OZON Logistics Guide for New Sellers Using Postal Services

Published: 01/07/2026
OZON Logistics Postal Shipping Cross-border E-commerce
This article uses postal shipping as an example to detail how new sellers on the OZON platform can complete logistics settings in two simple steps. The first step is to set up a warehouse, including filling in the warehouse name, address, contact information, and order preparation time. The second step is to add delivery methods, selecting the carrier address, delivery service, and delivery area. The article also provides practical tips to help sellers manage their store logistics more efficiently, making the process easier for beginners.
OZON Logistics Guide for New Sellers Using Postal Services

Navigating logistics setup for your OZON store can be daunting, especially for new sellers. This comprehensive guide breaks down the process into two simple steps using postal shipping as an example, helping you establish an efficient delivery system with minimal hassle.

Why Choose Postal Shipping?

Postal services remain a preferred shipping method for many OZON sellers due to their cost-effectiveness and relatively stable delivery times. Particularly for new sellers, postal shipping helps minimize operational costs while establishing a reliable logistics framework.

Two Simple Steps to Configure OZON Logistics

Step 1: Warehouse Setup – Establishing Your Shipping Base

Proper warehouse configuration forms the foundation of your logistics system, determining your shipping address and return processing methods. A well-organized warehouse setup significantly enhances operational efficiency.

  1. Access OZON Seller Backend: Log into your seller account and navigate to the Logistics section, then select Warehouses and Methods .
  2. Add New Warehouse: Click Add Warehouse . It's recommended to complete warehouse setup before listing products to avoid complications.
  3. Basic Warehouse Information (Part 1):
    • Warehouse Name: Create a distinctive, memorable name that helps manage inventory efficiently (e.g., "SupplierA-Apparel" or "DailyShip-Electronics").
    • Contact Details:
      • Input your warehouse address outside Russia using English only (e.g., Country: China, City: Hangzhou, Street: Xiangyuan Road).
      • Include a contact phone number with international dialing code (e.g., +86 for China).
    • Holiday Settings: Define operational days or leave blank for continuous operation.
  4. Basic Warehouse Information (Part 2):
    • Order Processing Time: Set preparation duration (up to 10 days) for picking, packing, and handing to carriers. Consider creating multiple warehouses for products with different processing times.
    • Return Handling:
      • Different Address: Separate return location from shipping warehouse.
      • Same Warehouse: Process returns at the shipping location.
    • Buyer Instructions: Provide clear Russian-language return guidelines (e.g., proper packaging methods and documentation requirements).
  5. Save Warehouse: Complete all fields and click Save Warehouse . You may proceed directly to shipping method setup from this point.

Step 2: Shipping Method Configuration – Delivering to Russian Customers

Shipping method selection determines how products reach buyers. Appropriate choices ensure delivery efficiency and customer satisfaction.

  1. Access Shipping Method Page:
    • For new warehouses: Select Add Shipping Method after setup.
    • For existing warehouses: Click Add in the warehouse card.
  2. Select Shipping Service:
    • Carrier Location: Choose whether logistics partners collect from your warehouse (same location) or require additional transit (different location).
    • Service Selection: Choose specific carriers like Russian Post. Note that buyers' selected shipping methods during checkout determine your shipping options for each order.
  3. Delivery Options: For postal services, selecting post office collection points generally proves more reliable than home delivery promises, especially in remote areas.
  4. Basic Settings:
    • Name your shipping method (e.g., "Postal Economy Packet" or "Express Mail").
    • Set latest order processing time (recommended: 17:00).
  5. Delivery Zones: Select serviceable regions based on your logistics capabilities. System-preset delivery times cannot be modified.
  6. Review and Save: Verify all information before clicking Save Method .

Pro Tips for Effective Logistics Management

  • New shipping methods enter Invalid status during brief platform review.
  • Limit each warehouse to ≤3 shipping methods for optimal management.
  • New warehouses require product assignment before activation.
  • Editing capabilities vary based on whether shipping methods exist for each warehouse.
  • Regularly review and adjust shipping parameters like service areas and processing times.

By implementing these straightforward steps, sellers can establish efficient OZON logistics operations. Strategic warehouse configuration and shipping method selection contribute significantly to cost reduction, delivery reliability, and ultimately, customer satisfaction.

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