WCO Releases Guidebook for Futureready Customs Organizations

WCO Releases Guidebook for Futureready Customs Organizations

This guide, published by the World Customs Organization (WCO), compiles global customs best practices in work organization, workplace design, and talent management. It aims to assist member administrations in addressing challenges like pandemics and building more resilient, efficient, and attractive future customs organizations. The content covers flexible working models, process optimization and automation, open-plan office spaces, talent development and training, and employee care and well-being.

02/06/2026 Customs Knowledge
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IATA Introduces Training to Strengthen Aviation Resilience

IATA Introduces Training to Strengthen Aviation Resilience

IATA has launched the "Building High-Resilience Aviation Professionals" training program. This initiative aims to equip aviation professionals with mindfulness techniques, enhancing their resilience and ability to navigate industry changes. The program focuses on improving stress management, work efficiency, and focus, ultimately fostering success in both professional and personal lives. The curriculum covers mindfulness, resilience, emotional intelligence, psychological strategies, workplace skills, and the development of a mindful culture.

01/20/2026 Logistics Industry Insights
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Women Remain Underrepresented in Procurement Roles

Women Remain Underrepresented in Procurement Roles

This article explores the reasons for the underrepresentation of women in the procurement field, including stereotypes, career choices, work-life balance challenges, lack of professional development support, and the influence of industry culture. The article calls for joint efforts from companies, industry organizations, and individuals to break down gender barriers in the workplace and create a diverse and inclusive work environment. This will create more opportunities for women's advancement in the procurement sector.

01/29/2026 Logistics Industry Insights
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Macys Shifts to Sustainability in Major Retail Overhaul

Macys Shifts to Sustainability in Major Retail Overhaul

Macy's is integrating sustainability into its business model, focusing on environmental protection, social responsibility, and corporate governance. The company strives to balance profitability with sustainable development practices. This includes initiatives aimed at reducing its environmental footprint, promoting ethical sourcing, and fostering a diverse and inclusive workplace. By prioritizing these aspects, Macy's aims to create long-term value for its stakeholders while contributing to a more sustainable future for the retail industry and the communities it serves.

01/07/2026 Logistics Industry Insights
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Supply Chain Managers Face Retention Crisis Amid Great Resignation

Supply Chain Managers Face Retention Crisis Amid Great Resignation

The supply chain is facing a "Great Resignation," with staff shortages, low loyalty, and limited development opportunities exacerbating employee turnover. The pandemic has accelerated workplace transformation, requiring companies to pay attention to employee needs to avoid talent drain. Factors like insufficient staffing, lack of employee engagement, and limited career growth contribute to the increasing attrition rates. Businesses need to adapt to the changing demands of the workforce and implement strategies to retain valuable employees in this evolving landscape.

01/19/2026 Logistics Industry Insights
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Humancentric Design Transforms Industrial Logistics Hubs

Humancentric Design Transforms Industrial Logistics Hubs

A JLL report reveals emerging trends in industrial real estate, highlighting how human-centric design is reshaping logistics centers. Addressing labor challenges by optimizing work environments and enhancing employee well-being is key. The report emphasizes the application of WELL building standards and summarizes ten innovative initiatives aimed at helping companies create more competitive logistics facilities. These strategies focus on improving worker satisfaction and productivity, ultimately leading to a more efficient and attractive workplace in the industrial sector.

01/21/2026 Logistics Industry Insights
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Sri Lankan Woman Breaks Barriers in Maledominated Customs Sector

Sri Lankan Woman Breaks Barriers in Maledominated Customs Sector

A Sri Lankan female Deputy Director of Customs shares her story of overcoming challenges and achieving career advancement in a male-dominated field. She encourages women to confidently challenge norms and promotes gender equality within the customs service. Her journey highlights the importance of perseverance and breaking down barriers for women in leadership roles, inspiring others to pursue their professional goals and contribute to a more equitable and inclusive workplace within the customs administration and beyond.

01/22/2026 Customs Knowledge
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WCO Forum Seeks to Modernize Global Customs Practices

WCO Forum Seeks to Modernize Global Customs Practices

The World Customs Organization (WCO) held the inaugural Customs Work Organization Forum (CWOF), aiming to reshape the paradigm of customs work. The meeting gathered global experts to discuss key areas such as work settings, workplace design, and workforce management. The forum adopted its terms of reference and shared survey findings. The WCO plans to continue hosting meetings, conducting case studies, and developing best practice guidelines to support customs administrations in addressing the challenges of the 'new normal'.

01/30/2026 Customs Knowledge
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East Coast Dockworkers Resist Automation As Contract Expires

East Coast Dockworkers Resist Automation As Contract Expires

The US dockworkers' union and the Maritime Alliance are locked in a stalemate over automation negotiations, with the union fearing job losses. The trade community is concerned about the potential impact on supply chains. Balancing the interests of labor and management is crucial to avoid hindering economic recovery. The impasse highlights the challenges of technological advancements in the workplace and the need for proactive solutions to mitigate negative consequences and ensure a smooth transition for workers in the face of automation.

11/03/2025 Logistics
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WCO Backs Benin Customs in Advancing Gender Equality

WCO Backs Benin Customs in Advancing Gender Equality

The World Customs Organization (WCO) partnered with Benin Customs for a follow-up action in Cotonou, implementing Gender Equality and Diversity (GEDC) policies and raising awareness among customs officers. Through workshops and action plans, the initiative aims to create a customs working environment that respects diversity, promotes equal treatment and opportunities, and contributes to sustainable development. The collaboration focuses on fostering a more inclusive and equitable workplace within Benin Customs, ultimately strengthening its capacity and contributing to broader societal goals.

01/05/2026 Customs Knowledge
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