the cocoa industry and the forests it impacts.

01/19/2026 Logistics Industry Insights
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Benin Customs Modernizes HR Leads Reform in West Africa

Benin Customs Modernizes HR Leads Reform in West Africa

With the support of the World Customs Organization, the Benin Customs Administration launched a Human Resource Modernization project aimed at building a competency-based HRM system. Through capacity building, job catalog refinement, and regional cooperation, Benin Customs has set a precedent for improving efficiency and promoting regional customs modernization. The project emphasizes continuous improvement and comprehensive implementation to create a highly efficient and professional workforce. This initiative showcases Benin's commitment to modernizing its customs operations and fostering a skilled workforce capable of meeting the evolving demands of international trade.

01/26/2026 Customs Knowledge
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Mali Customs HR System Sets Benchmark for West Africa

Mali Customs HR System Sets Benchmark for West Africa

With the support of the World Customs Organization, Mali Customs successfully implemented a competency-based human resources management system. Through broad participation and high-level support, they optimized recruitment, training, and performance management. This experience provides a valuable reference for other developing countries, emphasizing the importance of high-level commitment, broad participation, and a gradual approach. The goal is to enhance the professionalism of the customs workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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Wcos MADAO Project Enhances Customs Management in West Africa

Wcos MADAO Project Enhances Customs Management in West Africa

The World Customs Organization (WCO) launched the West Africa Customs Modernization Project (MADAO) to enhance strategic management capabilities. Following regional training, national-level support will be provided to establish strategic systems. This initiative aims to improve customs efficiency and effectiveness across West Africa by strengthening their strategic planning and management processes. The MADAO project focuses on building sustainable customs capacity through training and the development of robust strategic frameworks, ultimately contributing to regional economic growth and security.

01/26/2026 Customs Knowledge
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West Africa Customs Seminar Advances Gender Equality in Trade

West Africa Customs Seminar Advances Gender Equality in Trade

The World Customs Organization (WCO) held a high-level Gender Equality and Diversity (GED) seminar in Nigeria, empowering customs administrations from four West African countries. By raising awareness of gender mainstreaming, focusing on gender and security issues, and utilizing the GEOAT tool, the seminar assisted customs departments in developing and implementing GED action plans. The aim is to promote trade security, inclusive development, and address the challenges faced by women in cross-border trade. This initiative strengthens customs capacity to better serve all members of society.

01/30/2026 Customs Knowledge
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Senegal Customs Adopts HR Modernization Under West Africa Project

Senegal Customs Adopts HR Modernization Under West Africa Project

Funded by the Swedish government, the World Customs Organization (WCO) supported the modernization of human resources management in Senegalese Customs through the West Africa Customs Administration Modernization Project. The project focused on building a competency-based human resources management system. Key tools such as job classifications, competency models, and job descriptions were developed to improve Senegalese Customs' management efficiency and international competitiveness. The initiative aims to strengthen the customs administration's capacity and contribute to regional economic development.

02/03/2026 Customs Knowledge
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West Africa Enhances Customs Skills with Origin Rules Training

West Africa Enhances Customs Skills with Origin Rules Training

The World Customs Organization (WCO) and Japan International Cooperation Agency (JICA) are jointly advancing the Rules of Origin 'Pool of Trainers' project in West Africa. A workshop held in Abidjan, Côte d'Ivoire, aimed to enhance the capacity of West African customs administrations in implementing rules of origin. The initiative focuses on developing experienced trainers and establishing a sustainable training system to facilitate trade and economic development within the African Continental Free Trade Area (AfCFTA).

02/03/2026 Customs Knowledge
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Cargill Commits to Deforestationfree Traceable Cocoa in West Africa

Cargill Commits to Deforestationfree Traceable Cocoa in West Africa

Cargill launched the "Protect Our Planet" plan to achieve 100% traceability of cocoa beans and commit to ending deforestation in Ghana and Côte d'Ivoire. Covering multiple cocoa-producing regions, the plan aims to eliminate deforestation from the supply chain by 2030. Through digital mapping, barcode tracking, and other technologies, it enhances supply chain transparency and collaborates with smallholder farmers to promote the sustainable development of the cocoa industry.

02/04/2026 Logistics Industry Insights
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Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

01/20/2026 Customs Knowledge
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