Arrowxl Enhances Lastmile Delivery Efficiency with Descartes Tech

Published: 01/06/2026
Last Mile Delivery Route Optimization Logistics Technology
ArrowXL has adopted Descartes' route planning solution to optimize last-mile delivery, improve operational efficiency, reduce costs, enhance customer experience, and lower carbon emissions. This collaboration helps ArrowXL unlock its operational potential, achieve digital transformation, and lay the foundation for future business growth. By leveraging advanced route optimization, ArrowXL gains better visibility and control over its delivery network, leading to streamlined processes and improved resource allocation. The partnership demonstrates ArrowXL's commitment to innovation and sustainability in the ever-evolving logistics landscape.
Arrowxl Enhances Lastmile Delivery Efficiency with Descartes Tech

LONDON, UK & ATLANTA, GA – May 21, 2025 – ArrowXL, the UK's largest two-person delivery and warehousing specialist, has partnered with Descartes Systems Group (Nasdaq:DSGX) to implement advanced route planning and execution solutions, revolutionizing its last-mile delivery operations.

Transforming Delivery Efficiency in a Growing Market

With over 2.6 million annual consumer deliveries across 100% of UK postcodes, ArrowXL faces mounting pressure to balance service quality with operational demands. The company's diverse offerings – including next-day, scheduled-date, and appointment-based deliveries, plus installation services and waste recycling – require precision logistics management.

"At our scale, successfully managing these services demands exact planning," said Rachel Hopkins, ArrowXL CIO. "Descartes' solution has automated our manual processes, optimizing vehicle use while minimizing CO2 emissions. The real-time visibility across our value chain creates operational efficiencies for all stakeholders."

The Descartes Advantage: Cloud-Based Optimization

Descartes' cloud platform leverages advanced algorithms to:

  • Automatically generate optimal routes based on real-time variables
  • Dynamically adjust to traffic conditions and delivery requirements
  • Maximize vehicle capacity utilization while reducing empty miles
  • Provide end-to-end visibility across the delivery network

Measurable Business Impact

The implementation has delivered significant improvements:

  • 20%+ increase in delivery efficiency
  • 15% reduction in operational costs
  • 10% improvement in customer satisfaction scores
  • 8% decrease in carbon emissions

Gary Taylor, Descartes' EMEA Sales VP, noted: "Our technology helps ArrowXL maintain exceptional service levels while unlocking capacity for revenue growth. Automated route planning empowers their team to focus on customer experience rather than logistical challenges."

The Future of Sustainable Logistics

This partnership demonstrates how technology can transform traditional delivery networks. As e-commerce demands escalate, Descartes' solutions provide scalable infrastructure to balance growth with environmental responsibility – a critical advantage in today's logistics landscape.

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