If the Middle Eastern e-commerce market represents an untapped blue ocean, then an efficient and reliable logistics system serves as the crucial vessel to navigate these waters. JD Logistics recently held a grand launch ceremony in Riyadh, Saudi Arabia, officially introducing its new self-operated B2C delivery brand "JoyExpress" to the Saudi market. This strategic move marks a significant step in JD Logistics' international expansion across the Middle East while injecting new vitality into the region's e-commerce development.
The introduction of "JoyExpress" promises to revolutionize the online shopping experience for Saudi consumers. Leveraging JD Logistics' robust supply chain capabilities, customers will benefit from door-to-door delivery, cash-on-delivery services, and remarkably fast same-day or next-day delivery options. A dedicated local customer service team will provide round-the-clock support to ensure prompt resolution of any consumer inquiries.
Comprehensive Logistics Network Established
Following the earlier debut of JD Logistics' overseas supply chain service brand "JoyLogistics," the launch of "JoyExpress" completes the company's full-spectrum logistics network in Saudi Arabia. This integrated system encompasses warehousing, transportation, sorting, and last-mile delivery solutions. The comprehensive logistics chain enables JD Logistics to offer tailored solutions ranging from standard parcel delivery to complete supply chain management, addressing diverse customer requirements.
Extensive Service Portfolio
"JoyExpress" currently provides an extensive range of services in Saudi Arabia, including address modification, return storage, scheduled delivery, reverse product collection, and insurance coverage. The brand also offers value-added services such as cross-border transportation, customs clearance, and local transportation solutions. These offerings significantly enhance consumer shopping experiences while providing merchants with more efficient logistics alternatives.
The service network already covers most regions of Saudi Arabia and continues to expand. To ensure service quality, JD Logistics has assembled a professional local team comprising delivery personnel, drivers, warehouse staff, and Arabic-speaking customer service representatives.
Strategic Middle East Expansion
JD Logistics' deep understanding of the Middle Eastern market and its distinctive digital supply chain capabilities form the foundation of its regional success. The company has established nearly 10 overseas warehouses across the Middle East, serving hundreds of local brands, Chinese international brands, and cross-border e-commerce merchants.
Through its industry-leading delivery and integrated supply chain solutions, JD Logistics has become a trusted partner for businesses across multiple sectors including e-commerce, automotive, new energy, 3C products, and consumer goods.
With JD's international strategy accelerating, "JoyExpress" services are expected to expand to other Middle Eastern regions. The company remains committed to deepening its presence in the Middle East market, contributing to regional e-commerce growth while delivering superior shopping experiences to global consumers.