Managing cross-border e-commerce operations often involves navigating account issues, activity publishing processes, and other time-consuming tasks. This guide provides a detailed self-service manual to help users quickly identify and resolve common challenges, allowing more time to focus on core business growth.
Account Management
The guide covers essential account-related procedures, including:
- Account registration and password updates
- Profile modifications and account verification (web and mini-program)
- Corporate account claiming processes
Step-by-step instructions ensure secure and efficient account administration.
Platform Points System
Learn how to earn and utilize platform points effectively to maximize resources and enhance operational efficiency.
Content Publishing
The guide outlines streamlined processes for publishing:
- Recruitment notices
- Product sourcing information
- Service offerings
- Article submissions
These tools facilitate efficient resource matching and business channel expansion.
Event Management
Comprehensive guidance covers the entire event lifecycle:
- Event creation (web and mini-program)
- Administration and review processes
- Draft saving and deletion options
Troubleshooting solutions address common issues like undiscoverable events or content restrictions. The guide also clarifies:
- Event publication fees
- Registration form configuration
- Refund settings
- Ticket management
Cross-Border Content Integration
The platform supports seamless synchronization of official account articles, simplifying content distribution and brand visibility enhancement.
This manual enables users to rapidly master platform functionalities, minimize operational learning curves, and capitalize on cross-border e-commerce opportunities.