WCO Launches Online AEO System to Boost Trade Efficiency

WCO Launches Online AEO System to Boost Trade Efficiency

The World Customs Organization (WCO) has launched a new online AEO Information Query System (OAC), replacing traditional paper compilations. This system offers advantages such as dedicated access, structured information, multi-dimensional analysis, and standardized data management. The OAC aims to improve the efficiency and quality of AEO information management, promoting global trade security and facilitation. WCO members and the private sector have expressed high appreciation for the system and look forward to its future development.

12/30/2025 Customs Knowledge
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Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

01/07/2026 Customs Knowledge
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Eswatini Introduces Etariff System to Streamline Trade

Eswatini Introduces Etariff System to Streamline Trade

With the support of the World Customs Organization, the Eswatini Revenue Service launched an electronic tariff project. This initiative aims to establish a comprehensive and integrated online platform that centralizes information on international trade regulatory measures. It provides interactive advance ruling functionalities, enhances trade transparency, reduces trade costs, and promotes trade facilitation. This project supports Eswatini in fulfilling its commitments under the WTO Trade Facilitation Agreement and ultimately boosts the nation's competitiveness.

01/22/2026 Customs Knowledge
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Indonesia Boosts Trade Efficiency with Enhanced Customs Analytics

Indonesia Boosts Trade Efficiency with Enhanced Customs Analytics

Indonesia held a national data analysis workshop to enhance customs officers' data analysis and machine learning skills, aiming to optimize HS code classification and customs valuation. Through strategic discussions and practical technical training, the workshop supports Indonesian Customs in building a data-driven organization, improving efficiency, optimizing decision-making, and strengthening risk prevention. This initiative promotes trade facilitation and leads the way towards intelligent customs operations, ultimately contributing to a more efficient and effective customs administration.

01/05/2026 Customs Knowledge
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Liberia Upgrades Tax Agency HR Systems with WCO Assistance

Liberia Upgrades Tax Agency HR Systems with WCO Assistance

With the support of the World Customs Organization (WCO), the Liberia Revenue Authority (LRA) is modernizing its Human Resource Management (HRM). This includes developing a job catalog and competency framework, as well as initiating capacity assessments and change management. Emerging as a model in West Africa, the LRA is progressing towards becoming a regional leader in HRM, offering valuable lessons for other developing nations. The modernization efforts aim to enhance the efficiency and effectiveness of the LRA's workforce.

01/05/2026 Customs Knowledge
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WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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ADB and WTO Partner to Enhance Global Trade Facilitation

ADB and WTO Partner to Enhance Global Trade Facilitation

The President of the Asian Development Bank (ADB) visited the World Customs Organization (WCO) headquarters, engaging in in-depth discussions on the global economic situation, Sustainable Development Goals, international technical issues, regional integration, and the current trade environment. Both parties pledged to deepen cooperation to jointly address global trade challenges and promote trade facilitation. The discussions highlighted the importance of collaboration between the ADB and WCO in navigating the evolving global trade landscape and fostering sustainable economic growth.

01/05/2026 Customs Knowledge
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WCO Upgrades Cargo System to Strengthen Trade Security

WCO Upgrades Cargo System to Strengthen Trade Security

The World Customs Organization (WCO) has released an upgraded version of its Cargo Targeting System (CTS) to enhance global trade security and facilitation. The new version features significant improvements in user interface, risk analysis capabilities, and data integration, and has been successfully deployed in several countries worldwide. This upgrade signifies the WCO's commitment to providing its members with more effective and sustainable cargo risk assessment and pre-shipment inspection capabilities to address increasingly complex global trade challenges.

12/30/2025 Customs Knowledge
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Gambia Revenue Authority Adopts Wcobacked Competencybased HR System

Gambia Revenue Authority Adopts Wcobacked Competencybased HR System

The Gambia Revenue Authority, with support from the World Customs Organization, implemented a competency-based human resource management model. This included developing job catalogs and competency frameworks, which received positive feedback after a pilot phase. Future plans involve creating onboarding programs and sharing experiences with national institutions to promote the modernization of human resource management at the national level. The implementation of the competency model is a key component of the ongoing tax reform efforts in Gambia.

12/30/2025 Customs Knowledge
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Philippines Customs Enhances Trade Via WCO Time Release Study

Philippines Customs Enhances Trade Via WCO Time Release Study

The Philippines has launched a National Time Release Study (TRS) in collaboration with the World Customs Organization (WCO) to optimize import and export clearance processes for sea cargo. The study aims to identify bottlenecks, enhance efficiency, and provide evidence-based recommendations for reforms, ultimately boosting the Philippines' trade competitiveness and fulfilling its obligations under the WTO Trade Facilitation Agreement. The final report is expected by the end of 2025, laying the groundwork for sustainable trade facilitation.

01/05/2026 Customs Knowledge
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