Many cross-border e-commerce sellers face logistical headaches when shipping products internationally. After carefully selecting products, they often encounter delays, customs clearance difficulties, and high costs. Today, we examine Huachang Logistics to determine whether it's a reliable partner for cross-border sellers.
Company Overview
Founded in 2015 and headquartered in Shenzhen's Longgang District, Huachang Logistics specializes in FBA first-mile delivery to Europe and America, along with overseas warehouse services. Their mission is to "make global logistics smoother," but how does this translate in practice?
Core Competencies
Huachang's experienced team focuses on three key areas important to cross-border sellers:
- FBA First-Mile Expertise: Offers air, sea, rail, and truck transportation solutions tailored to Amazon sellers' needs.
- Digital Supply Chain: Features a proprietary Logistics Management System (LMS) for streamlined order processing and tracking.
- Compliance Focus: Provides "double clearance with taxes included" services to minimize customs risks.
Reliability Assessment
Credentials and Compliance
- Holds international freight forwarding licenses and ISO 9001 certification
- Compliant with IATA standards and international customs regulations
- Partners with local customs clearance specialists in key markets
Service Performance
- Warehouse accuracy rate of 99.9% with error rates below 0.2%
- 92% on-time delivery rate for FBA first-mile services
- Dispute rate maintained below 1.5%
Customer Feedback
Industry forums highlight positive remarks about intelligent systems and professional customer service, while noting limitations in global network coverage and seasonal delivery fluctuations.
Service Offerings
Dedicated Shipping Routes
- Europe/U.S. Routes: Air (4-7 days), sea (25-35 days), and rail (18-25 days) options
- Southeast Asia Routes: Air (2-4 days) and sea (10-15 days) services with COD support
Overseas Warehousing
With 15+ warehouses globally, including strategic locations in:
- North America: Los Angeles, New York, Atlanta
- Europe: Frankfurt, London, Warsaw
- Southeast Asia: Singapore, Kuala Lumpur
Domestic Collection Network
Huachang maintains strongest coverage in Southern China, with extended reach through partners in:
- Eastern China (Shanghai, Hangzhou, Nanjing)
- Northern China (Beijing, Tianjin)
- Central/Western China (Wuhan, Chengdu, Chongqing)
Conclusion
Huachang Logistics demonstrates strong capabilities in FBA first-mile delivery and compliance management, particularly for Amazon sellers in Southern China. While its domestic collection network shows room for expansion, the company's specialized services, digital infrastructure, and positive customer feedback position it as a competitive option for cross-border e-commerce logistics.